Welcome to the Equal Opportunities Committee’s sixth meeting in 2014. I ask everyone to set any electronic devices to flight mode or to switch them off, please.
I am the MSP for Edinburgh Central and the deputy convener. Good morning.
I am a member for North East Scotland.
Good morning. I am a member for North East Scotland.
Madainn mhath; good morning. I am a member for the Highlands and Islands.
Hi. I am a member for Central Scotland.
I am the MSP for Glasgow Shettleston.
I am the equality and diversity lead at Police Scotland.
Good morning. I am the regional resource manager for Royal Bank of Scotland business banking.
I am an assistant secretary at the STUC.
Thank you. John Mason will start our questions.
As you have probably gathered, we have had several evidence sessions, and we will probably refer back to some of them as we go along. The first area that I want to touch on is policies on and approaches to allowing time off, especially for fathers, around the birth of a child. Two of you represent employers, so you can perhaps refer to your own organisations. The STUC might have a wider picture of what is going on.
I can speak for the bank and as a father, having taken paternity leave myself. The father gets two weeks off on the birth of their child, and we are flexible about how they take that time. It does not need to be two weeks in a row; it could be a couple of days one week, three days the next week and so on. That gives the new father time to spend with the child and help out, as it is a stressful time.
I think that I saw somewhere—I do not know whether this is a statutory provision—that the father is meant to book the time off 15 weeks ahead. Does the Royal Bank of Scotland not operate that policy?
That could be a statutory provision. We follow the correct procedures, but we are very much about giving autonomy to the fathers’ direct managers to ensure that individuals have sufficient time to spend with their children. They must understand that there is a business need to be served, but we would be extremely flexible for any new parent, particularly in my area of the business. I know of at least four or five colleagues who will take such leave this year.
The police look to get as much notice as possible of fathers’ intentions. There is statutory paternity leave for police officers and police staff, the first week of which is on full pay and the second week of which is paid at the statutory level. That is very much supported within the business. We also use keep-in-touch days and other things to support men in the workforce and men as parents.
The timing of births is not entirely predictable, but I understand that the police would have to fix rotas.
Yes.
I do not know how far ahead they are fixed.
We are trying to move to five weeks so that people know a couple of months in advance what their shifts will be. However, that can change when things happen at short notice. People may have to come in at short notice or move somewhere else according to the chief constable’s requirements. It is all based on trying to be flexible and supportive with, again, a push for managers to take responsibility and to support the force.
I would be interested to know from the STUC whether that is typical of employers across the board.
That would be the experience in general. The difficulties that are flagged up to us are probably to do with smaller employers or the increasingly less structured employment—the more casual work and other broader patterns—that we see in the Scottish labour market in general.
We got the impression that some employers understand that the woman has to be off for maternity leave but that they do not seem to understand quite so much that the guy has to be off for paternity leave. Perhaps that is changing over time. We also got the impression that, even in the public sector, schools make it quite difficult for the father to get time off if he is a teacher. Have you picked that up? Is it your impression?
I can certainly go back and ask some of the affiliated trade unions about that, but when we prepared for the meeting, no evidence came back from shop steward representatives, for instance, about a difference between applications for maternity leave and applications for paternity leave. I think that, in the teaching profession for instance, some of the issues apply to both parents.
I have asked previous groups of witnesses questions to try to work out whether there is a difference between behaviour in the public, private and third sectors. In fact, the answers that I got indicated that the difference is not based on the sector but is more to do with the size of the organisation—whether it is small, medium or large. Are there significant differences in the treatment of fathers depending on the scale of the organisation?
It depends on the organisation. There is a big difference between public sector, private sector and voluntary sector employers. We have statutory obligations in relation to equality to support people in the workforce, ensure that we eliminate discrimination, promote equal opportunities and foster good relations. There is a big agenda on trying to make the public sector more equality friendly, both externally and internally, but it very much depends on the nature of the organisation.
There is an element of truth in that with regard to the size of the business. Larger companies, such as the bank, have been investing in flexible working policies for some time now. For example, we offer home working, and many staff now have BlackBerrys, iPhones, iPads with remote access and so on. Probably one of the main differences for a smaller organisation is that it may not have the funds to invest in providing that flexibility.
