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Under item 2, the committee is asked to consider the remit and work programme for our tourism inquiry. A paper has been circulated, which I invite members to discuss.
I welcome the programme and the proposal to continue our case studies, which we found beneficial.
Before I let David Davidson in, I want to update Tavish Scott and Gordon Jackson, who have just arrived. We have just started an open discussion of item 2 on the remit and work programme for the tourism inquiry.
I congratulate whoever produced the paper—no doubt you will take credit for that, convener. The area tourist board network is important. In my capacity as tourism spokesman for the Conservative group in the Parliament, I have had meetings and discussions with ATBs and I do not doubt that the committee will also want to do that. A network of ATB chief executives meets regularly, but I suggest that the committee consider taking evidence directly from the ATBs. I know that some of them are members of the Scottish Tourism Forum, but because both the committee's inquiry and the Minister for Tourism, Culture and Sport's inquiry will be very focused, it will be important that members hear the comments not only of the ATB chief executives, but of the ATB chairmen. I am sure that they will have considered their positions fairly fully. I do not want to pre-empt the committee's work, but I suggest that you might wish to broaden your programme to include the ATB chairmen.
I found both David Davidson's suggestions to be acceptable. I also suggest that we include the Convention of Scottish Local Authorities in the list of organisations to be invited to give evidence, given its involvement in tourism. We will come to the recommendations later—this is an open discussion.
Given the nature of our lifelong learning inquiry, I appreciate the time frame that has been set for the tourism inquiry, and I hope that we will be able to keep to it. Without adding to the length of the inquiry, I would like to do a little work on the economic benefits of tourism. I do not know whether we could do that through a briefing or whether that issue could be covered by one of the specific questions that the committee will ask during the inquiry. Ross Burnside, from the Scottish Parliament information centre, has provided a helpful paper that raises a few questions about the economic benefits of tourism in comparison with other industries, and I would like to explore those questions further.
Your point about changing the emphasis of the inquiry to consider future responses to events such as the foot-and-mouth crisis and to concentrate on the lessons that we learned for the future, rather than focusing on the past, is helpful.
I apologise for being late for the meeting.
Timing is important, because asking organisations—particularly the smaller grass-roots businesses that Tavish Scott mentioned—to submit evidence at the height of the season might not be well received.
How do we get evidence from the grass roots? I noticed that the paper proposes that we invite evidence from Historic Scotland, the Scottish Tourism Forum and VisitScotland, which are big players. If we were to spend time talking to a publican who is involved in tourism or to a small hotel owner in Oban, for example, we would find that they generally have an extremely jaundiced view of the big organisations.
I said earlier that, in our previous inquiries, our case studies got down to the level that Gordon Jackson is talking about. I agree with David Mundell that, during our lifelong learning inquiry, our case studies allowed us to meet students and so on. During our economic development inquiry, our case studies allowed us to meet front-line staff. We could expand that element of our inquiry.
There is consensus on those points. Do members agree to put out a call at the end as well as at the beginning of the summer and to consider ways of hearing the front-line view through case studies and other methods?
It might be worth my pointing out that the Rural Development Committee has been conducting an inquiry that has involved a number of open forums. I attended an interesting one in Dalry in Galloway at which people simply turned up and gave their views. I know that one must take what is said at such events with a pinch of salt and that we never know exactly who has decided to attend and so on, but the meeting proved to be effective in terms of allowing unconventional views to be heard. The committee had received formal evidence from the area tourist board, the enterprise agency and so on—the usual suspects—but quite a different picture was given by the ordinary people who turned up, which was telling. Perhaps Simon Watkins could talk to the Rural Development Committee clerks to find out how they arranged that.
On budget spend, there have in the past couple of weeks been some unusual actors on the Scottish tourism front; it would be difficult to grab a budget line for the Queen. However, there are other bits of budget spend around the country that do not lend themselves to direct comparison with small countries that adjoin us. It would be interesting to get an idea of the activity of the British Tourist Authority. I notice that our papers mention Los Angeles—an area in which I can claim some expertise. That is a distinct bid.
