- Asked by: Christine Grahame, MSP for South of Scotland, Scottish National Party
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Date lodged: Wednesday, 31 January 2007
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Current Status:
Answered by Andy Kerr on 8 February 2007
To ask the Scottish Executive after how many 999 calls for an ambulance it took more than an hour for a crew to attend in each year since 2000, broken down by Scottish Ambulance Service division and also expressed as a proportion of 999 calls for an ambulance over the same period.
Answer
The figures requested are listedin the following table. The Scottish Ambulance Service rolled out a priority baseddispatch system during 2002-04, so the figures from 2000-03 relate to all 999 emergencycalls and the figures from 2003-06 relate to Category A (life-threatening) and CategoryB (serious but not life-threatening) calls. In 2005-06, the ambulance service respondedto all Category A calls in an average of 8.4 minutes.
Number of Responses Over OneHour and Proportion of 999 Calls
Division | 2000-01 | 2001-02 | 2002-03 |
Number | Proportion | Number | Proportion | Number | Proportion |
North East | 6 | 0.03% | 5 | 0.02% | 8 | 0.03% |
North West | 9 | 0.10% | 11 | 0.12% | 11 | 0.11% |
East Central | 14 | 0.02% | 9 | 0.02% | 27 | 0.05% |
West Central | 10 | 0.01% | 62 | 0.06% | 56 | 0.06% |
South East | 9 | 0.02% | 3 | 0.01% | 31 | 0.06% |
South West | 23 | 0.04% | 9 | 0.02% | 15 | 0.03% |
Number of Responses Over OneHour and Proportion of 999 Calls
Division | 2003-04 | 2004-05 | 2005-06 |
Number | Proportion | Number | Proportion | Number | Proportion |
North East | 5 | 0.02% | 3 | 0.01% | 1 | 0.04% |
North West | 13 | 0.13% | 15 | 0.15% | 14 | 0.12% |
East Central | 11 | 0.02% | 13 | 0.02% | 17 | 0.02% |
West Central | 51 | 0.05% | 41 | 0.04% | 96 | 0.09% |
South East | 18 | 0.04% | 9 | 0.02% | 27 | 0.04% |
South West | 33 | 0.06% | 30 | 0.06% | 34 | 0.06% |
Note: Information supplied bythe Scottish Ambulance Service.
- Asked by: Christine Grahame, MSP for South of Scotland, Scottish National Party
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Date lodged: Wednesday, 31 January 2007
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Current Status:
Answered by Andy Kerr on 8 February 2007
To ask the Scottish Executive what proportion of 999 calls for an ambulance where it took more than an hour for a crew to attend subsequently resulted in the patient dying (a) on the way to hospital and (b) within five hours of arrival at hospital in each year since 2000, broken down by Scottish Ambulance Service division.
Answer
This information is not available.
- Asked by: Christine Grahame, MSP for South of Scotland, Scottish National Party
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Date lodged: Wednesday, 31 January 2007
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Current Status:
Answered by Andy Kerr on 8 February 2007
To ask the Scottish Executive how many qualified ambulance personnel there were in each year since 2000, broken down by Scottish Ambulance Service division.
Answer
The whole-time equivalent numberof paramedics and technicians employed in each Scottish Ambulance Service divisionfrom 2000 is listed in this table:
Division | 2000-01 | 2001-02 | 2002-03 | 2003-04 | 2004-05 | 2005-06 |
North East | 184.0 | 185.0 | 185.0 | 216.3 | 215.3 | 216.3 |
North West | 203.4 | 205.8 | 205.8 | 217.8 | 199.1 | 199.1 |
East Central | 311.5 | 321.5 | 321.5 | 348.7 | 350.7 | 372.0 |
West Central | 384.5 | 408.5 | 406.5 | 464.0 | 458.0 | 468.0 |
South East | 284.5 | 288.5 | 288.5 | 310.0 | 310.0 | 317.0 |
South West | 399.0 | 398.0 | 393.0 | 434.0 | 445.0 | 481.0 |
Note: Information supplied bythe Scottish Ambulance Service.
