- Asked by: Miles Briggs, MSP for Edinburgh and Lothians East, Scottish Conservative and Unionist Party
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Date lodged: Tuesday, 14 July 2026
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Current Status:
Answered by Angela Constance on 3 August 2026
To ask the Scottish Government how many missed outpatient appointments there have been in each year since 2021, broken down by NHS board.
Answer
The following tables present the latest available statistics on the total number of patient non-attendances at a new outpatient appointment for reasons ‘did not attend (DNA)’ (Table 1), ‘could not attend (CNA)’ (Table 2) and ‘cancellation by service’ (Table 3). The data are presented by health board of treatment for all specialties and broken down by calendar year. Please note that calendar year 2026 only includes data up to 30 June 2026 and figures are therefore not reflective of a complete calendar year.
Table 1 – Total number of non-attendances at a new outpatient appointment for reason ‘did not attend (DNA)’ for all specialties, split by health board of treatment, by calendar year from 2021 to present.
NHS board | Calendar Year |
2021 | 2022 | 2023 | 2024 | 2025 | 20261 |
NHS Scotland | 97,434 | 103,271 | 94,106 | 90,489 | 89,814 | 45,971 |
NHS Ayrshire & Arran | 8,319 | 9,418 | 7,963 | 7,028 | 8,155 | 4,209 |
NHS Borders | 1,401 | 1,806 | 982 | 1,136 | 1,145 | 568 |
NHS Dumfries & Galloway | 2,207 | 1,935 | 1,749 | 1,588 | 1,678 | 778 |
NHS Fife | 6,064 | 6,629 | 6,087 | 6,675 | 6,794 | 3,260 |
NHS Forth Valley | 3,715 | 4,795 | 4,582 | 3,969 | 3,700 | 1,600 |
NHS Golden Jubilee | 173 | 161 | 166 | 889 | 829 | 510 |
NHS Grampian | 5,459 | 6,585 | 6,303 | 6,491 | 6,436 | 3,480 |
NHS Greater Glasgow and Clyde | 30,084 | 28,266 | 27,674 | 25,878 | 25,351 | 12,478 |
NHS Highland | 1,136 | 1,450 | 1,472 | 1,493 | 1,587 | 1,448 |
NHS Lanarkshire | 10,408 | 10,572 | 9,396 | 10,130 | 10,829 | 5,460 |
NHS Lothian | 19,506 | 20,997 | 18,695 | 16,089 | 14,955 | 7,964 |
NHS Orkney | 137 | 239 | 256 | 275 | 335 | 146 |
NHS Shetland | 218 | 285 | 282 | 286 | 271 | 169 |
NHS Tayside | 8,074 | 9,541 | 7,944 | 8,025 | 7,289 | 3,631 |
NHS Western Isles | 345 | 579 | 501 | 504 | 436 | 243 |
Non-NHS Provider | 14 | 12 | 51 | 32 | 9 | 8 |
Not known | 174 | 1 | 3 | 1 | 15 | 19 |
Outside Scotland | 0 | 0 | 0 | 0 | 0 | 0 |
1Calendar year 2026 only includes data up to 30 June 2026.
Table 2 – Total number of non-attendances at a new outpatient appointment for reason ‘could not attend (CNA)’ for all specialties, split by health board of treatment, by calendar year from 2021 to present.
NHS board | Calendar Year |
2021 | 2022 | 2023 | 2024 | 2025 | 20261 |
NHS Scotland | 95,021 | 130,644 | 130,796 | 130,844 | 137,441 | 65,592 |
NHS Ayrshire & Arran | 7,106 | 9,227 | 8,335 | 9,067 | 10,642 | 4,870 |
NHS Borders | 1,274 | 1,795 | 1,703 | 2,204 | 2,282 | 1,211 |
NHS Dumfries & Galloway | 2,631 | 3,250 | 2,708 | 2,581 | 2,909 | 1,357 |
NHS Fife | 5,868 | 7,400 | 7,045 | 7,236 | 8,431 | 3,601 |
NHS Forth Valley | 4,363 | 6,683 | 8,735 | 7,300 | 7,104 | 2,536 |
NHS Golden Jubilee | 279 | 623 | 562 | 1,719 | 2,052 | 1,064 |
NHS Grampian | 7,612 | 11,158 | 10,695 | 11,789 | 12,591 | 7,555 |
NHS Greater Glasgow and Clyde | 26,233 | 38,452 | 41,001 | 39,120 | 40,543 | 18,203 |
NHS Highland | 3,644 | 5,254 | 5,050 | 5,770 | 6,403 | 3,383 |
NHS Lanarkshire | 7,938 | 10,286 | 10,005 | 10,911 | 12,558 | 5,436 |
NHS Lothian | 20,472 | 26,703 | 25,020 | 23,248 | 22,090 | 11,374 |
NHS Orkney | 233 | 337 | 355 | 348 | 439 | 174 |
NHS Shetland | 278 | 448 | 441 | 404 | 356 | 164 |
NHS Tayside | 6,353 | 8,117 | 8,153 | 8,395 | 8,371 | 4,250 |
NHS Western Isles | 613 | 837 | 845 | 684 | 644 | 399 |
Non-NHS Provider | 40 | 73 | 139 | 66 | 11 | 2 |
Not known | 83 | 1 | 4 | 2 | 15 | 13 |
Outside Scotland | 1 | 0 | 0 | 0 | 0 | 0 |
1Calendar year 2026 only includes data up to 30 June 2026.
