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Chamber and committees

Official Report: search what was said in Parliament

The Official Report is a written record of public meetings of the Parliament and committees.  

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Dates of parliamentary sessions
  1. Session 1: 12 May 1999 to 31 March 2003
  2. Session 2: 7 May 2003 to 2 April 2007
  3. Session 3: 9 May 2007 to 22 March 2011
  4. Session 4: 11 May 2011 to 23 March 2016
  5. Session 5: 12 May 2016 to 5 May 2021
  6. Current session: 12 May 2021 to 17 May 2025
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Displaying 1502 contributions

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Net Zero, Energy and Transport Committee

Water Industry

Meeting date: 7 November 2023

Monica Lennon

Jackie Dunbar’s initial questions touched on general performance and the public’s general perception of Scottish Water. I want to ask about the perception around sewage pollution, which is an issue that we raised with Scottish Water last week. That is an area of concern to communities and environmental groups. I am keen to hear from the panel what impact the local concerns and media reports are having on consumer perceptions and, importantly, trust in Scottish Water. I will start with Consumer Scotland.

Net Zero, Energy and Transport Committee

Water Industry

Meeting date: 7 November 2023

Monica Lennon

It would be good to hear more about the research. I am sure that you will not want to get into specific community examples. However, in some of the emails and letters that we get, people are very concerned about the impact of sewage on human health, nature and the environment. We have heard from Scottish Water that it does not accept how things are being characterised in the media and by some consumers and community interest groups. Is there a gap in the research and, if so, how can we address that? If there is a division between Scottish Water saying that it does not recognise those concerns and people getting increasingly vocal, how could we resolve that? I will put that to Fraser Stewart.

Net Zero, Energy and Transport Committee

Water Industry

Meeting date: 7 November 2023

Monica Lennon

Thank you. That is really informative. What is Alan Sutherland’s perspective on that?

Net Zero, Energy and Transport Committee

Water Industry

Meeting date: 7 November 2023

Monica Lennon

Thank you for very eloquently taking us through some of the big challenges and possible solutions. I will not go into that too much, because I know that we do not have time to do so.

To go back to Scottish Water, notwithstanding some of the wider challenges, which are not all within Scottish Water’s control, we have a potentially growing problem around CSOs and people are concerned about human waste ending up in our watercourses and the impact of that on public health and the environment. Scottish Water is saying that it is not getting its lawyers on to the media, and I asked it about that last week. I asked whether the stories are so wildly exaggerated that it is going to get its lawyers involved, but it is not doing that. We do not want to have a breakdown in public trust and confidence.

As good as it is to have all the research, I am sure that the team at Consumer Scotland has other things that it would prefer to be researching. What advice would you give to Scottish Water on speaking to communities and doing that education work, and ultimately doing better because we need better outcomes?

10:45  

Net Zero, Energy and Transport Committee

Water Industry

Meeting date: 7 November 2023

Monica Lennon

I had a broad question about net zero delivery and whether the panel agrees with Scottish Water’s assessment that it remains on track to deliver its net zero commitments.

Net Zero, Energy and Transport Committee

Circular Economy (Scotland) Bill: Stage 1

Meeting date: 7 November 2023

Monica Lennon

I do not want to get in the middle of that debate.

Thank you for your written submission. On powers for single-use charges, your written submission emphasises the need to consider impacts on people on lower incomes and vulnerable people. How should single-use charges be introduced, and how should they be balanced with other measures or supports to ensure that they are fair?

Net Zero, Energy and Transport Committee

Circular Economy (Scotland) Bill: Stage 1

Meeting date: 7 November 2023

Monica Lennon

When you say targeted support, do you mean, for example, grants funded by central or local government, or something else?

Net Zero, Energy and Transport Committee

Scottish Water Annual Report and Accounts 2022-23

Meeting date: 31 October 2023

Monica Lennon

—and the impact on customers, it is all entirely relevant, with respect.

Net Zero, Energy and Transport Committee

Scottish Water Annual Report and Accounts 2022-23

Meeting date: 31 October 2023

Monica Lennon

On that final point, I agree that this situation is in no one’s interest. It is not in the public interest or the interest of your very hard-working staff, to whom we are all very thankful.

Therefore, my final question is: given that Scottish Water is a signatory to the Scottish Government’s fair work convention, will you reflect on what has been said here today and elsewhere and demonstrate that there is an effective voice in the workplace for all staff and trade union partners, who play a critical role?

Net Zero, Energy and Transport Committee

Scottish Water Annual Report and Accounts 2022-23

Meeting date: 31 October 2023

Monica Lennon

Before Peter Farrer answers, I remind the committee of my entry in the register of members’ interests, in that I am a member of the GMB and Unite.