You will not have to go, in that case.
Issues such as whether the benefits that we get from the California concordat are being tracked are relevant.
I will come in on the back of some of the other comments that have been made. Tavish Scott talked about the budget that came through the enterprise network. Last year, Scottish Enterprise spent £22 million. It is important for the committee to get a grasp of all the budget streams. Nobody seems to know how much money is allocated. Questions about that are asked of the Minister for Tourism, Culture and Sport and he does not know the answers. We should make that part of the inquiry so that a realistic figure can be established. I assume that under the first bullet point in the paper—"How effective is the current tourism strategy"—we will examine quality and standards and how Scotland has handled them and we will make suggestions for the future.
All those comments have been very helpful.
Will we still have time to feed in our views of what we should consider in respect of the Scottish case studies?
Yes. They are not cast in stone. We need an indicative rather than an exhaustive list.
If we are to get approvals for expenditure cleared before the summer, we need to agree today where we are going in terms of the case studies.
If we are going to do what we want to do and we are to do it effectively, we will have to examine seriously the suggestions for the case studies. Other ideas have been proposed today and I am unhappy about agreeing to them today, because I would like to give them more thought.
I suggest that we agree today what case studies we want to conduct. That will allow us to make progress and would not delay the inquiry deadline. Perhaps, as part of our paper to the conveners liaison group, we should set out that it is possible that we will want to do another two or three case studies. Until we are well into the inquiry, we will not know exactly which ones to choose. Is that acceptable? It will allow us to make a start, but it also allows us flexibility. I would be happy to go to the CLG and argue that case.
I agree. If something crops up and we think that it is a major issue, I would like to have the opportunity to deal with it.
Yes. We need more flexibility in the system. Are we agreed?
I want to make a couple of quick points before we discuss the recommendations. First, I should remind members that the House of Commons Scottish Affairs Select Committee examined the tourism industry about four years ago, and it might be useful to consider the action items that it recommended that are still outstanding and have never been implemented. Although the report was produced four years ago, much of it is still relevant.
Some of the debates that we have had on the New Opportunities Fund and on lottery funding have highlighted the fact that, although it might be easy to secure a capital grant to set something up, someone else has to inherit the funding support to make it sustainable.
A very good example is the science centre at Ardeer, where the local authority has had to pick up the tab. Indeed, another cheque for ÂŁ500,000 has had to be written out. All the necessary funding bodies were not properly involved.
Why was no one aware of that when the bid was put in?
There was a real tussle over the centre. Although the local authority was cornered in the end, it opposed the centre up to the last minute, because it knew that it would have to pick up the tab for maintenance, which had not been part of its long-term budget planning.
That touches on my earlier point about needing an economic analysis of tourism. I was very impressed by John Lennon's remarks. I am not going to quote "Imagine"—I think that John Lennon was our adviser.
Yes. That was Professor John Lennon from Glasgow Caledonian University. We should make a distinction between him and the other John Lennon.
I am sure that the adviser is equally wise. He made some very good points about large-scale investments and then plotted a graph about how they generate immediate returns and have a lifespan of about 10 years.
I should explain that Ken Macintosh is referring to a presentation that Professor John Lennon of Glasgow Caledonian University gave us 12 or 14 months ago. I ask Simon Watkins to circulate the presentation to committee members who were not present. Indeed, every member should receive a copy, because I suspect that members' filing might not have been the best.
I agree with that. However, after sitting in on a number of other committee meetings, I have noticed the wooden recitation of questions. I am sure that it is nothing to do with the calibre of the members themselves, though one MSP—who shall remain nameless—should really get a job on "Any Questions?" because he could read out the audience questions splendidly. I am sure that we will manage not to do that.
I do not think that this committee has any wooden members, Brian.
We need to go through the recommendations at the end of the paper and agree them. The first recommendation is to
Brian, do you have a problem with that?
