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Convener, you kindly advised me that it would be best for petitioners to set their petition in a national context, although they might be referring to a local issue.
Secondly, local authorities operate under a best-value regime. We suggest that one regulatory body with a sub-committee structure serviced by a single office would better fit that.
The essential role of organisations is never to supplant local government, housing associations and so on, but always to ensure that they are doing the best possible job, acting in the interests of service users and reflecting their views.
At some point, we will want to follow up on some of the examples of best practice that you mentioned. I would like to apologise to our guests for being late.