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Chamber and committees

Official Report: search what was said in Parliament

The Official Report is a written record of public meetings of the Parliament and committees.  

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Dates of parliamentary sessions
  1. Session 1: 12 May 1999 to 31 March 2003
  2. Session 2: 7 May 2003 to 2 April 2007
  3. Session 3: 9 May 2007 to 22 March 2011
  4. Session 4: 11 May 2011 to 23 March 2016
  5. Session 5: 12 May 2016 to 4 May 2021
  6. Current session: 13 May 2021 to 8 November 2025
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Displaying 839 contributions

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Economy and Fair Work Committee [Draft]

Consumer Scotland

Meeting date: 29 October 2025

Gordon MacDonald

I have a couple of questions, but I want to start by asking about the annual report. I want to have this clear in my mind. Last year’s annual report was published on 17 October 2024. The publication of this year’s report is being delayed by four weeks. Is that because of internal pressure in Deloitte, or is it a problem with your own audit? What is the reason for the delay? As the convener has indicated, our role is very difficult when we do not see the latest annual report and we have to rely on something that is completely out of date.

Economy and Fair Work Committee [Draft]

Consumer Scotland

Meeting date: 29 October 2025

Gordon MacDonald

Okay. Deloitte’s 2023-24 report on Consumer Scotland highlighted that the organisation had not developed a long-term plan covering five to 10 years ahead, and that you were to have that ready by quarter 4 of 2024-25. Will you update us on where you are on that?

Economy and Fair Work Committee [Draft]

Consumer Scotland

Meeting date: 29 October 2025

Gordon MacDonald

How do you decide which subjects to look at?

Economy and Fair Work Committee [Draft]

Consumer Scotland

Meeting date: 29 October 2025

Gordon MacDonald

Okay. Thanks very much.

Economy and Fair Work Committee [Draft]

Consumer Scotland

Meeting date: 29 October 2025

Gordon MacDonald

It is terrible.

Economy and Fair Work Committee [Draft]

Consumer Scotland

Meeting date: 29 October 2025

Gordon MacDonald

Yes, there has been, but you have no presence on Bluesky.

Economy and Fair Work Committee [Draft]

Consumer Scotland

Meeting date: 29 October 2025

Gordon MacDonald

Okay. Before passing back to the convener, I will ask about your investigatory work. I know that the organisation became operational only in 2022, but you highlighted in our previous discussions that you wanted to have one or two investigations a year. You have produced only one, and you have announced a second one. Where are we with that, and how will you ratchet that up?

Economy and Fair Work Committee [Draft]

Consumer Scotland

Meeting date: 29 October 2025

Gordon MacDonald

I will move on to two topics on which I have raised questions with you in the past. One is about product recall. You said that you had an update to give us. In our previous discussions on that, you said that you did not want to duplicate the Office for Product Safety and Standards’ database. I accept that. I had a look at the database this morning. It has nearly 3,000 items on it and, since 2025, 360 items that could cause serious harm to consumers have been notified. I know that there is a link to the OPSS on your website. You also have a Twitter account. The latest notification on the danger of electrocution from a vacuum cleaner had 103 hits. Are you doing enough to publicise to the people of Scotland that there is the risk of serious harm from some consumer products when you are getting 103 hits for such notifications?

Economy and Fair Work Committee [Draft]

Consumer Scotland

Meeting date: 29 October 2025

Gordon MacDonald

You have a Bluesky account, but it does not have product recall information on it, and you have no Facebook page. You put out press releases. I know that you cannot issue those for every product recall, but there have been 361 product recalls of a serious nature so far in 2025, which is around one per day. It is not beyond the wit of man to tweet, to post on Facebook and on Bluesky or to issue a press release on every one of those. We are talking about one product recall a day. I would not have thought that to be onerous. What are you doing to highlight to the public that there are serious problems with some products?

Economy and Fair Work Committee [Draft]

Consumer Scotland

Meeting date: 29 October 2025

Gordon MacDonald

Not in the past four months, they have not, because I have just wandered through your Twitter account. You would be lucky if you hit 600.