There are issues here that have arisen in some of the other areas that the committee has been looking at. However, as Brenda Armstrong indicated, the responsibilities of public bodies in relation to the equality duty have been very helpful. Certainly in the Scottish Government and the Scottish Parliament, there is scope for using the guidance and the legislation to assist managers and representatives in negotiating good practice. In the public sector in Scotland there are some excellent examples of good practice that have been good for the business and good for the workforce.
That response conflicts with the evidence that we have received so far, which has been that small private businesses seem to be a lot more lenient with fathers than public services are. We have had examples of public services that have not fulfilled their promises, although perhaps middle management is to blame for that. However, perhaps you should have looked at the evidence that we have received so far.
The short answer is that nothing has come through our democratic structures that has led to a policy being adopted on new fathers. However, we represent 32 affiliated trade unions, and individual trade unions in a range of workplaces in the private, third and public sectors will negotiate with their employers around compliance with Government guidance and the legislation on things such as paternity rights, which we have mentioned, and on the adoption of flexible working in the most supportive way.
That is interesting. Are you more reactive to legislation and what happens in workplaces, or are you proactive in thinking about how fathers can have a place in looking after their children at home?
I am not sure. We support moves to increase paternity leave and the moves that are being discussed to share leave, with the proviso that there has to be some way of adequately funding that. In low-paid families in particular, people will not be able to take leave from their work unless that is funded. By definition, a number of our policies as well as some of the training that we provide on equality for workplace reps are about better identifying and supporting all parents, including fathers.
Regarding the agenda and the vocabulary that you use, the STUC has moved from talking about mothers and fathers and, instead, talks about parents. Do you think that that is the right attitude to have, or should we emphasise the role of fathers? Do you think that trade unions have a responsibility to break down the idea that a father should be at work and a mother should be at home?
We deal with parents who are in work. The STUC sees significant differences in the labour market with regard to where men work and where women work. Before I came to the meeting, I was looking at the census figures for lone parents. As you probably know, 92 per cent of lone parents in Scotland are female and 8 per cent are male. However, when you break that down with regard to who is in work, you see that 18 per cent of the male lone parents are in part-time work and the remainder are in full-time work. In comparison, the female figures show that 64 per cent of lone-parent women who work are in part-time work. There are some big questions there that we need to explore a bit more. How do those fathers, who have reported difficulties in other areas, manage to hold down full-time employment while caring for their children? It does not mean that they are not being excellent fathers at all. Does it mean that their wage levels and access to flexibility were better in the first place, which is why they have been able to accommodate having a child on their own? Why do so many of the female lone parents work part time? Why have they not been able to get back into the labour market full time? I do not know the answer to those questions, but a lot of things need to be explored a little bit more.
I will go back to Patrick Burke and Brenda Armstrong. We heard at a previous evidence session that fathers working in the public sector have difficulties accessing time off. How do you ensure that you have the same standard and accessibility of entitlements at your Royal Bank of Scotland branches throughout Scotland and England, and throughout Police Scotland? Am I right in saying that decisions about such entitlements will be made at a branch level? How do you ensure that the people who make those decisions are making the same decision throughout Scotland?
You are right that there is autonomy at local level for staffing and that the decision will be down to the branch manager, supported by an area manager covering a group of branches.
There is a big difference between formal and informal arrangements. We are probably not aware of the majority of informal arrangements because they work and do not present any issues.
I will go back to something that occurred to me when Patrick Burke was talking. It might relate to something that he talked about in the bank, but it could relate to men in other positions. Do men who work in relatively small groups, particularly if they have a management responsibility, feel under pressure to minimise the time that they take off for their families? That pressure could have many sources, but does it often come from themselves?
Yes, I would say that that is a fair point. A lot of people join the banking industry when they leave school, so the industry has a lot of time-served workers who have been there for 30 to 35 years and have seen all the changes within the organisation. Having made it to a management position, they might have a slightly different outlook and think that, if they take time off for the birth of a child, or if one of their members of staff wants to do that, they are under pressure to come back or to take two weeks as an entirety and then come back. Certainly, no one in the organisation would put that pressure on them to come back.
Do you have any posters advertising the fact that single fathers or fathers-to-be can have those flexible working hours or that they can approach someone in human resources to discuss flexible working?
In Police Scotland we do not have any posters. It would largely be the responsibility of line managers to discuss with fathers and prospective parents what options they have in relation to taking time off, but it would not be as visible as a poster.
Does the Royal Bank of Scotland have anything like that?
