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Scottish ministers are already taking forward a range of activity, including Getting It Right for Every Child and the Early Years Framework, to implement the UNCRC.
A vast amount of tourism activity is now undertaken through digital means and methodologies, as opposed to the tourism activity that we were accustomed to even five or 10 years ago, and certainly 20 years ago.
In any big-scale programme, there will always be people who perhaps get missed and do not get an appointment letter, or who do not get an appointment where it is convenient, and the system will try to be as flexible as possible.