No. However, I think that the last bullet point of the remit probably merits a mini-inquiry of its own.
Where are we?
Paragraph 2 of the paper, which outlines the remit of the inquiry.
I know that there is much controversy about e-tourism. It is probably impossible to undertake the rest of the inquiry without examining that, but perhaps it should be parked. That said, I really do not have a strong view on the matter.
Could that not be a case study?
Aye, it could be. Are members agreed?
No.
It all depends on what is meant by e-tourism. There are issues relating to the national booking system that some people would regard as falling into the category of e-tourism. There are also other issues that people are pursuing.
In principle, do we agree to carry out a case study?
E-tourism has a huge impact on the funding of ATBs, from which resources have been taken away.
The only other issue that we need to consider is the effectiveness of the ATB structure. Last week, while we were in Aberdeen, a letter from Mike Watson was copied to us. We need to be careful not to annoy people. I expect that we will receive the same answers that the Minister for Tourism, Culture and Sport will receive in the formal exercise that he is conducting. We need to think carefully about how to proceed. I have no problem with our doing this work—it is extremely important that we do it. However, Simon Watkins will need to talk to Executive officials about what they are doing.
I have spoken to Mike Watson, and Simon Watkins has spoken to the minister's officials. We want to ensure that the work that the Executive is doing and the work that we plan to do are synchronised appropriately.
I do not want us to waste the time of the tourism industry.
I agree absolutely.
The second recommendation is that we
The third recommendation is that we
The fourth recommendation is that we
The fifth recommendation is that we
The sixth recommendation is that we
What are the mechanics of doing that? How do we ensure that people who have something to say know that we are asking them to give evidence?
A general call for evidence is placed on the website and a press release is issued. We have also held press launches, to which members of the press are invited so that they can be briefed by committee members on what is expected. To date, those events have been covered reasonably well in the press. We can also contact specific businesses or people, if we think that that would be useful.
Earlier, I mentioned people at the sharp end—people who run small hotels and who think that the tourism structure is not working for them. Is there a way of asking them to give evidence, short of looking up every small hotelier and business in the "Yellow Pages" and writing to them? Without input from such people, we will have difficulty conducting our inquiry.
When we seek approval for the budget for the inquiry—for the case studies and so on—everything will appear in the same paper. I suggest that we ask the CLG to agree a budget figure that will allow us to advertise in trade magazines, so that the advert will be targeted at the people who would like to submit evidence to the committee.
I just want us to find a way of making the people who run small businesses aware that they are being asked to send us their comments and that we will take those seriously.
Would you like us to include on the list the Federation of Small Businesses, the Scottish Chambers of Commerce and the Forum of Private Business? Many tourism businesses are members of those organisations.
In other inquiries there has been a push to ensure that press releases reach local papers as well as the national media. People who run small businesses tend to read local papers.
My point follows on from comments by Gordon Jackson and Brian Fitzpatrick. The self-catering sector plays a huge and growing role in new tourism in Scotland. Many people take up the self-catering option. We must ensure that we get evidence from that sector as well as from hoteliers.
With those amendments, are members agreed on recommendation 6?
Recommendation 7 proposes that we agree to publish submissions to the inquiry on the internet in advance of the final report. Are members agreed?
Recommendation 8 concerns proposed topics for research briefings to be prepared during the summer recess. Ken Macintosh made a substantial suggestion in respect of profiling the industry and considering economic benefits.
Budget research and other areas could also be considered.
Some of that will necessarily be spongy.
What do you mean by spongy?
How is the Queen's going around Aberdeen valued? One cannot sit down and work that out.
A balance sheet from the police force would be needed. I will see the chief constable tomorrow, so I will find out what it cost him.
Methodologies for such measurements are issued by the Treasury and by Scottish Enterprise, for example. We must take the best assessment that we can get. No doubt another brilliant economist will do such an assessment. Are members agreed on recommendation 8?