- Asked by: Christine Grahame, MSP for South of Scotland, Scottish National Party
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Date lodged: Wednesday, 31 January 2007
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Current Status:
Answered by Rhona Brankin on 8 February 2007
To ask the Scottish Executive what plans it has to promote full religious equality and an end to institutionalised discrimination.
Answer
Discrimination on the groundsof religion or belief is now unlawful in employment and training and in the provisionof goods, facilities and services. The Executive’s Equality Strategy published in2000 made clear our commitment to promoting equality for all and tackling prejudiceand discrimination. Among other things, we have mechanisms in place to allow forregular dialogue with all Scotland’s faith communities, and as part of the Executive’smainstreaming equality programme, departments must assess the impact of their policiesor proposed policies on faith/religious groups and the results must be published.
- Asked by: Christine Grahame, MSP for South of Scotland, Scottish National Party
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Date lodged: Wednesday, 24 January 2007
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Current Status:
Answered by Andy Kerr on 6 February 2007
To ask the Scottish Executive what the average response time was to formal complaints made to an NHS board by patients or their families in each year since 2000, broken down by NHS board.
Answer
The following table shows themedian time (working days) to deal with complaints broken down by NHS board andfinancial year. Information broken down by calendar year is not available. All available statistical information on complaints madeagainst Hospital and Community Services is published annually and can be found at
http://www.isdscotland.org/isd/4362.html. NHS Board | 2000-01 | 2001-02 | 2002-03 | 2003-04 | 2004-05 | 2005-06 |
Argyll and Clyde | 15 | 19 | 19 | 15 | 28 | 32 |
Ayrshire and Arran | 18 | 18 | 19 | 19 | 16 | 19 |
Borders | 18 | 19 | 20 | 20 | 18 | 13 |
Dumfries and Galloway | 15 | 13 | 18 | 9 | 15 | 20 |
Fife | 19 | 20 | 20 | 24 | 20 | 19 |
Forth Valley | 19 | 22 | 23 | 21 | 20 | 20 |
Grampian | 20 | 18 | 19 | 17 | 20 | 16 |
Greater Glasgow | 22 | 20 | 19 | 19 | 19 | 19 |
Highland | 17 | 16 | 18 | 19 | 18 | 21 |
Lanarkshire | 17 | 19 | 17 | 18 | 17 | 16 |
Lothian | 16 | 15 | 16 | 13 | 14 | 16 |
Orkney | 15 | 22 | 22 | 20 | 14 | 12 |
Shetland | 14 | 17 | 17 | 19 | 18 | 19 |
Tayside | 19 | 24 | 27 | 21 | 17 | 20 |
Western Isles | 34 | 35 | 33 | 27 | 28 | 34 |
Scottish Ambulance Service | 7 | 10 | 14 | 20 | 20 | 20 |
State Hospital, Carstairs | 7 | 11 | 18 | 19 | 20 | 16 |
- Asked by: Christine Grahame, MSP for South of Scotland, Scottish National Party
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Date lodged: Wednesday, 24 January 2007
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Current Status:
Answered by Andy Kerr on 6 February 2007
To ask the Scottish Executive what the ratio of charge nurses to staff nurses was in each year since 2000, also broken down by hospital and category of hospital ward.
Answer
This information is not heldcentrally. However, information on the number of nurses by grade is available inthe Scottish Health Statistics website under workforce statistics
www.isdscotland.org/workforce TableE5.
- Asked by: Christine Grahame, MSP for South of Scotland, Scottish National Party
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Date lodged: Wednesday, 24 January 2007
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Current Status:
Answered by Andy Kerr on 6 February 2007
To ask the Scottish Executive how many patients over the age of 75 and admitted to an acute hospital were recorded as sustaining an injury during their stay in hospital in each year since 2000, broken down by NHS board.
Answer
We would expect allhospitals to record any injury suffered by any patient, but information to thelevel of detail sought is not held centrally.
