The Official Report is a written record of public meetings of the Parliament and committees.
All Official Reports of meetings in the Debating Chamber of the Scottish Parliament.
All Official Reports of public meetings of committees.
Displaying 1783 contributions
Economy and Fair Work Committee
Meeting date: 5 November 2025
Kevin Stewart
Peter, I want to go back to your point about your interaction with the health service and the 12-page diagnosis letter that you whittled down to three using AI—and the fact that the doctor said that you were so well informed. I am playing devil’s advocate here, because the health service—and even some MSPs at points—are overburdened by folk who diagnose themselves. Some folk do suffer from hypochondria. How do we get over the fact that folk like that may use AI systems and then appear at public services or even private companies and say, “Look, this is where I am at. Do something about it”?
Economy and Fair Work Committee
Meeting date: 5 November 2025
Kevin Stewart
As we have been sitting here, as always, I have been doing a bit of research, which some folk find annoying. Some people think that MSPs shouldna be on phones, laptops or Surfaces while we are in committees or debates, yet you guys have said that we should be doing our own research all of the time, and I would agree with that.
Sarah Ronald, there is a phrase on your website:
“millions of people struggle with services that weren’t built with them in mind”.
Some would argue that a lot of services delivered by the Government and by the public sector more widely are delivered without people in mind, and you have given some examples today. Seth, you are obviously heavily involved in public sector work, and Sarah, you have told us that you have avoided it. Peter, you have given us examples of where you think it is going wrong and you have highlighted lack of innovation, risk aversion, single-year budgets and, in some cases, overregulation. One of your examples was about NHS procurement and having to deal with the territorial health boards and the other boards, too.
11:30One of those boards, of course, is NHS National Services Scotland, which is supposed to help with those procurements. Could AI be used to make that procurement process better? Could AI be used to get what everybody wants but instead of that argument taking place during the course of the procurement, all of that is done and dusted beforehand because of the use of AI? Are there opportunities there where we could get many more bangs for our buck, better procurements and, at the end of it, better services for people?
Economy and Fair Work Committee
Meeting date: 5 November 2025
Kevin Stewart
Let us stick with planning. Singapore was mentioned as being at the forefront of the use of technology. Singapore has used what Peter Proud describes as its data lake to ensure that it has the right planning for the future. We are not at that level yet. Are we making best use of the massive amount of data that we have? Are we using our data lake to our advantage? How could we do that as quickly as the likes of Singapore? What do we need to do?
Economy and Fair Work Committee
Meeting date: 5 November 2025
Kevin Stewart
You will see what I am saying about the dangers of AI being used in these circumstances, though.
Economy and Fair Work Committee
Meeting date: 5 November 2025
Kevin Stewart
These scenarios are always a very small minority of the population, Sarah, but folk around this table and general practitioners will tell you that that small minority of folk often take up a huge amount of time.
Economy and Fair Work Committee
Meeting date: 5 November 2025
Kevin Stewart
And nobody is disagreeing with that, so your message is that the Government—the civil service—must make much more use of AI. One of the terms that Murdo Fraser used was “fleet of foot”. You have obviously had a lot of experience with the Government. Is the Government fleet of foot enough in terms of taking advantage of the latest technology?
Economy and Fair Work Committee
Meeting date: 5 November 2025
Kevin Stewart
You probably should not have started on the Norwegian sovereign wealth fund. [Laughter.]
Economy and Fair Work Committee
Meeting date: 5 November 2025
Kevin Stewart
Let me put that another way. Should the likes of Scottish Enterprise have a substantial share or stock option in some of the companies?
Economy and Fair Work Committee
Meeting date: 5 November 2025
Kevin Stewart
I will not ask more questions about that.
Seth, do you want to comment?
Economy and Fair Work Committee
Meeting date: 5 November 2025
Kevin Stewart
I want to thank you all for your evidence, which has been most interesting.