The Official Report is a written record of public meetings of the Parliament and committees.
All Official Reports of meetings in the Debating Chamber of the Scottish Parliament.
All Official Reports of public meetings of committees.
Displaying 3402 contributions
Economy and Fair Work Committee
Meeting date: 12 November 2025
Stephen Kerr
I am still trying to get my head around the issue of changing the culture. We got on to the public sector very quickly; I am particularly aware of the challenges that we have with public sector leadership culture.
Economy and Fair Work Committee
Meeting date: 12 November 2025
Stephen Kerr
I am being smiled at by the deputy convener, so I will stop there. [Laughter.] However, it is clear that there are lots of other issues that emerge from what you are saying.
Economy and Fair Work Committee
Meeting date: 12 November 2025
Stephen Kerr
I think that “solutionise” must be a lovely Microsoft word. I have not come across it.
Economy and Fair Work Committee
Meeting date: 12 November 2025
Stephen Kerr
You are talking about calculating cost savings on the basis of budgets, but massive opportunity cost savings could be made by, for example, optimising the productivity of the health service.
Economy and Fair Work Committee
Meeting date: 12 November 2025
Stephen Kerr
That is in commercial terms, though—I am asking about where it is used in the public sector. The commercial world has a completely different mindset about resource management and return on investment. In my experience, that does not prevail in the public sector too much, but it might in pockets.
Where have you seen that approach being adopted wholesale in the public sector? There will be lessons to be learned from it that we could bring to Scotland.
Economy and Fair Work Committee
Meeting date: 12 November 2025
Stephen Kerr
Okay. Heather, with your experience, do you know of a similar situation?
Economy and Fair Work Committee
Meeting date: 12 November 2025
Stephen Kerr
What about the point that Steven Grier made about leadership? He said that he would go first to leadership. You are rightly focusing on something that you have done that has borne fruit in terms of upskilling but, if there is a leadership blockage here, and if there is a cultural reservation about making positive decisions about the adoption of technology, reprocessing and re-engineering the way that we work, we will not get the productivity gains that we are looking for.
Economy and Fair Work Committee
Meeting date: 12 November 2025
Stephen Kerr
Microsoft is still deep in your heart. I want to tempt you to be a bit more solutionising in the way you approach this, because I certainly think that we as a parliamentary committee would be interested in specific actions that we could take in the public sector to jump-start a change in that culture. So please feel free—solutionise away.
Economy and Fair Work Committee
Meeting date: 12 November 2025
Stephen Kerr
Through your business experience, where have you seen that being used outside Scotland?
Constitution, Europe, External Affairs and Culture Committee
Meeting date: 6 November 2025
Stephen Kerr
So if Sir Mark asked you, in support of his office, to appoint a truly independent investigator to come up with recommendations for him and the other members of the board to enact, you would be sympathetic.