Chamber and committees

Registers of Scotland is a non-Ministerial Public Body answerable to the Scottish Parliament.

RoS formally surveys its customers (professionals and citizens) twice a year through the Customer Services Institute to benchmark customer satisfaction and customer effort. RoS uses the information provided to make improvements to RoS’s services. RoS consistently achieves customer satisfaction scores and customer effort scores that are significantly better than the public sector benchmark.

In addition, RoS adheres to the Scottish Approach to Service Design (https://www.gov.scot/publications/the-scottish-approach-to-service-design/) with activity including research sessions. Around 250 such sessions were held during the last year along with 20 live webinars for customers spanning 14 topics of customer/user interest.

RoS have a monthly accessibility clinic working alongside colleagues from the Scottish Government and regularly research with customers to ensure their services follow the web content accessibility guidelines, (wcag 2.2 www.w3.org/TR/WCAG22/ ).

RoS also maintains an effective network meeting regularly with key stakeholders including lenders, UK Finance, and The Law Society of Scotland’s Property Law Committee ensuring visibility and opportunity for lenders, solicitors and conveyancing professional bodies and individuals to contact them with questions, improvement suggestions or service delivery concerns.

In Scotland, there is no funding out with the advertising spend that is allocated for community radio stations. The selection of the stations for campaigns is determined by the target audience and reach. Information on individual advertising spend per radio station is not available to us as this is deemed commercially sensitive.

Registers of Scotland is a non-Ministerial Public Body answerable to the Scottish Parliament and is subject to regular scrutiny from the Economy and Fair Work Committee, including on the work it is delivering to improve operational efficiency.

The Scottish Government has visibility of the strategic objectives set out in the RoS Corporate Plan 2022-2027, including the work outlined therein to improve operational efficiency and reduce headcount. The Scottish Government receives regular reporting on the progress with these aspects through the various Public Service Reform commissions.

I have asked Alison Byrne OBE, Chief Executive of National Records of Scotland (NRS), to respond. Her response is as follows:

As a Non-Ministerial Department in the Scottish Administration, NRS receives its funding from the Scottish Government and its annual budget is approved and published each year, as part of the Scottish Government’s budget, by the Scottish Parliament.

Recruitment to specialty training is undertaken on a UK-wide basis and managed by NES in Scotland. The number of posts advertised by NES each year is determined by two factors: (i) individuals who have vacated their post and whose posts are therefore available for new applicants for apply for, and (ii) whether any additional posts have been created.

The Scottish Shape of Training Transition Group – membership of which includes the Scottish Government, NHS Education for Scotland, British Medical Association, Academy of Medical Royal Colleges and various Health Board representatives including regional workforce planners – undertakes an annual review of medical training establishments and makes recommendations to Scottish Ministers on the need to create additional training places in order to meet increased demand and future anticipated consultant need.

Details are as follows:

The distribution of doctors in training is managed by NHS Education for Scotland (NES). This has traditionally worked within a distribution model of 50:25:15:10 for the West, South East, North and East respectively.

Aligning to Scottish Government commitments, which include the remote and rural and island initiatives, NES have been reviewing alignment to population health data, consultant and GP vacancies and an increased need for generalism. This review is leading to a redistribution of where doctors train recognising the changing locations and demographics of our population.

The overall cost of training Foundation Year 2 doctors from August 2023 to July 2024 was £56,590,177.

There is no evidence to show that the reduction in Foundation Year 2 doctors entering specialty training has had an impact on the availability of medical professionals. Progression data from the General Medical Council shows that 90% of trainees have obtained a specialty training post in the UK within three years of completing the Foundation Programme.

The number of established training places in each specialty is determined by anticipated future demand and workforce need for consultants and General Practitioners rather than foundation programme numbers.

While resident doctors are eligible to apply to specialty training after completing foundation training, other career routes are available and many choose deferred application or alternative routes including periods in locally employed doctor roles or periods of travel alongside options to develop their skills and experience through SAS grade roles. Data shows a trend of increasing proportions of Foundation Year 2 doctors delaying NHS specialty training in the whole of the UK and in Scotland. However, of all the cohorts from 2017 to 2021, only 8% of Foundation Year 2 doctors did not receive any offer of a training post after applying in the same year they completed foundation training.