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Taxis (Use by Disabled People) (PE568)
Some old friends of mine, Alan Rees, Douglas Gilroy and Muriel Williams from the Scottish Accessible Transport Alliance, will present PE568. Given that 2003 is the European year of people with disabilities, it is topical that the committee should receive this petition and members are particularly pleased to welcome the petitioners to Parliament this morning.
Good morning. Muriel Williams is the vice-chairperson of the Scottish Accessible Transport Alliance and Alan Rees is its secretary. I thank the committee for agreeing to hear our petition. We look forward with anticipation to a successful outcome.
As members can see, our petition is based on a survey of the provision of taxis that are accessible to people with disabilities in Scotland. I do not know whether members received a copy of the survey, which was undertaken because of the knowledge gap in Scotland. There are 8,000 licensed taxis in Scotland and only a small percentage of them—approximately a third—are accessible to the disabled.
As Alan Rees said, although buses are becoming more accessible for people such as me, most of the infrastructure is not there. We can have accessible buses if we like, but if I cannot get from the house to the bus stop, the accessible bus is not much good to me. I have to rely on other forms of transport and taxis are a mainstay.
I live in West Dunbartonshire, which comprised two district councils under regionalisation but is now one licensing authority. Prior to the unification, Clydebank District Council adopted a policy of having wheelchair-accessible taxis, so they now exist in Clydebank. However, in the Dumbarton, Balloch and Alexandria area, which includes one of Scotland's major tourist areas—Loch Lomond and the first national park—after six or seven years of campaigning we have succeeded only in getting two wheelchair-accessible taxis. That happened in the past two months.
Do you know whether any financial incentive is given to a taxi owner to have his taxi adapted for wheelchair use?
I am not aware of any such incentive. The taxi trade has to bear the cost of purchasing new taxis. Second-hand black cabs are now available, which are not as expensive to purchase as the new ones. The taxi trade has a problem with the cost of purchasing and adapting vehicles to make them accessible. The Parliament might like to consider whether there is any way in which the taxi trade could be assisted to purchase or adapt vehicles to make them more accessible.
Do you envisage a clear grant for any licensed taxi in any part of Scotland to do that? Do you think that that would work, if funding were available?
Yes. The taxicard would be of assistance where it does not exist currently, because it offers the taxi trade more trade. Having more people use taxis and being offered an incentive would encourage the taxi trade to make more accessible vehicles available.
This is an excellent petition on a first-rate subject. Are you talking about private-hire vehicles as well as black hackney cabs?
We are talking mainly about black cabs.
Our proposal applies to licensed taxis. There are appropriate saloon vehicles. For example, one type of Mercedes-Benz vehicle can take two wheelchairs—it is a large limousine-style car, but it is a Mercedes. Normally, they are five or six-seater vehicles, but they have the capacity to take two wheelchairs.
So you wish to include private-hire vehicles as well as black hackney cabs in your campaign.
Yes. Particularly in rural areas and for longer distances, many people prefer saloon cars, so we must consider private-hire vehicles.
At present, the issue is left up to local authorities. We must be careful that the Parliament does not usurp local authority powers and centralise everything, albeit that in recent times there has been an example of that in respect of free transport. I guess that in Dumfries and Galloway the bulk of cars that are used in the taxi service are private-hire ones.
They are saloon cars.
Have any of them been adapted for wheelchairs?
I will have to check with the survey, but some have been adapted. Dumfries and Galloway also has a limited accessible bus service. According to my survey—it was carried out in 2001, so the situation might have changed—there is one adapted car in Dumfries and Galloway.
Dumfries and Galloway is a huge region, but there is only one adapted private-hire car. If we were to concentrate on private-hire cars, we might do the owners a disservice by introducing a mandatory requirement for them to provide wheelchair access.
It would not necessarily benefit disabled people if all cars were converted to the same standard as the TX1 black cabs, because many disabled people find it difficult to access those cabs and would prefer to use a private-hire car. That is a double-edged sword.