Table 3 – Total number of non-attendances at a new outpatient appointment for reason ‘cancellation by service’ for all specialties, split by health board of treatment, by calendar year from 2021 to present.
NHS board | Calendar Year |
2021 | 2022 | 2023 | 2024 | 2025 | 20261 |
NHS Scotland | 102,357 | 120,087 | 112,240 | 100,752 | 99,715 | 50,984 |
NHS Ayrshire & Arran | 6,085 | 9,478 | 6,819 | 6,827 | 6,662 | 4,058 |
NHS Borders | 1,271 | 1,727 | 1,502 | 1,636 | 1,645 | 911 |
NHS Dumfries & Galloway | 4,423 | 4,354 | 4,032 | 3,613 | 4,375 | 2,704 |
NHS Fife | 6,066 | 5,944 | 6,301 | 4,748 | 5,593 | 2,196 |
NHS Forth Valley | 4,132 | 6,164 | 6,732 | 7,152 | 6,396 | 2,753 |
NHS Golden Jubilee | 394 | 680 | 1,154 | 1,892 | 1,592 | 707 |
NHS Grampian | 10,581 | 11,637 | 10,985 | 10,728 | 10,648 | 6,038 |
NHS Greater Glasgow and Clyde | 28,421 | 34,074 | 33,594 | 28,058 | 27,369 | 12,280 |
NHS Highland | 4,135 | 4,342 | 3,638 | 4,019 | 4,266 | 2,191 |
NHS Lanarkshire | 8,420 | 10,957 | 9,613 | 8,883 | 9,349 | 4,370 |
NHS Lothian | 19,049 | 19,934 | 17,434 | 13,886 | 12,489 | 7,523 |
NHS Orkney | 399 | 345 | 411 | 384 | 297 | 201 |
NHS Shetland | 351 | 509 | 606 | 524 | 603 | 216 |
NHS Tayside | 8,029 | 8,945 | 8,488 | 7,857 | 7,864 | 4,429 |
NHS Western Isles | 525 | 921 | 892 | 501 | 506 | 329 |
Non-NHS Provider | 13 | 67 | 37 | 39 | 25 | 10 |
Not known | 63 | 9 | 2 | 5 | 36 | 68 |
Outside Scotland | 0 | 0 | 0 | 0 | 0 | 0 |
1Calendar year 2026 only includes data up to 30 June 2026.
Please note that a patient who does not attend an accepted appointment and gives the hospital no prior notice is recorded as a ‘Did Not Attend (DNA)’, while a patient who cancels an appointment in advance is recorded as a ‘Could Not Attend (CNA)’. An appointment cancelled by the hospital is recorded as a 'Cancellation by service'. The number of non-attendances reported are sourced from the detail included in the patient records NHS boards submit to the national waiting times data mart.
For historic trends covering a longer period, the data files included in the Stage of Treatment (SoT) publication include the number of accepted appointments at each quarter-end with non-attendance rates by DNA, CNA, and cancellation by service. The data is presented by NHS board and can be filtered for a particular specialty using the drop-down list at the top of the sheet. The latest data file contains figures up to the quarter ending 30 June 2026. The direct link to this file is included below.
1.New outpatient appointments (‘1.5 Table’):
https://publichealthscotland.scot/media/39304/newop_jul26-data-file-up-to-30-june-2026.xlsx
As outlined by PHS, non-attendance rates are updated following the concluding month of each quarter – i.e. data up to the end of June are published at the end of July. Due to this, calendar year 2026 in the above tables includes data between 1 January and 30 June 2026, as this is the latest available data.
Please note that individual patients are counted more than once if they are waiting to attend more than one appointment, for example, in different specialties, so the official statistics shown here do not reflect the actual number of individuals involved.
Public Health Scotland (PHS) releases statistics covering waits for new outpatient appointments under the 12-week standard, and inpatient and day case admissions covered by the 12-week Treatment Time Guarantee (TTG). The latest statistics are published up to 30th June 2026 and can be found using the following link :
https://publichealthscotland.scot/publications/stage-of-treatment-waiting-times/
- Asked by: Miles Briggs, MSP for Edinburgh and Lothians East, Scottish Conservative and Unionist Party
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Date lodged: Friday, 31 July 2026
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Current Status:
Answer expected on 28 August 2026
To ask the Scottish Government what recent review it has carried out into the provision of sexual health clinics in rural areas.
