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Chamber and committees

Official Report: search what was said in Parliament

The Official Report is a written record of public meetings of the Parliament and committees.  

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Dates of parliamentary sessions
  1. Session 1: 12 May 1999 to 31 March 2003
  2. Session 2: 7 May 2003 to 2 April 2007
  3. Session 3: 9 May 2007 to 22 March 2011
  4. Session 4: 11 May 2011 to 23 March 2016
  5. Session 5: 12 May 2016 to 4 May 2021
  6. Current session: 13 May 2021 to 6 January 2026
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Displaying 1929 contributions

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Meeting of the Parliament

Child Poverty

Meeting date: 11 June 2024

Paul O'Kane

Will the member take an intervention?

Social Justice and Social Security Committee

Subordinate Legislation

Meeting date: 6 June 2024

Paul O'Kane

I hear what the cabinet secretary says about the framework document and more detail. The charter is a foundational document, and we would not want to see a sense that improving those times is not foundational to Social Security Scotland, but I caution that we have to be aware that it could be read like that. It would therefore be useful if the cabinet secretary said what detail will go into the charter measurement framework about waiting times, call times and those sorts of issues.

Social Justice and Social Security Committee

Subordinate Legislation

Meeting date: 6 June 2024

Paul O'Kane

Good morning. The cabinet secretary knows, because we have had many exchanges on it, that I have been particularly interested in the lengthy processing times. Mr Wallace will be aware of that as well.

Generally, we have heard calls for target processing times to be set to give clients an expectation of when their claims will be processed. There might be a view that we are watering down our commitment in that space in the wording of the charter, given that we are changing the language around handling applications from

“as quickly as we can”.

I appreciate what the cabinet secretary will probably say about lived experience—that that phrase felt vague and perhaps could have had more detail behind it—but I am keen to get her sense of whether we are moving in the opposite direction in respect of clients having clearer timescales. What does she feel the impact will be of removing the commitment to handle applications

“as quickly as we can”?

Social Justice and Social Security Committee

Office of the Scottish Charity Regulator

Meeting date: 6 June 2024

Paul O'Kane

I noticed that there was a goal in the report to review and refresh memorandums of understanding and partnership agreements but that that was not met due to reprioritisation. Can you explain to the committee what was prioritised over that and provide some examples of things that were not met?

Social Justice and Social Security Committee

Subordinate Legislation

Meeting date: 6 June 2024

Paul O'Kane

That is why that scrutiny is important, as people will want to ensure that those processing times are improving. I do not know whether Mr Wallace wants to add anything from the agency’s point of view.

Social Justice and Social Security Committee

Subordinate Legislation

Meeting date: 6 June 2024

Paul O'Kane

Sure. I am happy just to hear from Mr Wallace.

Social Justice and Social Security Committee

Office of the Scottish Charity Regulator

Meeting date: 6 June 2024

Paul O'Kane

It was remiss of me at the start of this contribution not to declare for the record my interest as an OSCR-registered charity trustee until 2023.

On the point about people rating the website as helpful, is that about searching the register or trying to access information? Do we have that level of detail?

Social Justice and Social Security Committee

Office of the Scottish Charity Regulator

Meeting date: 6 June 2024

Paul O'Kane

Where measures are not being met—for example, the target for dealing with concerns cases is not being achieved—is there a resourcing issue? Does OSCR require further resource to drive some of that work forward, or is it more about the existing resource?

Social Justice and Social Security Committee

Office of the Scottish Charity Regulator

Meeting date: 6 June 2024

Paul O'Kane

Good morning to our panel. A number of these issues were touched on in opening comments, but we are particularly interested in a couple of areas in relation to performance.

In the performance report for 2023-2024, we had noted some data not being available for certain key performance indicators, most notably the number of website visitors and the helpfulness rating. I know that we have started to touch on some of the investments that are being made, but what progress would OSCR hope to make in respect of that more widely?

Meeting of the Parliament

Bankruptcy and Diligence (Scotland) Bill: Stage 3

Meeting date: 6 June 2024

Paul O'Kane

Thank you, Deputy Presiding Officer. I do not have too much more to add. Daniel Johnson has made eloquent arguments on all the amendments and, in particular, on my amendment 15.

Through amendment 15, I seek to ensure that the consensus on a mental health moratorium is stated in the bill and in law, compelling ministers to lay regulations before the Parliament for consideration. As we spoke to stakeholders during the progress of the bill, and at stage 2, it was clear that there is a need for the moratorium and a desire to move forward with it as quickly as possible.

Daniel Johnson made a number of important points to the minister about the nature of framework bills. The challenge is often in being able to properly scrutinise them and their detail. The point that he made about the committee’s scrutiny of the draft regulations being done in a tight window was well made. It is clear that, with this framework bill, we want to be able to compel the Government but also to give it the opportunity to introduce further regulations to enhance the bill and move it forward. I note, as Daniel Johnson did, the work that the minister has done through his amendments to bring it forward.