That is why we have requested that 50 per cent of the vehicles, not all of them, should be wheelchair accessible. Our proposal would benefit not only people in wheelchairs. For example, I am blind and my wife, who is in one of the seats behind me, is also blind. Normally, if someone goes into a saloon vehicle with a guide dog, they move the front passenger seat back and put the dog underneath the dashboard. It is extremely difficult to take another dog in the car, for example by getting it in the back. Our proposal would be of benefit in instances that do not involve wheelchairs. If the Mercedes vehicle that I mentioned is big enough to hold two wheelchairs, it can hold two guide dogs or other assistance dogs.
I appreciate that point. However, I wanted initially to clarify the situation in relation to wheelchairs. If you try to insist on any ratio in private-hire cars, you could well give rise to the disservice that I mentioned. As for adaptations to saloon cars, we should bear in mind the fact that the private-hire trade tends to use a range of cars. Are you suggesting that, to achieve the level of adaptation that you want, there should be fixed sizes for private-hire cars?
You are asking questions that we find it difficult to answer and to which even the Government does not know the answers. That is why the regulations on taxis under the Disability Discrimination Act 1995 have been held up. No one has been able to crack such big problems. How do we give a varied market advice on adapting private-hire vehicles or cabs? Indeed, the Government itself has been wrestling with the problem of how to advise on accessibility.
I can confirm that I have a copy of the circular and have read it. It is a very helpful report and, as we approach the EU year of people with disabilities, I am sure that members will want to see what they can do to assist matters.
I want to clarify one point. I take it that you are not asking for whole taxi and private-hire fleets to be adapted. I happen to know that Stirlingshire is a very good area in that respect and I would like to find out whether the sort of case that I am about to describe is fairly common in your experience. An elderly person who is taken every week to a place that is only a couple of miles away but is not on a bus route will not need to have a whole car adapted, but they might not know someone with a car to take them. In that case, the cab driver—the human being who drives the car—is terribly important for helping that person into the car and giving them a shoulder to lean on. They cannot get such a service from a bus driver, who is a one-man operation. Is that the kind of category of person you are thinking of, not just people in wheelchairs?
Yes.
We are trying to be inclusive. Unfortunately, just as you cannot standardise vehicles, you cannot standardise disabilities. As a result, we have to find a way of incorporating all those aspects.
One of the problems is the lack of standardisation. People who do not have difficulties are pretty sure that they can get into whatever taxi arrives. However, people with particular problems who phone for a taxi are not sure whether they will be able to access it. As a result, they need specialist lists to tell them whether taxis have the adaptations that they require. However, now that there is a mixed fleet, the issue of access has caused added problems. People need to know that particular firms can supply the vehicles that they need, which makes ordering a taxi even more difficult. The area is very complex and we are asking the Parliament to help us to find a way through it.
This is an area where the Scottish Parliament and local authorities throughout the land could specify exactly what they want companies to provide when they issue contracts and tenders for business. For example, the Parliament has a contract with a company that provides us with taxi services. Perhaps the Parliament could look at the standards and specifications of the taxis that come. That could be done not just by us but right across local government. We can use many ways other than just straightforward legislation to achieve our end of helping people with disabilities.
I have a question arising from the evidence. Reference was made to the fact that the Disability Discrimination Act 1995 did not apply to taxis in 2002. Where is that stated?
The Disability Discrimination Act 1995 allows the Government to make regulations that specify minimum standards on a whole range of vehicles, including buses and coaches. However, the Government has not issued regulations on taxis. Many local authorities are loth to issue regulations on taxi adaptations and design because they are waiting for the Government to lay regulations. The problem is that the Government has not been able to do that. We are somewhat in limbo because the Government has issued guidance, but not regulations.
The letter to which Alan Rees referred, which was issued by the Department for Transport in London on 3 September, certainly implies, if it does not actually state, that the licensing authorities now have sufficient information and detail on which to proceed.
I sense that members are beginning to run out of questions. I thank the witnesses for answering our questions this morning and for bringing a petition to the Parliament that raises many general issues. I know that committee members will be keen to see how they can promote the issues in a way that is helpful and constructive for disabled people throughout Scotland. The witnesses are welcome to stay and listen while members consider what to do with the petition.