No, we do not, but we do have a dedicated wellbeing website for staff. It does not focus specifically on new fathers, but it gives staff advice on how to cope with their workload and with life in general, and on any requirements such as term-time working, fully compressed working hours and flexible working hours.
I asked because, at a recent meeting that we had with fathers, someone brought up the fact that, when they went to the doctor or hospital, the photographs on the posters always showed a mother and child, not the father, and so they sent out mother-orientated messages. I am desperate to have a look at your website to see if it does the same.
It might not focus specifically on an individual, but I can completely understand that point.
The focus is very much on the mother, as opposed to its being on the mother and father or on a single father and child. It would be worth while looking at that.
The deputy chief constable recently launched a new flexible working policy and standard operating procedure on the Police Scotland website with a briefing about his expectation that it would be used successfully throughout the organisation. That gives a focus to the commitment of the organisation.
I would be interested to hear what Ann Henderson thinks about the convener’s question. The point clearly has implications for women, because the posters reinforce traditional gender role perceptions. You may have a broader perspective across all employers on whether that is an issue.
That is partly why the language that I used was about working parents. One thing that was clear from the women’s employment summit, which the STUC held jointly with the Government in 2012, was that the focus on the real experience of women in the workplace is something of a double-edged sword, as it reveals the assumption that women will primarily take responsibility for childcare. There were also examples of situations in which women had chosen to—or perhaps felt that they had to—stay in part-time work to facilitate family needs.
Some of the issues that I was going to cover have been picked up. My first questions are for Mr Burke and Ms Armstrong. How would the people who work for your organisations be aware of their entitlement?
The information is communicated. It is available on the internet, and a lot of work is going on to ensure that people are very clear about the changes in going from the legacy forces to Police Scotland. Communications regularly go out about new policies and standard operating procedures. They go out to human resources and line managers who are responsible for cascading them down through the business.
So it would be for a line manager to explain things to an operational officer.
Yes.
Is that done proactively?
Yes.
Similarly, we have a dedicated HR website that is accessible to all staff in the organisation. In addition, each area has an HR or resourcing representative who works with the line manager. There is an onus on the line manager to be fully aware of any paternity or maternity regulations that come in via the website and line manager guides. That is probably similar to what happens in the police.
Most decisions will be taken by the front-line, immediate managers. Do they get additional training?
Yes. Training will be offered. Line managers would be given their own training to be a line manager and to manage staff, and then there would be different—
As terms and conditions change, are they updated?
No. Currently, people are still working with their legacy terms and conditions, but they will be updated whenever we have our job evaluations.
Police regulations and employment law are standard, regardless of whether there has been a move to a single service. If there are changes to either of those, would the first-line managers be made aware of them?
Yes. People would be made aware if there were to be changes.
Is Mr Burke’s answer the same?
Yes. If people were looking for any clarification, they would contact their local rep in the first instance. If their rep was not aware of changes, they would contact our HR department, which would keep on top of them.
That is good; thank you.
I would not say that there is not uniformity. In our industry, we are there to serve customers first and foremost, so the vast majority of our staff should be in a position where they are customer facing. However, that should not take away from the needs of the member of staff.
There is no one solution that will fit every situation across Scotland. It is a question of managers and staff looking at what the potential solutions are for individual cases. Sometimes, the solutions are more innovative where there are smaller groups of staff who work together, because they and their managers have to work hard to find a different solution. Having a family friendly workforce means looking beyond just parents, as it is also about grandparents. It is about being family friendly throughout.
You mentioned monitoring. I presume that it will show up good practice, but will it show up problems as well?
Yes. There is monitoring on a national basis—the first report is going to happen this year—but we will also divide up the information into divisions and look at who takes up what in relation to flexible working.
What have been the difficulties with the application of work arrangements for people in such circumstances? The experience cannot all have been good; there must be occasional problems.
Without a doubt. We aspire to have, and we continue to work to have, a workforce that feels valued. It is about an opportunity to work with values and ethics in Police Scotland. The more supported the workforce, the better the performance. I cannot sit here and say that everything has been perfect, but we work to the best of our ability to ensure that we support the vast majority of people in their home lives.
How many individuals in each of the divisions and at the senior command level work on a flexible basis?
I honestly do not know. I would need to check that out.
What about the chief officer ranks?
As far as I am aware, the majority of them are not formally working flexibly.
The majority are formally working flexibly.
No—I am not aware of any of them having formal flexible working arrangements. However, it is accepted that the further up in management people go, the more flexibility they are likely to have.
