The Official Report is a written record of public meetings of the Parliament and committees.
All Official Reports of meetings in the Debating Chamber of the Scottish Parliament.
All Official Reports of public meetings of committees.
Displaying 1687 contributions
Social Justice and Social Security Committee
Meeting date: 21 April 2022
Miles Briggs
Thanks. Does Jack Evans want to answer?
Social Justice and Social Security Committee
Meeting date: 21 April 2022
Miles Briggs
Thank you for that. Does anyone else want to come in?
Social Justice and Social Security Committee
Meeting date: 21 April 2022
Miles Briggs
I know that Bill Scott wants to come in but, in the interest of time, I will ask my next question before I bring him in. In relation to the changes that are needed to the affordable housing supply programme, I think that we all agree with some of the steps that have been taken towards preventative models. Those are welcome, but that often goes beyond being able to keep people in their homes. What changes are needed to ensure that those steps have the maximum effect on meeting child poverty targets?
Local Government, Housing and Planning Committee
Meeting date: 29 March 2022
Miles Briggs
What would be the average time to do deal with one of those cases?
Local Government, Housing and Planning Committee
Meeting date: 29 March 2022
Miles Briggs
I mean the number of reviews of decisions on crisis grants, including applications being rejected by local authorities.
Local Government, Housing and Planning Committee
Meeting date: 29 March 2022
Miles Briggs
That is very helpful. When we hear public bodies saying, “Lessons will be learned,” most of us think that they are learned only until the next scandal or the next issue. Whether your recommendations are followed up is really important. Has that follow-up work not been possible over the past two years because of Covid?
Local Government, Housing and Planning Committee
Meeting date: 29 March 2022
Miles Briggs
Those of us who support constituents have to manage expectations sometimes, as well.
My final question is on helping vulnerable people through, specifically, the Scottish welfare fund. I know that you have looked at a number of cases regarding people applying for various grants, including crisis grants. Can you tell me about the number of cases that have been coming to you for review?
Local Government, Housing and Planning Committee
Meeting date: 29 March 2022
Miles Briggs
Good morning, panel. I am not sure whether my microphone is on. [Interruption.] It is. Sorry.
The previous ombudsman told the predecessor local government committee that some public bodies ignored the SPSO’s recommendations or delayed in responding. Is that still the case?
Local Government, Housing and Planning Committee
Meeting date: 29 March 2022
Miles Briggs
That is helpful. We have been hearing about that in different contexts, such as in planning departments, in the work that we have been doing.
I want to move on to a question about why many of the cases that are escalated to the SPSO are then subsequently closed by you, with the conclusion that they had been well handled by the public body. I believe that 908 cases were closed for that reason in 2021. What route would you recommend to complainants who feel that the door has been closed on their concerns?
Local Government, Housing and Planning Committee
Meeting date: 29 March 2022
Miles Briggs
That is helpful. Have you seen the increase because people have been asked to provide evidence through email, for example, or have not been able to get hold of documents from their general practitioner, because they have not been able to see them?