We are in active discussions with PHS regarding the feasibility of a national data collection however, our absolute focus is on addressing the cause of the conditions which lead to care in non-standard areas.

That is why through our NHS Scotland Operational Improvement Plan we are investing £200 million to address high hospital occupancy and improve patient flow.

Key to this work is addressing the capacity challenges which lead to care in nonstandard areas by: increasing focus on discharge planning to ensure that patients leave hospital as soon as they are medically fit; strengthening Same Day Emergency Care services to avoid unnecessary hospital admissions where appropriate; and increasing acute capacity by expanding Hospital at Home services to 2,000 beds by the end of 2026.

We accept that caring for patients in non-standard patient areas is sub-optimal and we are clear that no patient should be treated in a space not fit for clinical care.

We recognise the need to improve the acute care experience for patients and work has been underway over the course of 2025 to develop enhanced frailty services through the Healthcare Improvement Scotland - Frailty at the Front door standard. As a result, all NHS Health Boards have a frailty service which includes Multi-Disciplinary teams which support our front doors.

The Hospital and Community Services for Older People Living with Frailty in Scotland HIS report shows that Scotland has made significant progress in ensuring older and vulnerable patients receive timely, specialised care from the moment they arrive.

We have a clear plan to reduce delayed discharge and are investing more than £200 million to tackle waiting list backlogs, improve capacity and remove blockages that are keeping some patients in hospital longer than they need to be. Improving patient flow is a top priority and a key commitment that we’ve successfully delivered across all NHS boards is our frailty service which provides specialist, multidisciplinary assessment and care for older patients to accelerate early discharge, reduce delays, and shorten hospital stays. We are seeing reductions in delayed discharge in some Health and Social Partnerships in recent months and are working closely with all health boards and local authorities to drive forward improvements. We are confident that we can build on this learning, to deliver better outcomes for patients so that they are cared for in the right setting and hospital beds are there for those who need them.

We also continue to grow our capacity through the expansion of Hospital at Home services. By providing care in this way we’re enabling more people to receive treatment in the comfort of their own home rather than on an acute ward, relieving pressure on frontline services in traditional hospital settings.

H@H services prevented almost 16,000 people spending time in hospital during April 2024 to March 2025, a 10% increase compared to the same period last year, relieving pressure from A&E and the Scottish Ambulance Service.

The Scottish Government received Commissioner’s Decision 279/2025 on 27 November and has 42 days from the date of the Decision to consider its position. As this process is still ongoing we are unable to provide the information you have requested at this time.

As this is an operational matter for Scottish Enterprise, I have asked its Chief Executive, Adrian Gillespie to respond to you directly.

As this is an operational matter for Scottish Enterprise, I have asked its Chief Executive, Adrian Gillespie to respond to you directly.

As this is an operational matter for Scottish Enterprise, I have asked its Chief Executive, Adrian Gillespie to respond to you directly.

As this is an operational matter for Scottish Enterprise, I have asked its Chief Executive, Adrian Gillespie to respond to you directly.

The current booking system was released under the previous contract with CalMac to operate the Clyde and Hebrides Ferry Services. Under that contract CalMac were required to provide farebox revenue as a whole for routes across the network. The Scottish Government does not hold information on uncollected revenue, and there was no contractual requirement for them to provide this information to Ministers.

The Directorate recognises the importance of providing clarity on the app's planned launch date. At present a specific launch date in 2026 has not yet been confirmed.

Final timelines depend on ongoing development, testing and regulatory requirements to ensure the app meets all required standards.

The Directorate will provide a confirmed timeline once the current development and testing phase is completed.