- Asked by: Christine Grahame, MSP for South of Scotland, Scottish National Party
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Date lodged: Wednesday, 24 January 2007
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Current Status:
Answered by Andy Kerr on 6 February 2007
To ask the Scottish Executive how many complaints made to NHS boards concerning levels of patient care resulted in remedial action being taken by the hospital concerned in each year since 2000.
Answer
I would expect every justifiedcomplaint to an NHS board to be followed by appropriate remedial action. The greatmajority of complaints are, however, resolved locally and detailed information ontheir outcomes is not held centrally. Details of any remedial action required oncomplaints against the NHS upheld by the Scottish Public Services Ombudsman areavailable in her reports, which are laid before Parliament and are publicly availableon
http://www.spso.org.uk/.
- Asked by: Christine Grahame, MSP for South of Scotland, Scottish National Party
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Date lodged: Wednesday, 24 January 2007
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Current Status:
Answered by Andy Kerr on 6 February 2007
To ask the Scottish Executive how many complaints to NHS boards related to inadequate levels of patient care resulted in patients or their families taking legal action against the NHS in each year since 2000, broken down by NHS board.
Answer
Full information to thelevel of detail sought is not held centrally. The following table givesinformation on the numbers of new cases where legal action alleging clinicalnegligence has been taken over the whole of Scotland. A breakdown by NHS boardwould not be appropriate, since in the case of smaller boards it might enableindividual cases to be identified.
Year | Number of Complaints |
2000 | 477 |
2001 | 465 |
2002 | 507 |
2003 | 460 |
2004 | 454 |
2005 | 400 |
2006 | 465 |
- Asked by: Christine Grahame, MSP for South of Scotland, Scottish National Party
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Date lodged: Wednesday, 24 January 2007
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Current Status:
Answered by Andy Kerr on 6 February 2007
To ask the Scottish Executive how much compensation was paid to patients or their families as a result of inadequate levels of NHS patient care in each year since 2000, broken down by NHS board.
Answer
The following table givesdetails of claims paid by NHSScotland, by financial year. It is not howeverpossible to distinguish between payments for clinical and non-clinical claims.Non-clinical claims against the NHS include claims under, for example,employer’s liability, industrial injury, employment law and third partyliability.
NHS Board | 2001-02 (£) | 2002-03 (£) | 2003-04 (£) | 2004-05 (£) | 2005-06 (£) |
Argyll and Clyde | 265,519 | 2,558,831 | 270,041 | 1,219,640 | 1,019,142 |
Ayrshire and Arran | 828,865 | 671,398 | 230,560 | 234,702 | 152,750 |
Borders | 5,000 | 20,111 | 13,650 | 157,580 | 85,500 |
Dumfries and Galloway | 701,116 | 362,018 | 219,096 | 65,927 | 198,171 |
Fife | 51,693 | 125,346 | 492,449 | 320,806 | 106,000 |
Forth Valley | 292,525 | 112,954 | 2,518,400 | 553,359 | 288,023 |
Grampian | 175,375 | 77,250 | 199,313 | 912,877 | 413,810 |
Greater Glasgow | 2,894,856 | 2,078,799 | 1,419,508 | 1,441,834 | 2,737,011 |
Highland | 220,276 | 197,581 | 1,324,739 | 159,490 | 1,798,121 |
Lanarkshire | 51,480 | 406,282 | 569,846 | 275,250 | 197,500 |
Lothian | 815,557 | 1,933,644 | 879,506 | 437,323 | 182,931 |
Orkney | 5,500 | 0 | 0 | 29,120 | 6,332 |
Shetland | 7,700 | 78,345 | 10,200 | 2,000 | 0 |
Tayside | 138,353 | 98,150 | 105,163 | 2,460,004 | 603,380 |
Western Isles | 5,500 | 0 | 0 | 1,500 | 0 |
State Hospitals | 0 | 0 | 0 | 0 | 0 |
Common Services Agency | 0 | 0 | 55,000 | 49,000 | 40,000 |
Scottish Ambulance Service | 3,000 | 0 | 0 | 0 | 0 |
Totals | 6,462,315 | 8,720,709 | 8,307,471 | 8,320,412 | 7,810,671 |