PE2000: Ensure universities are held accountable to students under consumer law
Petition Summary
Calling on the Scottish Parliament to urge the Scottish Government to ensure universities are held accountable to students under consumer protection law by extending the remit of the Scottish Public Services Ombudsman or creating a new body, similar to the Office of the Independent Adjudicator for Higher Education, which could enable students to access redress without the need for court action.
Petitioner: Dr Marie Oldfield
Status: Closed
Date published: 05 January 2023
Click here for the full petition
Citizen Participation and Public Petitions Committee Consideration
Committee Meetings
19 April 2023: The Committee agreed to write to Universities Scotland and the National Union of Students (NUS) Scotland.
Official Report of Meeting 19 April 2023
06 December 2023: The Committee agreed to close the petition under rule 15.7 of Standing Orders.
Official Report of Meeting 06 December
Written Submissions
PE2000/A: Minister for Higher Education, Further Education, Youth Employment and Training submission of 31 January 2023 (115KB, pdf) (115KB, pdf) posted 28 February 2023
PE2000/B: Petitioner submission of 24 March 2023 (152KB, pdf) (152KB, pdf) posted 12 April 2023
PE2000/C: Universities Scotland submission of 13 July 2023 (207KB, pdf) (207KB, pdf) posted 18 July 2023
PE2000/D: National Union of Students (NUS) Scotland submission of 10 August 2023 (90KB, pdf) (90KB, pdf) posted 07 September 2023
PE2000/E: Petitioner submission of 16 November 2023 (153KB, pdf) (153KB, pdf) posted 20 November 2023