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Chamber and committees

Official Report: search what was said in Parliament

The Official Report is a written record of public meetings of the Parliament and committees.  

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Dates of parliamentary sessions
  1. Session 1: 12 May 1999 to 31 March 2003
  2. Session 2: 7 May 2003 to 2 April 2007
  3. Session 3: 9 May 2007 to 22 March 2011
  4. Session 4: 11 May 2011 to 23 March 2016
  5. Session 5: 12 May 2016 to 4 May 2021
  6. Current session: 13 May 2021 to 14 November 2025
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Displaying 1523 contributions

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Economy and Fair Work Committee [Draft]

Artificial Intelligence (Economic Potential)

Meeting date: 5 November 2025

Kevin Stewart

As we have been sitting here, as always, I have been doing a bit of research, which some folk find annoying. Some people think that MSPs shouldna be on phones, laptops or Surfaces while we are in committees or debates, yet you guys have said that we should be doing our own research all of the time, and I would agree with that.

Sarah Ronald, there is a phrase on your website:

“millions of people struggle with services that weren’t built with them in mind”.

Some would argue that a lot of services delivered by the Government and by the public sector more widely are delivered without people in mind, and you have given some examples today. Seth, you are obviously heavily involved in public sector work, and Sarah, you have told us that you have avoided it. Peter, you have given us examples of where you think it is going wrong and you have highlighted lack of innovation, risk aversion, single-year budgets and, in some cases, overregulation. One of your examples was about NHS procurement and having to deal with the territorial health boards and the other boards, too.

11:30  

One of those boards, of course, is NHS National Services Scotland, which is supposed to help with those procurements. Could AI be used to make that procurement process better? Could AI be used to get what everybody wants but instead of that argument taking place during the course of the procurement, all of that is done and dusted beforehand because of the use of AI? Are there opportunities there where we could get many more bangs for our buck, better procurements and, at the end of it, better services for people?

Economy and Fair Work Committee [Draft]

Artificial Intelligence (Economic Potential)

Meeting date: 5 November 2025

Kevin Stewart

Peter, I want to go back to your point about your interaction with the health service and the 12-page diagnosis letter that you whittled down to three using AI—and the fact that the doctor said that you were so well informed. I am playing devil’s advocate here, because the health service—and even some MSPs at points—are overburdened by folk who diagnose themselves. Some folk do suffer from hypochondria. How do we get over the fact that folk like that may use AI systems and then appear at public services or even private companies and say, “Look, this is where I am at. Do something about it”?

Economy and Fair Work Committee [Draft]

Artificial Intelligence (Economic Potential)

Meeting date: 5 November 2025

Kevin Stewart

Let us stick with planning. Singapore was mentioned as being at the forefront of the use of technology. Singapore has used what Peter Proud describes as its data lake to ensure that it has the right planning for the future. We are not at that level yet. Are we making best use of the massive amount of data that we have? Are we using our data lake to our advantage? How could we do that as quickly as the likes of Singapore? What do we need to do?

Economy and Fair Work Committee [Draft]

Artificial Intelligence (Economic Potential)

Meeting date: 5 November 2025

Kevin Stewart

I probably have hundreds of other questions, but I know time is precious, so my final question is about the scenario of folk moving elsewhere or businesses here being bought up, and the fact that, as discussed earlier, the investment by Government is pretty low.

Do you think we should ensure that, with investment by Scottish Enterprise or the Scottish National Investment Bank in start-up companies, which will hopefully succeed, there should be some golden handcuffs to make sure that the company is not eventually bought up from elsewhere, so that we can maintain our own growth and our own people?

Economy and Fair Work Committee [Draft]

Artificial Intelligence (Economic Potential)

Meeting date: 5 November 2025

Kevin Stewart

Grand. Sarah Ronald, if that landscape was much easier, would you consider working with the public sector?

Economy and Fair Work Committee [Draft]

Artificial Intelligence (Economic Potential)

Meeting date: 5 November 2025

Kevin Stewart

Peter Proud rightly made the point that any of the decisions about awards of contracts and so on have to go through the decision-making process as it is, but putting all of this together is often the most difficult thing in terms of a procurement. You talked earlier about the lack of use of RAG ratings in some regards; that has not been my experience in Government. Sometimes, there has been too much use of RAG ratings, but the emphasis is always on the risk aversion and on red.

Do you think that the use of these tools and the education of those who are building a procurement document could make this so much easier for all of us, almost ensuring that you get the service delivery right? I can see Sarah Ronald nodding.

Economy and Fair Work Committee [Draft]

Artificial Intelligence (Economic Potential)

Meeting date: 5 November 2025

Kevin Stewart

You will see what I am saying about the dangers of AI being used in these circumstances, though.

Economy and Fair Work Committee [Draft]

Artificial Intelligence (Economic Potential)

Meeting date: 5 November 2025

Kevin Stewart

These scenarios are always a very small minority of the population, Sarah, but folk around this table and general practitioners will tell you that that small minority of folk often take up a huge amount of time.

Economy and Fair Work Committee [Draft]

Artificial Intelligence (Economic Potential)

Meeting date: 5 November 2025

Kevin Stewart

Let me put that another way. Should the likes of Scottish Enterprise have a substantial share or stock option in some of the companies?

Economy and Fair Work Committee [Draft]

Artificial Intelligence (Economic Potential)

Meeting date: 5 November 2025

Kevin Stewart

I will not ask more questions about that.

Seth, do you want to comment?