The Official Report is a written record of public meetings of the Parliament and committees.
The Official Report search offers lots of different ways to find the information you’re looking for. The search is used as a professional tool by researchers and third-party organisations. It is also used by members of the public who may have less parliamentary awareness. This means it needs to provide the ability to run complex searches, and the ability to browse reports or perform a simple keyword search.
The web version of the Official Report has three different views:
Depending on the kind of search you want to do, one of these views will be the best option. The default view is to show the report for each meeting of Parliament or a committee. For a simple keyword search, the results will be shown by item of business.
When you choose to search by a particular MSP, the results returned will show each spoken contribution in Parliament or a committee, ordered by date with the most recent contributions first. This will usually return a lot of results, but you can refine your search by keyword, date and/or by meeting (committee or Chamber business).
We’ve chosen to display the entirety of each MSP’s contribution in the search results. This is intended to reduce the number of times that users need to click into an actual report to get the information that they’re looking for, but in some cases it can lead to very short contributions (“Yes.”) or very long ones (Ministerial statements, for example.) We’ll keep this under review and get feedback from users on whether this approach best meets their needs.
There are two types of keyword search:
If you select an MSP’s name from the dropdown menu, and add a phrase in quotation marks to the keyword field, then the search will return only examples of when the MSP said those exact words. You can further refine this search by adding a date range or selecting a particular committee or Meeting of the Parliament.
It’s also possible to run basic Boolean searches. For example:
There are two ways of searching by date.
You can either use the Start date and End date options to run a search across a particular date range. For example, you may know that a particular subject was discussed at some point in the last few weeks and choose a date range to reflect that.
Alternatively, you can use one of the pre-defined date ranges under “Select a time period”. These are:
If you search by an individual session, the list of MSPs and committees will automatically update to show only the MSPs and committees which were current during that session. For example, if you select Session 1 you will be show a list of MSPs and committees from Session 1.
If you add a custom date range which crosses more than one session of Parliament, the lists of MSPs and committees will update to show the information that was current at that time.
All Official Reports of meetings in the Debating Chamber of the Scottish Parliament.
All Official Reports of public meetings of committees.
Displaying 5712 contributions
Local Government, Housing and Planning Committee
Meeting date: 26 November 2024
Ariane Burgess
We have a few more questions and a couple more members who want to come in and we have about 20 minutes in which to manage that—I say that for your awareness. Mark Griffin is joining us online.
Local Government, Housing and Planning Committee
Meeting date: 26 November 2024
Ariane Burgess
Thank you for that; that would be very welcome.
Local Government, Housing and Planning Committee
Meeting date: 26 November 2024
Ariane Burgess
I call Meghan Gallacher.
Local Government, Housing and Planning Committee
Meeting date: 26 November 2024
Ariane Burgess
Have you done any work on the trauma that might come along with a complaints process? In Scotland, we do not generally have a culture of people feeling like they can complain about things. It is quite a big step to make a complaint and in some situations there might be some form of trauma.
As I understand it, Scotland is trying to move in the direction of becoming a trauma-informed country. We are even trying to do that more among members of the Parliament—there is a nice diagram of what the process is here. Parallel to that very linear process of “if this, then that”, there is also the feeling or experience that somebody is going through. Have you done any work on that or is anyone looking into it?
Local Government, Housing and Planning Committee
Meeting date: 26 November 2024
Ariane Burgess
I will just move along the panel and then come back to you, Peter. Fiona Collie and Jan Savage had indicated that they want to come in.
Local Government, Housing and Planning Committee
Meeting date: 26 November 2024
Ariane Burgess
Adam Stachura, what is Age Scotland’s perspective?
Local Government, Housing and Planning Committee
Meeting date: 26 November 2024
Ariane Burgess
Take your time. Would you like to bring in Paul Blaker to support you?
Local Government, Housing and Planning Committee
Meeting date: 26 November 2024
Ariane Burgess
I wonder also whether a health board that is already stretched might feel that they do not have the capacity to take on learning or look at something in a broader way.
Local Government, Housing and Planning Committee
Meeting date: 26 November 2024
Ariane Burgess
Thank you very much.
Your submission states that the ombudsman has an important role in helping public services improve their service provision. Given the near record level of public service complaints received by the SPSO last year, I am interested to hear from you what evidence there is that the ombudsman is helping to improve public services.
Local Government, Housing and Planning Committee
Meeting date: 26 November 2024
Ariane Burgess
Thank you very much.
We do have quite a number of questions to get through, but it is helpful to have an indication or example of another place where you feel that there is a good model that we can look at. I will now bring in Willie Coffey, who joins us online.