The Official Report is a written record of public meetings of the Parliament and committees.
All Official Reports of meetings in the Debating Chamber of the Scottish Parliament.
All Official Reports of public meetings of committees.
Displaying 738 contributions
Health, Social Care and Sport Committee
Meeting date: 29 March 2022
Gillian Mackay
In a previous meeting, I asked witnesses about the inverse care law and how, as the system becomes more complicated to navigate, with people being expected to self-refer to different services, we mitigate the risk that those with lower levels of health literacy might become less likely to engage with health services. Witnesses highlighted that “targeted communication” is vital, in addition to
“detailed analysis of the data that is being collected on ... who is accessing different services directly instead of through GP referrals”.—[Official Report, Health, Social Care and Sport Committee, 8 March 2022; c 25.]
What action is the Scottish Government taking on that, and what plans are there to collect and analyse that data?
Health, Social Care and Sport Committee
Meeting date: 29 March 2022
Gillian Mackay
We know that, in urban areas, there are sometimes barriers to people attending different sites for appointments and so on. Could geographical variations in the provision of alternative pathways exacerbate inequalities, particularly for people in rural areas, where the distance between appointments might be significant?
Health, Social Care and Sport Committee
Meeting date: 29 March 2022
Gillian Mackay
Do you see any difficulty around enforcement if a 15m no-smoking zone encompasses areas that are not part of hospital grounds, such as public footpaths?
Health, Social Care and Sport Committee
Meeting date: 29 March 2022
Gillian Mackay
Thank you.
Health, Social Care and Sport Committee
Meeting date: 22 March 2022
Gillian Mackay
Good morning, panel. Social prescribing covers a wide range of activities and organisations, as we have heard from all of you this morning. Do community link workers have time and capacity to engage with all aspects of social prescribing? Is there a risk that they are being asked to help people with an ever expanding range of issues, from mental ill health to financial concerns, together with the many other things that you have all detailed this morning, but without any increased capacity and support?
Health, Social Care and Sport Committee
Meeting date: 22 March 2022
Gillian Mackay
In its submission, NHS 24 highlighted that, in stressful moments, when people are feeling unwell or in pain,
“figuring out ... what is available ... can be a new pressure”,
which often results in them reverting to the use of traditional access points such as general practice or accident and emergency.
That suggests that we need proactive communication so that people are already aware of what is available before they reach that stressful point. How successful has proactive messaging been, and what more needs to be done to ensure that people are fully aware of where they should go when they need unscheduled care?
Health, Social Care and Sport Committee
Meeting date: 22 March 2022
Gillian Mackay
As we have picked up on already, not everyone has access to the internet or to electronic devices that will allow them to quickly visit NHS Inform, for example. During the pandemic, we have seen reactive and quick changes to capacity and to where people should receive care. How do we communicate changes in how care should be accessed to people who are experiencing digital exclusion?
Health, Social Care and Sport Committee
Meeting date: 22 March 2022
Gillian Mackay
Of course. As we have picked up on already, not everyone has access to the internet or to electronic devices that allow them to quickly access NHS Inform. During the pandemic, places where people receive care have had to change quickly and at short notice. How do we communicate changes to how their care should be accessed to people who are perhaps digitally excluded?
Health, Social Care and Sport Committee
Meeting date: 15 March 2022
Gillian Mackay
Good morning. Are our witnesses concerned about the ability of the NHS to recruit sufficient staff to fulfil the ambitions that are set out in the NHS recovery plan and the national workforce strategy for health and social care? How likely is it that staff will be redeployed or recruited from elsewhere to fill gaps?
Health, Social Care and Sport Committee
Meeting date: 15 March 2022
Gillian Mackay
A couple of Rs have just popped up in the chat box.