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Chamber and committees

Official Report: search what was said in Parliament

The Official Report is a written record of public meetings of the Parliament and committees.  

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Dates of parliamentary sessions
  1. Session 1: 12 May 1999 to 31 March 2003
  2. Session 2: 7 May 2003 to 2 April 2007
  3. Session 3: 9 May 2007 to 22 March 2011
  4. Session 4: 11 May 2011 to 23 March 2016
  5. Session 5: 12 May 2016 to 4 May 2021
  6. Current session: 13 May 2021 to 16 November 2025
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Displaying 2388 contributions

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Public Audit Committee [Draft]

“Improving care experience: Delivering The Promise”

Meeting date: 5 November 2025

Graham Simpson

I will come to that. Not everyone has to answer the question.

Public Audit Committee [Draft]

“Improving care experience: Delivering The Promise”

Meeting date: 5 November 2025

Graham Simpson

Okay. I will put a final point to you. As I just read out to you, Mr Anderson said that

“the barrier is often not process but people”.

Who do you think he is referring to? He also said:

“We have seen decisions delayed, accountability avoided, and the urgency of lived experience overlooked.”

That suggests to me that there is systemic failure. However, the comment about the barrier being “people not process” is particularly strong. It suggests that there are people in the system who are not doing what they should be doing.

Public Audit Committee [Draft]

“Adult Disability Payment”

Meeting date: 5 November 2025

Graham Simpson

You say in the foreword to your report that you are

“concerned with how the changes at UK level may impact disabled people in Scotland especially in relation to how people in receipt of certain rates of Adult Disability Payment may be entitled to other benefits.”

Can you expand on that?

Public Audit Committee [Draft]

“Adult Disability Payment”

Meeting date: 5 November 2025

Graham Simpson

The figures that I quoted are from your report.

Public Audit Committee [Draft]

“Improving care experience: Delivering The Promise”

Meeting date: 5 November 2025

Graham Simpson

Okay.

Public Audit Committee [Draft]

“Improving care experience: Delivering The Promise”

Meeting date: 5 November 2025

Graham Simpson

You are right—it is complicated. It struck me that we could get to 2030 and some parts of the system will have improved. Some people going through the system will say that they have had a good experience and others will not say that. Therefore, when we get to 2030, it will be very difficult to say whether the Promise, whatever that means to you, has been delivered. I am just making that point.

However, what the Promise means, whatever that is, seems to be confusing for the various bodies that are tasked with delivering the Promise. It comes out in your report that it seems to mean different things to different people or different bodies. Is that a fair summary?

Public Audit Committee [Draft]

“Improving care experience: Delivering The Promise”

Meeting date: 5 November 2025

Graham Simpson

My next question is, if our starting point is that the care system needs to be improved and we will—I will put it this way—promise to improve it, that is the Promise. What do we mean by that? How do we measure that? What constitutes meeting the Promise to improve the care system by 2030? When we get to 2030, what needs to have happened?

Public Audit Committee [Draft]

“Improving care experience: Delivering The Promise”

Meeting date: 5 November 2025

Graham Simpson

Yes, you did.

We have mentioned the oversight board, and we had correspondence from the chair of the oversight board, David Anderson. I will read a couple of excerpts from that, and I will ask you to tell me what you think. He said:

“Progress to deliver The Promise has been too slow, accountability remains unclear, and planning across government and partners has not been coordinated in a way that gives confidence that – given we are at the halfway mark - enough meaningful change is being achieved.”

I assume from your report that you agree with that.

Public Audit Committee [Draft]

“Improving care experience: Delivering The Promise”

Meeting date: 5 November 2025

Graham Simpson

Okay. Mr Anderson also said:

“Slow progress cannot be explained by complexity alone”—

we have heard that it is complex. He continued:

“It reflects the absence of timely decision-making and clear ownership within Government. When leadership hesitates, systems drift. The barrier is often not process but people. We have seen decisions delayed, accountability avoided, and the urgency of lived experience overlooked.”

That is pretty strong stuff. What is your comment on that?

Public Audit Committee [Draft]

“Adult Disability Payment”

Meeting date: 5 November 2025

Graham Simpson

That is the way it looks to me, but I will ask you one final question. The report highlights the need for a more person-centred and trauma-informed approach to ADP. What specific changes do you think Social Security Scotland should implement to achieve this?