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Chamber and committees

Official Report: search what was said in Parliament

The Official Report is a written record of public meetings of the Parliament and committees.  

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Dates of parliamentary sessions
  1. Session 1: 12 May 1999 to 31 March 2003
  2. Session 2: 7 May 2003 to 2 April 2007
  3. Session 3: 9 May 2007 to 22 March 2011
  4. Session 4: 11 May 2011 to 23 March 2016
  5. Session 5: 12 May 2016 to 4 May 2021
  6. Current session: 13 May 2021 to 18 December 2025
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Displaying 2811 contributions

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Public Audit Committee

Tackling Digital Exclusion

Meeting date: 31 October 2024

Colin Beattie

Broadband is only part of the issue.

Public Audit Committee

Tackling Digital Exclusion

Meeting date: 31 October 2024

Colin Beattie

How do you support people who choose not to adopt such services? Do they have no freedom of choice at all, and must they simply comply, as is the case with some of the services that councils and the Government offer?

Public Audit Committee

Tackling Digital Exclusion

Meeting date: 31 October 2024

Colin Beattie

Pre-Covid, I had a meeting with Ofcom, which helpfully produced some statistics on my constituency. The figures for the Midlothian part of my constituency were quite a shocker—at that time, 34 per cent of the adult population had no access to a smartphone or to the internet. I am sure that Covid drove huge changes in relation to that and I have not seen an up-to-date figure. Nevertheless, even if that figure has gone down by two thirds—I use that as a notional figure—it is still a significant issue.

There is an assumption that people are digitally excluded due to age or infirmity or whatever although, just from my point of view, I would want to hit back on that. However, what I am trying to find out is the extent to which we have an analysis of the different sectors and categories—or however you want to put it—of people who are digitally excluded. I have met a surprising number of people who do not want a smartphone, the internet or any of the social media contacts. That means that they are almost off-grid, and their ability to access services is fairly limited. You could say that that is by choice in their cases but, as you know, there are many other categories of people for whom that is not by choice. How do you analyse that? How do you get the breakdown of who cannot access digital services?

Public Audit Committee

Tackling Digital Exclusion

Meeting date: 31 October 2024

Colin Beattie

Eilidh McLaughlin, you talked about possibly having a consultation that would provide more detail on the different categories of people who do not have digital access—at least, that is how I interpreted what you said.

Public Audit Committee

Tackling Digital Exclusion

Meeting date: 31 October 2024

Colin Beattie

There seem to be a lot of strategies. What progress has been made in delivering the ambitions of the joint national strategy since the initial connecting Scotland programme was delivered? In particular, what is the role of the digital citizen unit in delivery of the new connecting Scotland programme, the digital inclusion alliance and the collaborative work between Government and other sectors?

Public Audit Committee

Tackling Digital Exclusion

Meeting date: 31 October 2024

Colin Beattie

You touched on the interesting point that digital services can be complicated. I am thinking about the number of apps that I have on my phone because everybody insists that you download an app before you can do anything. It is a major task in the beginning just to find the app that you need so that you can get into whatever system you are trying to access, so I can understand why a lot of people choose not to participate.

Public Audit Committee

Tackling Digital Exclusion

Meeting date: 31 October 2024

Colin Beattie

So you have all the statistics.

Public Audit Committee

Tackling Digital Exclusion

Meeting date: 31 October 2024

Colin Beattie

When you mentioned the private sector, utility companies immediately came to mind—their digital services are almost impenetrable, so I can understand why people throw their hands up and decide to go off-grid.

Nevertheless, there is still the issue that, broadly, we do not know which people are not accessing digital services. We assume that that group includes older people, people who do not access services through choice and people who do not access services due to poverty or a lack of means. There could be other categories of people, including those who do not access digital services due to disabilities and all sorts of things. However, we do not know or even have an estimate of how big those populations are and there does not seem to be a plan to reach them.

Public Audit Committee

“Scotland’s colleges 2024”

Meeting date: 3 October 2024

Colin Beattie

As is the case across the public sector, there is an urgent need to do maintenance and so on, but colleges have been coming up in that respect year after year. Why has the plan been so delayed?

Public Audit Committee

“Scotland’s colleges 2024”

Meeting date: 3 October 2024

Colin Beattie

Given the importance of the changes to the colleges and, potentially, to their funding, did Audit Scotland look at the methodology that the SFC used to arrive at the conclusion that they represented the appropriate way forward?