Can we also write to the Convention of Scottish Local Authorities?
What would you like to ask COSLA?
The same kind of questions. COSLA is meant to represent local authorities. The evidence showed that many people visit the national park—I believe that 75,000 people a year go to Loch Lomond. I suppose that not all those people are from Glasgow; they must come from many parts of Scotland. There is now a new authority—the national park authority. Perhaps we could draw that authority's attention to the problems of people who need to get a wheelchair into a taxi. It may have a view on how to deal with the huge number of visitors that there will be in that part of Scotland. I know that VisitScotland offers all kinds of help to disabled people who seek its advice on holidays. I wonder whether VisitScotland could be told that we see the issue as a serious problem.
Certainly. Those suggestions seem to be getting the agreement of other members, as I see that they are nodding their heads.
Could we also ask the Executive whether local enterprise companies could give taxi owners grants or assistance to upgrade their taxis? They could do that as part of their business development programme.
There is a danger in waiting for the Department for Transport to do something, as that could give the Executive a good excuse to sit on its hands for a few years. Possibly the most important request that we make is to ask whether the Executive plans to develop a standard concessionary scheme for disabled people involving taxis across all local authority areas. We should press the Executive hard on that point now because there is no reason why the scheme should not be standardised, even if there is currently a problem in respect of adaptations. People are not getting the service in some parts of Scotland.
We can certainly formulate that into the words that we use in the point in the recommended actions about the rationale behind the Executive's decision not to write to local authorities in Scotland on similar terms to those used by the Department for Transport to suggest that local authorities review the types of vehicles that can operate in advance of any national regulations. We can embrace your point in that question.
It is easy to be sympathetic to the petition, but I think that the cost implications of the proposal would be pretty high, particularly for local authorities, many of which are under considerable stress. In asking the Scottish Executive to make suggestions to local authorities, I feel that any such suggestions would have to be followed up with some form of cash support. The Executive would also have to deal with the different requirements of rural communities and urban communities. I am cautious about the situation in Dumfries and Galloway. It was suggested that that is an area where a good service is being provided. If we were to become too prescriptive and demand that 50 per cent of taxis are accessible for wheelchair users, that might even end up causing more problems for the disabled.
I might have been inclined to agree with Phil Gallie in the past, until I became the spokesperson for roads and transportation on Fife Council. The detailed work that I did highlighted the issues for me. I will give the example of the bus route between Anstruther and Dundee. That was subsidised by the local authority to the tune of £28,000 and the bus was fairly empty most of the time. We have to examine all the subsidies that we give to public transport throughout Scotland and consider whether we can spend the money differently so that transport is more effective and inclusive. That is not always about asking for more money; it is about considering how we might spend money differently. I am sympathetic to your point.
I would go along with that in the context of an overall review of what is happening in this field, but that is slightly different from what we were being asked originally.
In Moray, where I live, some taxis—but not many—have wheelchair access. I believe that those taxi companies arranged that themselves. However, Moray Council regulates the fares that licensed taxis can charge. Could there be a recommendation that local authorities should be able to authorise an additional fare for wheelchair access?
That is the sort of issue that we could explore before we return to the petition at a future meeting. However, I am sure that there is a consensus in the committee that the petition should be given a fair wind and that everything that can be done should be done. Once again, I ask members who have not signed my motion on the European year of people with disabilities to do so. I passionately support the view of disabled people that society does not do enough to include them in everything.
We must all sign your motion. Perhaps we should also write to representatives of the hackney cab and private-hire cab companies in Scotland. People with disabilities are good customers for them, especially as they often use taxis during the day, which can be one of the slacker periods for the trade. Those companies might therefore be helpful.
That is a good suggestion.
Are your guide dogs here today?
No.
I love guide dogs. They are beautiful creatures.
Borders Railway (Stow Station) (PE570)
The next petition, from William Jamieson, calls on the Scottish Parliament to take urgent steps to ensure that towns and villages in the Scottish Borders such as Stow are properly served by the proposed Borders rail link. I had the privilege of receiving the petition on behalf of the committee. I believe that Christine Grahame will also speak to this petition.
