Chamber and committees

Yes, of course.

That resonates a lot with what I said in my initial response to you. You mentioned planning in your opening question. We understand that planning is a critical enabler for building more quality homes. There are challenges there. I have visited places with housing associations, local authorities and other models for building houses. Again, it is about local solutions to local issues, bearing in mind the geography, the locations and the challenges.

Work has been accelerated across planning to support the response, in the context of the housing emergency and other challenges. In September 2025, the Cabinet Secretary for Housing and the Minister for Public Finance wrote to planning authorities to make clear their expectation that an emergency-led focus should be applied to decision making in the planning system. Our national planning policy in national planning framework 4 gives explicit positive support for the delivery of more high-quality, affordable and sustainable rural homes. We have taken action to improve the resources that are available to planning authorities through measures such as the national planning hub, which will provide additional capacity and expertise to planning authorities.

On your other points, I will bring in Anna Densham.

I can do that. I covered much of those issues when answering Ms Grant’s question, but I can add more to it. In the context of social security, Social Security Scotland’s local delivery service gives clients the option to meet someone in person, face to face, as well as through digital applications.

We continue to fund an independent advocacy service to support disabled people accessing and applying for social security benefits. That service, which is currently being delivered by VoiceAbility, is free and is independent of the Scottish Government and Social Security Scotland. Since its launch in January 2022, the service has supported more than 13,000 disabled people in more than 15,000 cases as they navigate the devolved side of the social security system.

On general digital connectivity, through a combination of our work on the R100 programme, our Scottish broadband voucher scheme and continued commercial coverage, all homes and businesses across Scotland should be able to access superfast broadband connections.

You mentioned what has happened in Tiree. We recognise the impact that can be felt when things go wrong. In that particular case, I believe that Kate Forbes, the Cabinet Secretary for Economy and Gaelic, was able to support the necessary work, and that a solution has been found and connectivity is back in place. That incident has shown us where we need to do better, and we absolutely accept that. There are definite lessons to be learned from that case and I have been given assurances that we are progressing that work.

In the wider context, we are investing more than £600 million in R100 contracts and expect to cover 113,000 premises across Scotland, so the reach is expanding and the coverage is there. The largest of those contracts—the north contract—has already delivered 16 new fibre optic sub-sea cables. They provide future-proofed and resilient connectivity to up to 15 Scottish islands and will ultimately connect more than 60,000 premises, including those in the Highlands and Islands.

The Scottish Government is also playing a lead role in delivering project gigabit by managing all local and regional activity in Scotland as well as jointly managing delivery of the nationwide project gigabit contract with the UK Government.

Finally, we have also introduced amendments to the building standards scheme to require all new housing developments in Scotland to provide gigabit-capable infrastructure, subject to a cost cap of £2,000 per premises. That legislation came into force on 1 January 2025.

I know that you take this issue very seriously and you raise it legitimately. The civil legal aid system is generally effective in delivering help to those who need it, but we recognise that there are some challenges in certain types of cases and locations. That is why solicitors in all parts of Scotland can access funding for work to be carried out under legal assistance schemes. The schemes are flexible enough for solicitors to travel to rural and remote parts of the country to conduct work, should it not be possible to instruct a local agent.

The Scottish Legal Aid Board is aware of the difficulties that people may face in securing access to justice due to the relatively low number of solicitors in the Highlands and Islands. That was a factor in the creation of the Civil Legal Assistance Office—the CLAO—which has offices in Inverness, Aberdeen and Edinburgh. The Inverness office opened in 2008, and it serves the Highlands and Islands, including the Western Isles.

The Regulation of Legal Services (Scotland) Act 2025 is a significant step towards expanding access to justice. Once commenced, the legislation will remove restrictions that prevent charities, law centres and citizens advice bodies from directly employing solicitors to provide certain legal services to some of the most vulnerable people in society. I hope that the committee agrees that that is a significant step in expanding who can provide legal advice.

