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I invite Paul Ferguson to comment, and then Lisa Hayward, as we would like to hear the Welsh perspective, too. Council tax has many faults, which have been raised in many forums, but it has survived largely untouched for the past 32 years.
Developing ways of showing impact is a key part of the current strategy. We can hint at it by saying how many public bodies we gave advice to about good complaint handling and how many training courses we delivered.
, you talk about the “wide range of ... ambitions” that we have in Scotland, and you go on to list some of them. Do we have too many ambitions? Is one of the problems that we are trying to do too many things?