Recommendation 9 concerns the identification of potential oral witnesses. We have mentioned a few of those. The process will be on-going.
Presumably, we need to react to Gordon Jackson's point about getting evidence from—dare I say—real people. It would be nice to have some of those real people in front of the committee.
I do not know the answer to this, but perhaps the Federation of Small Businesses can identify people. Perhaps it has a tourism section and can identify the people who can talk about the grass roots.
It should be remembered that we will kick off in Shetland in two weeks' time and that we will talk to many people at the sharp end. We have deliberately organised much of our trip through the local tourist board, with variable success.
Recommendation 10 concerns the possibility of holding a meeting at Highlands and Islands Enterprise's premises in the autumn. There are reasons for that. Such a meeting would be part of our programme of going outside Edinburgh. We have suggested HIE because we have had a similar meeting with Scottish Enterprise's board at its new premises. HIE has now changed its premises. Therefore, subject to the availability of appropriate accommodation, are members agreed on recommendation 10?
Recommendations 11 and 12 concern undertaking case studies, seeking dates for them around the final week of the summer recess and identifying members to conduct them. We will amend the proposals to take account of Marilyn Livingstone's point that we need to agree which suggested case studies we definitely want to do and what flexibility we want on the others.
Niche tourism is important. For some time, I have thought that Scotland has not dealt with the business convention/golf market particularly well. I would like us to prove or disprove that contention. One of the case studies should consider issues that affect niche tourism. I am not as worried about genealogy. That may interest other members more, but the business convention/golf market is important and could be more important. A case study should concentrate firmly on that.
Four case studies are suggested. We are already committed to and have funding for the Shetland study. Shall we agree to the other three proposed studies, but make the point to the CLG that we will probably come back and ask for additional funding for others?
The proposal for a case study on issues that affect urban and business tourism mentions Glasgow and Edinburgh specifically. They are important, but there is a lot of tourism outwith those two cities. We must look outwith the cities at urban and business tourism.
The paper says "eg Glasgow or Edinburgh". Ayr is a good example.
Fife is a good example, too.
And Govan.
We must ensure that we are seen to be looking at other areas. We must take on board the impact of the new ferry link to Europe.
Do niche markets include short breaks and weekends?
Yes.
I am sympathetic to Marilyn Livingstone's point, but it is important that the inquiry has evidence that either challenges or supports the line that is coming from VisitScotland that all visitors come into Glasgow or Edinburgh and then go elsewhere. We must gather evidence on that because I want to know whether it is true. Perhaps we can do that through a case study, but we must have evidence. The line that VisitScotland seems to be punting is that we should not worry about promoting individual parts of Scotland because if people come to Edinburgh or Glasgow they will then go to other parts of Scotland. We must try to find out what tourists who come to Edinburgh and Glasgow do.
Shall we rejig the wording for that case study? At this stage, we do not need to be too specific.
I agree entirely with David Mundell. I was saying that the wording made it look as if the case study is to be concerned only with Glasgow and Edinburgh. The message that the inquiry gives out is important. I hope that the ferry from Rosyth to Europe will bring a lot of people to, and take a lot of people from Scotland. There will be two-way traffic. I wondered what impact the ferry will have on the theory that everyone comes in to Edinburgh or Glasgow.
Another example is Prestwick airport, which now has flights to Oslo and Brussels as well as to the traditional destinations such as Dublin. If one goes out in Ayr on a Saturday night one can see, particularly from the number of Norwegians who are there for a weekend drink, that the Oslo connection is having a positive economic effect on Ayr and its pubs. If perchance there are low-cost flights into Inverness, the potential economic benefit would be enormous. That issue would come under the remit of the inquiry.
Yes.
That goes back to the point that I made earlier, which has been backed up by other members, that the issue is about dispersal. It is almost academic how visitors get here; the question is whether there is dispersal.
Is it agreed to reword the second proposed case study, which is on urban and business tourism, to take account of those points and to make it a bit more flexible?