Thank you, convener. I would like to introduce my colleagues, Jean Stock and Alan Buchan, who will assist with our evidence.
The committee must wonder whether I attend its meetings only to speak about petitions that relate to the Borders. The petition says something about economic decline in the Borders. We are hitting two and a half years since the Parliament unanimously voted for the reinstatement of the Borders railway line from Edinburgh to Carlisle. We have discussed the Borders in relation to bus services, which are poor, the closure of the college at Hawick, Viasystems, textiles, foot-and-mouth disease, the lowest wages in Scotland and a growing elderly population. It would be lucky if the area stood still, but it is in a continual, quiet, slow decline.
In the evidence before me, the petitioners estimate that the cost of a single platform with basic shelter would be in the region of £202,000. One of the points made on the Waverley railway project's website is that Stow would not only necessitate another passenger train and crew—I do not understand that—but additional capital outlay to build the station at an estimated cost of £800,000. There is a clear difference between the two figures. Do you dispute that the project's figure is sensible?
Yes. It is difficult to know where it comes from. Costs in the rail industry are a huge problem. When people work beside live lines, costs are much higher that they would be otherwise. A factor of two and a half to three times higher seems to be the norm.
Does there have to be an overhead bridge for people to move from one platform to the other?
Not as far as we know. There is some confusion about that because when there was a presentation in Stow town hall in July, the plans showed a single line passing through Stow station. That £202,000 estimate is based on a single platform that would not require a bridge.
The project's website talks about passing loops, track bed strengthening and line curvature—Stow is on a curve. I thought that railways could deal with curves. It seems strange that it is only at Stow that the curves cannot be dealt with.
The problem with the curve is that health and safety guidelines prefer that stations and platforms are not sited on curves. However, that is just guidance; it is not set in tablets of stone.
I know that there has been a campaign for the Waverley line for the past 30 years. The line closed 30 years ago and I was on the last train, as was David Steel.
I do not think that we have approached Richard Branson, although that sounds an excellent idea.
You have probably forgotten that he had a key role in 1998. That was when he moved, although I know that the Government claimed credit for it afterwards.
It always does.
What a surprise. The Government—certainly Sarah Boyack—deserved a wee bit of credit for going along with the idea but, at the time, it was Richard Branson who moved and shook. I suggest that you get back to him, which would also stir up publicity.
I want to clarify a point that William Jamieson was making that might have got lost, although I hope that it did not. The figure that was quoted for the station was for building it before the line is up and running. If the station is not built when the line is built, it will be prohibitively expensive. You can bet your bottom dollar that any nonsense about re-examining the issue later will mean that the station will not be built, because the cost will be too high. The time to build the station is when the track is going down.
I am surprised at the figure of £202,000 that William Jamieson quoted. When we were fighting for a bridge at Dalgety Bay station for disabled people, the cost was in excess of £450,000.
Was the line already live?
The line was live and the cost of £450,000 did not allow for all the other infrastructure such as car parks and the railway station shelter. The cost of having a railway halt put in was nearer to £1 million, if I remember correctly. I understand that you are asking only for a halt, not for the infrastructure associated with a new railway line, because the railway line is going to go right through the area anyway.
That is my point. If the halt is put in when the line is being laid, it will be cheap; however, it will be very expensive to put it in later.
My point is that the cost will be nearer £1 million than £250,000. That is the reality.
Perhaps that is a matter for another committee to examine.
Exactly.
I do not know whether the cost is the issue that we should be discussing. The station that was built at Prestwick airport, with a double platform, an interlinking bridge and a flyover that goes right into the airport, has made it an excellent airport from which to travel. I believe that the station, which was provided by the airport, cost less than £1 million. I am not going to argue about the price. The real issue is about Midlothian and the fact that services to the Borders seem to have been hijacked. The advantage of the railway, as originally prescribed, was that it opened up the potential for development. Can you say something about Scottish Borders Council's negative view of potential development at Stow? If a station is built and the rail link is established, there will be the opportunity for economic development in the area.
I would rather not answer that question, as I work for Scottish Borders Council.
