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Chamber and committees

Official Report: search what was said in Parliament

The Official Report is a written record of public meetings of the Parliament and committees.  

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Dates of parliamentary sessions
  1. Session 1: 12 May 1999 to 31 March 2003
  2. Session 2: 7 May 2003 to 2 April 2007
  3. Session 3: 9 May 2007 to 22 March 2011
  4. Session 4: 11 May 2011 to 23 March 2016
  5. Session 5: 12 May 2016 to 4 May 2021
  6. Current session: 13 May 2021 to 12 March 2026
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Displaying 2182 contributions

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Meeting of the Parliament (Hybrid)

Portfolio Question Time

Meeting date: 16 March 2022

Paul O'Kane

Will the minister provide assurance that there will be consultation with British Transport Police, the National Union of Rail, Maritime and Transport Workers, the Associated Society of Locomotive Engineers and Firemen and other trade unions about how we can get the solutions that we need?

Meeting of the Parliament (Hybrid)

Portfolio Question Time

Meeting date: 16 March 2022

Paul O'Kane

To ask the Scottish Government what action it is taking to tackle antisocial behaviour on Scotland’s railways. (S6O-00865)

Meeting of the Parliament (Hybrid)

Portfolio Question Time

Meeting date: 16 March 2022

Paul O'Kane

I note the transport minister’s comments to the Net Zero, Energy and Transport Committee today that legislation may be required to tackle antisocial behaviour. It is clear that we have to deal with the problem that is in front of us. In my West Scotland region, there has been a concerning and consistent trend of extreme violence, particularly between teenage girls, on the railway. It is clear that staff need better support and we must ensure that ticket officers are protected and staffing is increased to ensure safe railways.

It is also clear that—

Health, Social Care and Sport Committee

Alternative Pathways to Primary Care

Meeting date: 15 March 2022

Paul O'Kane

Good morning to the panel. I want to focus on the signposting journey. Throughout the evidence that we have taken so far, we have heard that one of the barriers to signposting is perhaps the constantly changing landscape of service providers. There are also barriers for patients in relation to communication and understanding what is available. How can we improve people’s understanding of what is available and the communication that exists to let people know about it?

Health, Social Care and Sport Committee

Alternative Pathways to Primary Care

Meeting date: 15 March 2022

Paul O'Kane

That is very helpful.

Health, Social Care and Sport Committee

Alternative Pathways to Primary Care

Meeting date: 15 March 2022

Paul O'Kane

I thank the panel for those responses.

I heard what Harjit Sandhu said about the GP traditionally being the gatekeeper. I think that people are trying to find other avenues. However, some of the written submissions that the committee has received, particularly from the health and social care partnerships, suggest that there is still nervousness about people on a self-referral pathway going from pillar to post and ending up in an emergency setting, because there is no relationship with the first point of contact—the GP.

Do we need to drill down into that to understand who needs to go via the GP as the first point of contact in order to access other services? After all, as some of the panel’s answers have suggested, self-referral might be easier for some people than others. Is there an acceptance that we need to look at individuals and their needs?

Health, Social Care and Sport Committee

Alternative Pathways to Primary Care

Meeting date: 15 March 2022

Paul O'Kane

Good morning, panel. We have already touched on self-referral pathways, but I am interested in the public’s awareness of self-referral. We know that there are initiatives out there, such as pharmacy first, which we have talked about a bit, and the NHS Greater Glasgow and Clyde right care, right place web resource, which tells people where they should go and when. According to research that has been done for the inquiry, public awareness of some of those initiatives is not always high; in particular, public awareness of when to self-refer outwith pharmacies is not high. I think that a lot of people are aware of the pharmacy avenue, but perhaps not other avenues.

My first, broad question, therefore, is: how can we raise awareness of self-referral and people’s ability to self-refer? As I have mentioned pharmacies, I ask Clare Morrison to answer that question first.

Health, Social Care and Sport Committee

Alternative Pathways to Primary Care

Meeting date: 15 March 2022

Paul O'Kane

Is your sense that it is working effectively when someone is signposted to an AHP or whoever and they go on that journey, or do people sometimes go round the houses, for want of a better expression, and end up back at the GP?

Health, Social Care and Sport Committee

Alternative Pathways to Primary Care

Meeting date: 15 March 2022

Paul O'Kane

Last week, we heard some evidence about the requirement for protected learning time for everyone who is involved in a practice, which includes reception staff. Other people have talked about how we can protect that time properly. Dr Marshall, I do not know whether you have had experience of, for example, being part of NHS 24 or of covering phone lines in your practice, but I believe that that there might be ways of ensuring that people feel that they are getting a service from their practice while putting in place protected learning time for everyone who works in the practice. Can you say something about that?

Meeting of the Parliament (Hybrid)

Covid-19 Update

Meeting date: 15 March 2022

Paul O'Kane

At the most recent meeting of the cross-party group on learning disability, the issue of access to vaccination was once again raised by people who have a learning disability and their family carers. Will the First Minister ensure that people who have a learning disability and can be more vulnerable are called for the spring booster programme? Will she ensure that, when reasonable adjustments are required—such as for people who have autism and find it difficult to be in large vaccination sites—they are made?