If we agree to the four case studies that are proposed in the paper and the one on e-tourism, we will have agreed to five studies. If required we can ask for approval for more case studies. Are we agreed on those five case studies?
Are you asking us to keep the last week of the summer recess clear for those case studies?
Yes. We will discuss the timetable when we have reached an agreement. We have agreed to the five case studies. Can we leave the timing? We do not need to do all the studies in the same week. I would prefer it if the clerks organised the timing behind the scenes rather than us getting into a big discussion about diaries in public session. We would like to carry out the case studies in the final couple of weeks of the recess, but that does not mean that all members would be tied up for two weeks. Each member would be tied up for one week.
It would be useful to agree on who wishes to participate in each study, which will help us with organisation.
Can we not do that through e-mail and finalise the timing next week? We do not need to do that in public today.
I am easy—I will do what I am told.
I am flexible.
I would like to do the case study on conventions and golf.
I will do the e-tourism one.
Does Brian Fitzpatrick want to do that?
No. I just wanted it to be done. It is best if David Mundell does it.
I said that I would do anything, but I should say that, although fields are nice for people who like that kind of thing, there is no point in sending me to study foot-and-mouth and rural issues. I would be—to mix metaphors—a fish out of water in that field.
If you are looking for a volunteer, I will go.
I do not mind. Annabel Goldie might want to go.
We do not know where she is with her foot.
I do not mind. I will cover anything except e-tourism.
I will fit in to balance things up.
Some of our colleagues are not here today.
That is right. We will have to consult them.
Annabel Goldie is not here.
Thank you for that. Simon Watkins will co-ordinate that.
Los Angeles here we come.
What is the purpose of that? To find out from other people how we are marketing ourselves abroad?
Basically. A lot of the marketing is abroad, particularly in the American market. We are looking at tourism and the effectiveness of public sector investment in tourism. We spoke earlier about looking at the front line. The front line for the foreign tourist market is the United States—that is the number 1 target. The question is whether we should send a small number of people to look at that.
The paper also mentions New Zealand and the marketing that it has done. We would not be looking at how we are portrayed there so much as finding out what other people do. The briefing talks about how successful New Zealand has been in branding itself. That is quite interesting.
We could decide to do both visits. Air New Zealand flies to Los Angeles.
Our boy has been doing his homework.
I have flown to Los Angeles with Air New Zealand.
I am afraid that I shall have to put a damper on things. It is important that we look to Europe, as that is a huge market for us. New Zealand sounds like a good place to visit. However, we get a lot of tourists from France, Germany, Spain and Italy. In looking at urban and business tourism and ecotourism, we could learn things from Europe. We are part of the European Union. I do not know whether a visit would be necessary, but we should find out about some of the things that are happening in those countries.
I remind the committee that we are in public session, and deliberately so. The question is whether we should undertake overseas visits. I assume that, if we do so, we will pick two destinations. What should those destinations be? As Ken Macintosh and Marilyn Livingstone have pointed out, the purposes of the visits will be to examine the effectiveness of our marketing and to find out what our competitors are doing. It is a sensitive issue, especially in an election year.
The second of those purposes is important. We could learn what we are doing without going anywhere, by asking our people what they are doing, but it is important for us to see how our competitors are marketing themselves. It is harder to learn that without visiting other countries. They are not going to tell us about their marketing. We will have to go and experience it.
Their response to our marketing is also important.
The advantage of a visit would be that we would be able to see how other people are marketing themselves.
Are we agreed in principle that we should undertake one or two overseas visits?
Are we agreed that Europe should be one of those destinations.
Absolutely.
Marilyn is quite right.
What do you mean by that? I am not trying to be difficult. I know where Los Angeles is, but I do not know where "Europe" is. Europe is a variety of countries. Where do we mean? Do we mean a trip right round Europe?
The high-value spend.
Where are you going in Europe? I am not being facetious. A tourist office would understand a specific destination such as Los Angeles, but Europe is not a specific destination.