The excuse that we were given by Scottish Borders Council was that the sewerage system could not cope with any extra housing and that the infrastructure must be improved before such development can take place. Is that correct?
That is true for many parts of the Borders, not just Stow. Scottish Water has problems with the sewerage systems and developments. However, we are not talking about domestic development, which is irrelevant. Why should domestic development be necessary? We are talking about commercial expansion that will bring money into the Borders.
I regard the issue of additional development at Stow as a red herring. The survey that we had done earlier this year showed clearly that there is sufficient demand from the existing population in Stow and the surrounding villages to make a station viable.
How many other communities would be affected directly by the provision of a station in Stow?
Lauder and Clovenfords would be affected. Fountainhall is in the wrong direction, but it is only 4 miles in the wrong direction. If a suitable bus service and car parking were provided, a proportion of people from Fountainhall would be prepared to come down to Stow to travel to Edinburgh.
What is the distance from Stow to Gorebridge?
It is 21.5 miles from Galashiels to Gorebridge and the distance to Stow is about 8 miles less than that, so the distance from Stow to Gorebridge is about 13 or 14 miles.
Therefore, it would be a distinct advantage for people from those communities to travel to Stow rather than to Gorebridge.
I would hesitate to argue that locations in Midlothian should not be served. Different patterns of services are required. There needs to be a stopping service out to Gorebridge and an express service to Galashiels, which would stop at selected locations in Edinburgh and Midlothian but not at all six.
I want to address a different point. Why would a new station necessitate the provision of another passenger train and crew? I do not understand that.
The Waverley railway partnership has allowed only a short time at Tweedbank for the trains to turn round—about 10 minutes, I think. In that time, the driver has to come out of one end of the train and go up to the other end. It is reckoned that, if there was another station—making seven in total between Edinburgh and Galashiels—there would not be enough time to allow the crew to walk up to the other end of the train and come back. To my mind, that is ridiculous. Allowing such a short turnaround time is a recipe for chaos and unreliability, as we experience on other lines, particularly the Bathgate line, which I used until recently as I lived in West Lothian. We are asking the Scottish Executive for £80 million for a railway, but we are told that we cannot have another £2 million or £3 million for an extra train set. That is extraordinary.
Are there any barrow crossings in your part of the world?
Any—
At barrow crossings, disabled persons are assisted to go across the track, which means that they do not have to use a bridge. There are quite a lot of barrow crossings in the Highlands. One of my constituents cannot get to work by train because there is no barrow crossing at his station. He has been told that there will be no more crossings of that type.
Those crossings would be completely barred on new lines. I think that they are being done away with on existing lines.
Forgive me but when I read documentation on requests for new stations I never quite understand why we have to have a platform or whatever, rather than a simple halt. The convener referred to halts and in Canada or parts of Spain, a halt can be just that. That is also the case in France, which we all know is able to run a good rail network. In those countries, the important consideration is that trains agree to stop at halts X number of times a day. It is possible to start with such a system and progress to a shelter. Is it a safety requirement for there to be a platform wherever a train stops? I do not know whether that is the case.
Access needs to be at the appropriate height, which is about 3ft above track level. Lower platforms exist in this country but disability requirements mean that they will be heightened. All new platforms have to be 900mm above track level to coincide with train door levels.
Right but surely people could get on to the train without the need for a platform.
Not in this country.
Would that be against safety regulations?
In this country, platforms have always been relatively high. On the continent, platforms are certainly lower and, in some cases, there are no platforms. However, even on the continent, an improved higher platform standard is coming into effect.
I do not suggest that that is how things should be. I am trying to get at whether it is possible for a new service to start on that basis and move on to add the buildings and other paraphernalia. It does not seem that the suggestion to create a halt is being listened to.
There is no getting away from the fact that we would need a platform, but we would be happy to start with a small shelter.
We would even be happy not to have a shelter if that meant that we had a platform and could get on to the train. As Dorothy-Grace Elder said, the rest could come later. The important point is that, as the railway line will run through the village, the bus service will be axed and we will be stuck.