Does that raise an issue for all the witnesses? Should managers lead by example? If they feel under pressure, as we have sometimes heard, that pressure might be alleviated if some of them worked more flexibly.
There is very much an opportunity for role modelling to support that.
Brenda Armstrong mentioned support groups and information for mothers. Does Police Scotland or RBS have support groups for fathers? I ask that because, when we went along to a fathers group, the fathers said that they gained a lot of help and strength from talking to other fathers. Do your organisations have facilities for fathers—whether they are single or in a relationship—to speak to colleagues about their experiences and ask questions?
Police Scotland does not have a group for fathers, but we have a number of staff associations that need to be looked at. There is a desire for a strong carers group, which we are looking at, but we have nothing for fathers or for men.
Do you have anything for women?
Yes. We have a women’s development forum, which supports females in the workforce. It also aims to work with males, so men can be part of that group. The majority of managers are still male and the aim is to get them on board so that they understand flexible working and, in turn, begin to use such arrangements.
I am not aware of fathers networks in the bank. The most well-known group that we have is women in business, which is similar to the group that Brenda Armstrong described. The group is about more women making it to managerial and senior managerial positions in the bank. As far as I am aware—I would have to check this—there is no mothers group, either.
If such a facility was available, would fathers be inclined to use it?
I am not sure.
Is that crystal ball gazing?
That is an element of it. I am unsure about the idea; I think that a pilot would have to be run. To be honest, I am not completely sure that the proposal would work.
Do your organisations have a day when parents can bring in their children to see the workplace and see what their fathers and mothers do, with a view to challenging stereotyping and showing children that women mechanics fix cars in the police force or that women work in information technology and do computer programming, for example, rather than just general admin stuff?
I am not aware that the bank does that. However, at a local level, people bring their children into offices to see their colleagues and show them about. In the Glasgow office that I work in, some of my colleagues—male and female—have brought in their children for an hour or two more informally to show the children what their mum or dad does in the workplace. I would have to check, but I do not think that we have a workplace kids day, for example.
The situation is very much the same for Police Scotland. Nothing is formal. There might be pockets of such practice, but it does not happen throughout Police Scotland.
When you go into schools and colleges to advertise your job vacancies, do you try to attract females into roles that have traditionally been viewed as being more for males and vice versa?
There are a number of programmes throughout the bank. We have a school leavers programme whereby school leavers are encouraged to apply for a role in the bank and are placed in different parts of the business—they might be in a branch network; a retail network; a business, commercial or corporate network; or one of the back offices. That is supplemented by our on-going graduate programmes, internships and that sort of thing. We are also involved in the Career Academies UK programme whereby staff are encouraged to mentor fifth and sixth-year students to give them an idea of what the workplace is like.
Police Scotland has been very active in trying to recruit a diverse workforce. A lot of the work that is done in schools and universities is about trying to illustrate the variety of roles that there are in the police and about trying to tackle some of the myths, such as that police officers are male, need to be 6ft tall and so on. We try to make the opportunities more real for people.
Does Ann Henderson want to comment?
Some really welcome initiatives across a number of organisations in Scotland are looking at occupational segregation, which overlaps with what we are discussing.
What you said about how people perceive themselves is interesting. Perhaps women—including young women—place their role as mothers higher up the agenda or, at least, will be more open about it when they speak to an employer. When it comes to modern apprenticeships, are employers flexible with young mothers and fathers?
Skills Development Scotland is supporting a small piece of work on diversity that the Scottish union learning team is carrying out. That work, which explores in a bit more detail what is happening in the modern apprenticeship scheme, is not yet complete. However, there is a good example of a young woman who has managed to negotiate doing a three-year apprenticeship over five years and has had two children during that time.
Would a young woman be more likely than a young guy to ask for such an adjustment?
Exactly. I do not know, but I wonder how many young men in modern apprenticeships have asked to take paternity leave. Somebody here could probably find out the answer to that question, which might be quite interesting.
That is excellent. Thank you very much.
The inquiry refers to shared parenting, which, I presume, also relates to situations in which there are shared residence orders. Much of the data that is collected in society—through the census, for instance—does not make provision for categories that allow us to pick up the existence of shared residence arrangements. For example, if we look at household data we can identify single-parent households and lone-parent households, but being a lone parent is clearly not the same as having a shared parenting arrangement.
Thank you all very much for coming along and giving us your evidence.
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