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Chamber and committees

Official Report: search what was said in Parliament

The Official Report is a written record of public meetings of the Parliament and committees.  

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Dates of parliamentary sessions
  1. Session 1: 12 May 1999 to 31 March 2003
  2. Session 2: 7 May 2003 to 2 April 2007
  3. Session 3: 9 May 2007 to 22 March 2011
  4. Session 4: 11 May 2011 to 23 March 2016
  5. Session 5: 12 May 2016 to 4 May 2021
  6. Current session: 13 May 2021 to 26 February 2026
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Displaying 1541 contributions

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Delegated Powers and Law Reform Committee [Draft[

Contract (Formation and Remedies) (Scotland) Bill: Stage 1

Meeting date: 2 December 2025

Jeremy Balfour

Once the bill has passed, there will be a bit of uncertainty about when it will come into force.

Delegated Powers and Law Reform Committee [Draft[

Contract (Formation and Remedies) (Scotland) Bill: Stage 1

Meeting date: 2 December 2025

Jeremy Balfour

That was helpful. Thank you.

Just to tidy things up, can you confirm that the new rules on contract law will apply only to contracts that are entered into after the bill comes into force?

Social Justice and Social Security Committee [Draft]

Adult Disability Payment

Meeting date: 27 November 2025

Jeremy Balfour

Good morning, and thank you for your report and for coming to the meeting.

Your report says that there is a risk of disengagement and of damaged trust if people do not see their feedback leading to change. I appreciate that it is ultimately for us as politicians, and for the Government, to deal with that, but how can we ensure on-going client engagement without people saying that they have had that conversation a hundred times but nothing has changed? How do we get change?

Social Justice and Social Security Committee [Draft]

Adult Disability Payment

Meeting date: 27 November 2025

Jeremy Balfour

Thank you—that is helpful. My final question is also about picking up on your wider experience. If we were to implement some of the recommendations that are in your report, there would be a divergence from the PIP regulations, particularly on the points-based system. One of the concerns is that people rely on ADP to then get other UK benefits. Is there a danger that, if we go down the road of having a separate model, people could lose out on other benefits, because the United Kingdom Government would not necessarily recognise the criteria that we are using?

Social Justice and Social Security Committee [Draft]

Adult Disability Payment

Meeting date: 27 November 2025

Jeremy Balfour

Can I ask a follow-up?

Social Justice and Social Security Committee [Draft]

Adult Disability Payment

Meeting date: 27 November 2025

Jeremy Balfour

Yes.

Social Justice and Social Security Committee [Draft]

Adult Disability Payment

Meeting date: 27 November 2025

Jeremy Balfour

That is fine—thank you.

The Scottish Government has a benefit take-up strategy. Does that need to be tweaked or changed, or, by and large, is it working well?

Social Justice and Social Security Committee [Draft]

Adult Disability Payment

Meeting date: 27 November 2025

Jeremy Balfour

Thank you. Convener, I apologise—I should have declared an interest at the start of the meeting, in that I am in receipt of ADP.

I have a further question. I was interested in the comments in your report about VoiceAbility. Its contract with the Scottish Government, which involves £20.4 million over four years, was awarded back in 2022 and is up for review at the moment. Your report states:

“there is a notable lack of awareness about the support available pre-application, such as the Independent Advocacy Service provided by VoiceAbility”.

You talk about an opt-out service rather than opt-in. Will you expand on that? Would that money be better spent on an organisation such as Citizens Advice Scotland? It is better known in Scotland than VoiceAbility, which many people have perhaps never heard of.

Social Justice and Social Security Committee [Draft]

Adult Disability Payment

Meeting date: 27 November 2025

Jeremy Balfour

I have a couple of quick questions to follow up on what colleagues have asked about. Regarding the mobility component, we have talked a lot about the 20m rule. However, the legal test refers to time, distance, speed and manner. Did those other criteria come up, or does everybody just focus on the 20m rule?

Social Justice and Social Security Committee [Draft]

Adult Disability Payment

Meeting date: 27 November 2025

Jeremy Balfour

On that final point, the fact is that there are very few key performance indicators—indeed, hardly any at all. In correspondence, Social Security Scotland has told me that the system has not been designed in that way. Is it a mistake not to have KPIs? Is it worth making some investment to put the system right and ensure that, over the next 10, 20 or 30 years, we can see, say, decision times? At the moment, we have, as we have heard, no idea how long decisions take, and as far as I can see, there is no accountability with regard to whether Social Security Scotland is meeting any targets at all.