I suggest that we need advice on the case studies, particularly on one in Europe. Gordon Jackson is right. It is too easy just to generally refer to Europe. I would argue that Scandinavia is a high-value part of the Scottish tourist market. Scandinavians come to Scotland and spend a lot of money. However, we should get advice from, for example, VisitScotland on statistical aspects. We can then make a calculation, based on industry advice, about the best destination from which to learn.
I suggested Europe, but if I had been asked I would have chosen Scandinavia as a destination to consider. However, I would like to get a bit more advice.
I would not want to discount Germany. I know of research that states that Germans apparently like appalling weather. They find it stimulating.
The conveners liaison group is working to a time scale. Therefore, I suggest that we agree, in principle, on our time scale today. I suggest that we allow the clerks, when preparing the paper, to budget for a European trip but have a wee bit of contingency for the precise destination in Europe and for a US visit. I suggest that we seek approval for that and tie down exactly where in Europe at a later date. Is that agreed?
I point out that the Europe suggestion is a flexible one.
I also need agreement on the maximum number of committee members to go on each of the two case studies. I suggest that there should be two or three at most. Frankly, I do not think that we need any more than that. Is it agreed that we will have a maximum of three?
I have to go to Norway at the end of August to do an oil and gas thing. For a modest fee, I am sure that I can get a couple of nights accommodation and have a look at tourism on behalf of the committee.
Okay. We will consider that. We will not make that part of the mainstream process but will build it in as a possibility. We will have a further discussion after we have had advice on the most effective places to go for what we are trying to find out. We will decide the itinerary at a later date. Is that agreed?
It is important that we make clear why we are doing the case studies. No members of the press are here today, but they will read the Official Report and some will want to have fun at our expense. It is important that the committee sets out clearly why it feels that the case studies are an important part of the inquiry process.
I have a further point. I remember what happened last year when David Mundell represented, by unanimous agreement, the Subordinate Legislation Committee at a conference in Australia. Gordon Jackson was the runner-up. The point is that the press jumped on that visit and some people tried to exploit it politically.
Recommendation 13 is to agree to co-operate with other devolved institutions. The Enterprise, Trade and Investment Committee of the Northern Ireland Assembly has just agreed to undertake a tourism study similar to ours. At this stage, we should talk to that committee's clerks, consider what they are doing, co-operate with them and perhaps share information. If we agree in principle to that, when we are wee bit further down the road we can agree the detail of where we might benefit from each other's experience. There is no point in trying to reinvent the wheel.
Are they ahead of us or behind us?
They are at about the same stage.
When I was on the Procedures Committee, the Northern Ireland Assembly's Standing Committee on Procedures came here as a body. It was a good meeting. The members were learning from us—that was the theory anyway. If the Northern Ireland Assembly is doing something, there might be a case for a meeting.
The Northern Ireland Enterprise, Trade and Investment Committee came across last year and we have already had a meeting.
I did not know that.
That committee is conducting a study on tourism and doing the kinds of things that we are doing. For example, if that committee is going to Norway or Sweden, there is no point in us doing that if we agree to share notes and exchange experience.
I suggest that there is an obvious gap. I am delighted that we are going to be considering what the Northern Ireland Assembly and the National Assembly for Wales are doing. However, our biggest market is the rest of the UK. I imagine that a number of us will be taking weekend breaks to attend our party conferences in the south.
You may speak for yourself Brian. We do not have our conference in the south.
I know that you will be going to somewhere like the Basque country.
Is it agreed that we extend the recommendation to include Her Majesty's Government as well as the devolved institutions?
Recommendation 14 is to formally agree that the meetings or parts of meetings, which are utilised to agree the draft final report, shall be held in private, which is our normal procedure. Is that agreed?
Recommendation 15 is to agree that the final report, once agreed by the committee, should be given full publicity via press briefings. Is that agreed?
Recommendation 16 is to agree to seek appropriate authorisation for those actions we have just agreed. Is that agreed?
Thank you very much.
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