Answer
Answer expected on 28 August 2026
- Asked by: Willie Rennie, MSP for Fife North East, Scottish Liberal Democrats
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Date lodged: Friday, 31 July 2026
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Current Status:
Answer expected on 28 August 2026
To ask the Scottish Government whether it will provide an update on the availability of fractional exhaled nitric oxide testing for asthma in primary care settings, including the proportion of primary care settings that offer such testing.
Answer
Answer expected on 28 August 2026
- Asked by: Miles Briggs, MSP for Edinburgh and Lothians East, Scottish Conservative and Unionist Party
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Date lodged: Friday, 31 July 2026
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Current Status:
Answer expected on 28 August 2026
To ask the Scottish Government what action it is taking to reduce demand for hip and knee replacements over the next five years through preventative approaches, including what additional and targeted investment is being made in musculoskeletal services, such as physiotherapy, and how it will assess the effectiveness of this.
Answer
Answer expected on 28 August 2026
- Asked by: Willie Rennie, MSP for Fife North East, Scottish Liberal Democrats
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Date lodged: Friday, 31 July 2026
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Current Status:
Answer expected on 28 August 2026
To ask the Scottish Government what discussions it has had with NHS Scotland and NHS boards regarding increasing the availability of fractional exhaled nitric oxide testing for asthma in primary and secondary care settings, and whether additional funding would be required to enable such an increase.
Answer
Answer expected on 28 August 2026
- Asked by: Sanne Dijkstra-Downie, MSP for Edinburgh Northern, Scottish Liberal Democrats
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Date lodged: Friday, 10 July 2026
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Current Status:
Answered by Stephen Gethins on 31 July 2026
To ask the Scottish Government whether the forthcoming Buildings (Heating and Energy Performance) and Heat Networks (Scotland) Bill will include a requirement for public buildings to connect to heat networks where these are available, and what assessment it has made of the potential impact of such a requirement.
Answer
I refer the member to the answer to question S7W-01635 on 31 July 2026. All answers to written Parliamentary Questions are available on the Parliament's website, the search facility for which can be found at https://www.parliament.scot/chamber-and-committees/written-questions-and-answers
- Asked by: Ariane Burgess, MSP for Highlands and Islands, Scottish Green Party
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Date lodged: Friday, 03 July 2026
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Current Status:
Answered by Hannah Mary Goodlad on 31 July 2026
To ask the Scottish Government whether environmental impact assessments are required for large-scale data centre developments proposals to assess heat island effects on the surrounding environment, including on agricultural land and local ecosystems.
Answer
Where planning applications come forward, planning authorities have a responsibility to consider the environmental implications of all proposals on their individual merits.
In cases where a proposal is likely to have a significant environmental effect, these powers are further supplemented by the procedures set out in the Town and Country Planning (Environmental Impact Assessment) (Scotland) Regulations 2017.
- Asked by: Sanne Dijkstra-Downie, MSP for Edinburgh Northern, Scottish Liberal Democrats
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Date lodged: Friday, 10 July 2026
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Current Status:
Answered by Stephen Gethins on 31 July 2026
To ask the Scottish Government when it plans to introduce the revised Buildings (Heating and Energy Performance) and Heat Networks (Scotland) Bill, and what its key provisions will be compared to the version of the Bill that was previously considered.
Answer
We will take forward our Heat in Buildings Bill in this Parliamentary session to support homeowners, landlords and tenants to transition to clean heating in a fair and affordable way.
The Scottish Government's legislative programme, including the timing and detail of this Bill, will be agreed by Ministers and announced to Parliament in due course, and in the usual way. When the Bill is introduced, Impact Assessments for the Bill’s provisions will be published.
- Asked by: Sanne Dijkstra-Downie, MSP for Edinburgh Northern, Scottish Liberal Democrats
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Date lodged: Friday, 10 July 2026
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Current Status:
Answered by Stephen Gethins on 31 July 2026
To ask the Scottish Government what progress has been made towards the introduction of utilities-based statutory undertaker rights for heat network developers, and when it plans to bring forward the necessary legislation.
Answer
Our consultation on proposals for a new installation and maintenance licence to grant heat network organisations statutory rights and powers ran from 13 March to 5 June 2026. We are now analysing responses, and a full report will be published in due course. The consultation paper sets out our intention to include the necessary provisions in the Heat in Buildings Bill later this parliamentary session. The consultation paper can be found at:https://www.gov.scot/publications/installation-maintenance-licence-heat-networks/
- Asked by: Ariane Burgess, MSP for Highlands and Islands, Scottish Green Party
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Date lodged: Friday, 03 July 2026
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Current Status:
Answered by Hannah Mary Goodlad on 31 July 2026
To ask the Scottish Government whether it considers that National Planning Framework 4 provides sufficient guidance to local authorities on the siting of large-scale data centres, including whether applicants are required to justify use of prime agricultural land, green belt land or wetland sites in their proposed developments.
Answer
We recognise that data centres are a rapidly evolving sector. In a response to Gillian MacKay MSP on Thursday 25 June, the First Minister set out that he is giving active consideration on whether the Scottish Government should provide planning guidance to balance the rapid expansion of hyperscale data centres with national energy and climate goals which are vital to our future prosperity.