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Chamber and committees

Official Report: search what was said in Parliament

The Official Report is a written record of public meetings of the Parliament and committees.  

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Dates of parliamentary sessions
  1. Session 1: 12 May 1999 to 31 March 2003
  2. Session 2: 7 May 2003 to 2 April 2007
  3. Session 3: 9 May 2007 to 22 March 2011
  4. Session 4: 11 May 2011 to 23 March 2016
  5. Session 5: 12 May 2016 to 4 May 2021
  6. Session 6: 13 May 2021 to 8 April 2026
  7. Current session: 14 May 2026 to 13 November 2026
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Displaying 43 contributions

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Social Justice, Housing and Local Government Committee [Draft]

Child Poverty

Meeting date: 28 October 2026

Morven-May MacCallum

Thank you very much. Your feedback has been really invaluable, because I am hearing from you that the impact of the lack of childcare is monumental. It sounds like people have to give up hours that they would otherwise work or give up jobs or college places entirely. It is certainly the case in the Highlands that people are moving away from their communities because they cannot get the childcare that they need, so it was fantastic to get that feedback.

This is a slight deviation but, because you touched on the issue, I am curious to know your views on reform. The Joseph Rowntree Foundation commented:

“We think the Committee should hold the SG to account on how these proposed reforms will improve local services”.

In your view, what tests should we apply and what do you want to see from the Government before those proposals go ahead?

11:00

Social Justice, Housing and Local Government Committee [Draft]

Social Security

Meeting date: 30 September 2026

Morven-May MacCallum

That is very helpful.

Social Justice, Housing and Local Government Committee [Draft]

Social Security

Meeting date: 30 September 2026

Morven-May MacCallum

On Monday, I had the pleasure of meeting staff at Shetland Islands Citizens Advice Bureau, and I was astonished by their passion for the work that they do—it was phenomenal. They highlighted the fact that there is no advisers line into Social Security Scotland and no way to escalate an individual case that has gone wrong. They pointed out that the DWP has a line that is run generally by email and picked up by regional managers and that it has quite a quick response time. What difference would an escalation route make?

Social Justice, Housing and Local Government Committee [Draft]

Social Security

Meeting date: 30 September 2026

Morven-May MacCallum

I am glad that you brought up the pilot, because that was going to be part of my next question. In Shetland, they had not heard anything about it, so they were a bit unsure about what was going on. Has Social Security Scotland given a timescale for when it might be implemented? You said that you are encouraging it to move at speed, but has it intimated a timescale?

Social Justice, Housing and Local Government Committee [Draft]

Social Security

Meeting date: 30 September 2026

Morven-May MacCallum

It was also highlighted to me that section 8 of the Social Security (Amendment) (Scotland) Act 2025, which would allow appeals to lapse, has not been commenced. I am curious to know whether any of you have had contact with the Government about the timescale for that, or have been asked to feed into the commencement regulations.

09:45

Social Justice, Housing and Local Government Committee [Draft]

Social Security

Meeting date: 30 September 2026

Morven-May MacCallum

There are more than 10,000 appeals outstanding. What proportion of those appeals do you feel would be resolved if lapsing were available?

Social Justice, Housing and Local Government Committee [Draft]

Social Security

Meeting date: 30 September 2026

Morven-May MacCallum

I want to come in on what you have said, Ms Jackson, on the commercialisation of advice, because I am quite concerned about that and I know that the Shetland bureau, with which I spoke, was quite concerned about it as well. Could you give us a bit of an overview as to how those companies operate? What detriment are they potentially causing, and what is the scale of the issue?

Social Justice, Housing and Local Government Committee [Draft]

Pre-budget Scrutiny 2027-28

Meeting date: 23 September 2026

Morven-May MacCallum

That is interesting—thank you. Just tapping into your answers a wee bit, beyond the NHS, which services have the greatest bearing on people’s need for disability benefits? For example, is it social care, housing adaptations, transport or employment support?

Social Justice, Housing and Local Government Committee [Draft]

Pre-budget Scrutiny 2027-28

Meeting date: 23 September 2026

Morven-May MacCallum

Thank you. That is incredibly helpful.

Social Justice, Housing and Local Government Committee [Draft]

Pre-budget Scrutiny 2027-28

Meeting date: 23 September 2026

Morven-May MacCallum

My next question is possibly directed more to Ms Harris. There were a wide range of recommendations in your review. Considering the cost implications of implementing them all, will you outline which you think would make the greatest difference for people with fluctuating health conditions?

11:45