Chamber and committees

The Scottish Government actively supports health boards across Scotland to plan locally for service need and service delivery.

From September 2006 to March 2023 we have increased the Consultant Radiologist workforce from 223.5 whole time equivalent (WTE) posts to 358.9 WTE – a 60.6% increase.

In March 2022, we published the National Health and Social Care Workforce Strategy, which sets out a long-term vision for achieving a sustainable health and social care workforce. In that Strategy we committed to developing and publishing workforce projections to support long-term planning both for service delivery and service reform.

As at 29th June 2023, the number of premises in the Na h-Eileanan an Iar constituency scheduled for connection through the Reaching 100% (R100) North contract is 2,206. The contract build for these premises is scheduled to begin in 2025, with live connections planned to be available through 2026, 2027 and 2028. Connections are delivered in line with plans submitted by BT plc as the successful bidder for the R100 North contract. The build is structured in phases that have been designed to maximise efficiency in order to deliver the greatest possible outcome for our investment.

A further 1,975 premises in the Na h-Eileanan an Iar constituency are eligible for a connection through the R100 Scottish Broadband Voucher Scheme (R100 SBVS), offering up to £5,000 to secure a superfast broadband connection. This is a demand-led scheme and it is therefore a decision for residents and businesses whether or not they choose to secure a connection in this manner.

The R100 programme builds on the success of the Digital Scotland Superfast Broadband (DSSB) programme which made a significant contribution to broadband coverage in the Na h-Eileanan an Iar constituency, delivering five subsea cables and over 15,000 fibre broadband connections in the area. In April 2015, just before DSSB build began in the region, superfast coverage was just 1.3%. By the end of that year, it was already up to 25.4%, and now stands at 80.5% as a direct result of Scottish Government intervention.

The Scottish Government remains committed to improving the quality of life and wellbeing of people with chronic pain. Involving people with lived experience remains a priority to help inform the improvement work we have set out in our Framework for pain management service delivery - implementation plan .

Our plan was developed with extensive engagement with people with chronic pain. The Scottish Government conducted a public consultation where four-fifths of respondents were individuals living with chronic pain. All of their views have informed the actions set out in the plan.

In summer 2022, we commissioned the Lines Between to establish a Pain Management Panel. The panel included a diverse cross-section of people with chronic pain across Scotland. The findings from this report, published in July 2022 , have helped inform the implementation of the plan.

We are continuing to engage with a range of diverse voices of those living with chronic pain across Scotland as we develop and deliver the plan. Officials attended the most recent Cross Party Group for Chronic Pain to request feedback and further engagement sessions with the group are planned. We have also invited our stakeholders, including people with lived experience, to a series of drop in sessions to give their input as we update our Implementation Plan.

We continue to invest heavily in our future consultant workforce and have been increasing the number of available training places in Radiology in line with recommendations made by the Scottish Shape of Training Transition Group (SSoTTG).

In 2018 we committed to increasing the Clinical Radiology training establishment by 10 places per year over a five year period. That commitment was met in full last year, bringing the total number of extra places created in this specialty since 2014 to 68, with 10 additional Clinical Interventional Radiology training places also being created over the same period.

The SSoTTG is actively considering the need for further uplifts as part of its annual review of medical training establishments and will be making recommendations later this year for expansion taking place in 2024.

Of the 800 additional nurses, midwives and allied health professional recruited from overseas, as announced on 8 June 2023, 357 have started in their post with the remaining due to arrive in the coming weeks.

There are no immediate plans to update our current educational resources into the Scots language. Our language policy is under review and once approved by the SPCB, it will determine what languages we offer resources in for the future.

Our current policy position is: “The SPCB publishes information in different languages to facilitate the engagement of people who live in Scotland with their Parliament. Languages selected for translation are reviewed on a regular basis and are updated to reflect population trends and perceived need.”

As part of our review, we have engaged with, and continue to engage with, stakeholders and monitor educational and linguistic trends. There are currently some resources in Scots and to date, these have met the level of demand we have from schools and MSPs.

I will update the Member as our review progresses and when it is approved. In the meantime, our Education Services team are happy to work with the Member and schools to see which resources that would be of use in Scots and to provide these within the school year that starts in August.

Social Security Scotland listens to feedback from clients and continually evaluates call handling processes and systems.

The agency has made changes to the way in which they handle calls, including better real-time monitoring of call volumes to enable more efficient queue management and a simplified options menu that makes it easier for clients to connect with the correct agent to support or deal with their enquiry more quickly.

Social Security Scotland is committed to ensuring that the experience of applying for the benefits it administers is accessible and inclusive to support people who experience digital exclusion. In designing the social security system, Scottish Government worked closely with stakeholders, support groups and clients to ensure that the service we create works for the people who will use it, regardless of their geographical location, background or experience of the welfare system.

By design, all Social Security Scotland benefits are accessible through a variety of channels. In addition to the digital options on offer, clients can make contact by telephone or in writing to get support or information on Social Security Scotland benefits. Claims can be made on clerical forms and are available in braille and a variety of languages other than English on request, as are our information leaflets.

Specially trained Client Support Advisers based in each of the 32 Local Authority areas across Scotland, provide a local, accessible service to that area. Advisers can provide clients with face-to-face support to claim Social Security Scotland benefits, gather and provide supporting information, report change of circumstances or provide general benefit advice. Appointments can be arranged for clients in their home, in local outreach venues, or by video or telephone, ensuring that the service is as accessible as possible, at a time and place that meets clients' individual needs, especially for those that are digitally excluded.

The funding formula for the Local Government Settlements for local authorities in the Highlands and Islands recognises their need in relation to transport and includes allocations for this. It is, however, for individual local authorities to decide how to allocate the total financial resources available to them.

We do recognise the challenge for local authorities that have responsibility for ferries and have provided more than £136m over the last 5 years to support the running of these services. Orkney and Shetland Ferry Replacement Task Forces are in progress to look at processes for ferry replacement and potential solutions.

The most recent Scottish Fiscal Commission forecast, published on 25 May 2023, shows Social Security expenditure of £4.2 billion in 2022-23, and forecast to be £5.3 billion in 2023-24. The SFC highlight that the OBR have forecast the Block Grant Adjustment for Social Security to be £4.4 billion in 2023-24, with the Scottish Government investing £756 million above the level of funding received through the Block Grant Adjustment, which includes funding for new payments only available in Scotland.

The Scottish Fiscal Commission’s May 2023 publication can be found at: https://www.fiscalcommission.scot/download/2023/06/Scotland_s-Economic-and-Fiscal-Forecasts-May-2023-full-report-revised-June-2023.pdf .