The Scottish Government is taking forward reforms outlined in our “Legal aid reform: discussion paper”, which was published earlier this year. That should simplify the process for solicitors and those needing legal assistance, and it includes longer-term proposals for funding and improving the delivery of services. All views are welcome on that discussion paper.

On women’s aid organisations, I have had the honour of visiting provision throughout Scotland, from Dumfries to way up in the Highlands and Islands. Their work is vital, and I commend it. They work incredibly hard, and I have spoken to women who have benefited as well.

I have mentioned before the equally safe strategy, which recognises that small rural and island communities face particular challenges. The strategy is funded accordingly, and the equally safe delivery plan is in place. We have mentioned the funding challenges, especially concerning multiyear funding and the precarious funding that can happen as well. However, I will end on a reminder that at least £5.4 million from the delivering equally safe fund is allocated to rural and island communities—and that excludes rural areas that are predominantly within urban local authorities, so the actual amount will be higher.

The equally safe delivery plan is held jointly with the Convention of Scottish Local Authorities, and it provides services through third sector organisations across multiple portfolios, including health. It is an example of cross-portfolio delivery.

We are expanding access to justice in the ways that I mentioned, for instance by removing restrictions that currently prevent charities, law centres and citizens advice bodies from providing legal services. You and I both know that they often have solicitors working in them. Those bodies have that support, but they have not been able to offer services, so I think that there will be a significant impact in expanding provision. Citizens advice centres and third sector organisations are based in local communities, and that change should make a difference.

Can I make a comment about the rural assessment toolkit, which I may mentioned earlier? Toolkits are incredibly helpful because they give practical examples of how not just civil servants but everyone can get an accurate picture of where we are and then move strategically through things. The rural assessment toolkit was launched in April 2025, so the scaffolding is there.

You also mentioned particular areas. The rural delivery plan will cover agriculture, marine, land reform, transport, housing, social justice, population challenges, rural skills, digital connectivity, economic development, and health and social care. It is quite wide ranging in taking cognisance of all those issues.

I am sorry, Ms White, but I missed something there. Did you name a particular cabinet secretary?

I absolutely accept that there are challenges in rural areas. I have said that there are issues with distances, modes of transport and people often having to travel very far to get to hospital.

I cannot remember the statistics off the top of my head, but I believe that there have been significant improvements in waiting times for hip and knee replacements, with people being able to access those procedures.

I accept that there are challenges, but I do not accept that we are failing generally. I understand that people will have different experiences, and members raise such cases in the chamber. I accept that no one’s experience of what the national health service provides should fall short, but I do not accept that we are failing across the board.

I might have to bring in my colleagues for more technical detail on the pilot.

No, we have not discussed that. However, what you have said is now on the record, and I am more than happy to bring that up with the cabinet secretary. We will follow up that issue. Thank you for raising it.

You are right to point out the challenges that are faced in recruiting new GPs in rural areas. The Scottish Government recognises that challenge and is taking a number of actions to counter it. We incentivise GPs to take up positions in rural areas through our £10,000 golden hello scheme. NHS Education for Scotland rural fellowships in rural practice are offered across six health board areas in Scotland, and those fellowships offer qualified GPs the opportunity to develop the generalist skills that are required in rural and island areas through working in a range of clinical settings. We also fund 70 places annually on the four-year Scottish graduate entry medicine programme—ScotGEM—which is tailored to meet the current and future needs of the NHS, with a focus on rural medicine and healthcare.

It might be interesting to note that the most recent health and care experience survey, for 2023-24, reported that 85 per cent of people on the islands agreed that they could easily access GP services, with the figure being 88 per cent for pharmacies. The survey suggests that most islanders can make GP appointments in advance—the figure is 82 per cent for NHS Orkney, 73 per cent for NHS Shetland and 76 per cent for NHS Western Isles. I hope that that gives a bit of extra context for the committee.