Let me make a final point. An argument was made about interruptions to rail journeys. I remind the committee that the stops that I mentioned in Midlothian are 1 mile to 2 miles apart. We are talking not about great distances—such distances are like those between bus stops.
The question whether the community is big enough to be served by a railway has been raised. If we go for the suggested 5,000 cut-off, communities further south in the Borders, such as Melrose, would be excluded from having a station. That would also be the case with Newtown St Boswells, which is the location of one of the biggest employers in the Borders.
Shades of Dr Beeching.
He is back from the crypt.
We considered the costs of building platforms, but the major aspect of providing a station is the signalling system. We need to ensure that the system meshes all the way down the line. Even if, according to the existing plans, Stow is not to get its station, is the signalling system such that it would allow for a station to be built there in the future?
I am not really qualified to answer that question, although I suspect that the existence of a station is not dependent on signalling. If a station is on a single-track section, entry to that section will be governed at the extremes—at the passing loops. There can be only one train on such a section at a time. I do not think it is relevant whether the train has to stop in that section.
I was thinking that any platform would need signals, but I understand the position now. I take your point.
I sense that members have come to the end of their questions. Thank you for coming to speak to your petition. Members will now consider what action they wish to take, following their questions and your answers. You are welcome to stay at the table while the committee agrees what action to take.
I suggest that we add Phil Gallie's point about signalling to the third bullet point on the paper before us, as he raised a valid question.
Yes—we will take that on board.
Christine Grahame referred to the fact that the project could be said to have started with the Public Petitions Committee—it goes back to the committee's meeting in Galashiels. The clerk might somehow communicate some slight disappointment on the part of committee members, because we saw the project as a way of opening up the Borders. From what we have heard today, it seems that the project might have changed in context somewhere along the line. We could build in a query along those lines.
If there are no further points, I invite members to agree to the recommendations that are set out before us, together with the additional points that Winnie Ewing and Phil Gallie raised.
We agree that the petition will proceed on that basis. We will give feedback to the petitioners and will try to come back with full answers. I hope that we will be able to give the petitioners some help, although we can never guarantee that. We will certainly get them some answers to the questions that they have raised, and I thank them for their attendance this morning. We will be back in touch with them.
Further Education (Management Practices) (PE574)
PE574 calls for an investigation into management practices at Central College of Commerce. I welcome the petitioner, Mr Jeff McCracken, to the committee.
I thank the committee for giving the petition a hearing. The comments that the deputy convener has just made are particularly helpful. My MSP—Pauline McNeill—encouraged me to organise the petition. She had hoped to be here this morning, but unfortunately her car has broken down and has been put in for servicing.
Did you say that your principal gave you permission to come, but that there was an implied threat?
Yes. I have copies of a memorandum between the principal of the college and me. In the memorandum, the principal says that the problems at the college could be dealt with within the college before proceeding to external fora. The petitioners do not see how that would be possible, nor does my MSP, or other MSPs, including Gordon Jackson.
The main thing that you ask for is an inquiry into Central College of Commerce. Would it be reasonable for an inquiry to cover all such colleges?
The petition is in two parts. One part urges the committee to undertake an inquiry into the college. The petition also suggests that the problem is sector wide—it is systemic.
Your petition and your written statement are on different aspects. Your petition asks for an
That matter is mentioned in the background papers. The funding from the European regional development fund was audited and everything was found to be satisfactory.
I say with respect that we have seen no documentation that supports that position. We have requested it. One person was advised that that should be done through a lawyer. I understand that another member of staff who requested a copy of the report was denied it.
Perhaps your MSP, Pauline McNeill, could get hold of any audit report. You could pursue that.
In the circumstances, I was amazed that auditors had not been involved, but the convener said that they have been.
Under the 1992 act, at least 50 per cent of a board of management's members must be businessmen. The act was passed in 1992, shortly before Scotland became a Tory-free zone—nothing personal, Phil. Our college has a culture of secrecy. All 43 colleges in the further education sector must comply with the legislation, but the personalities who are in charge of the colleges put different spins on that compliance.
My guess is that your MSP could obtain a copy of that report. Does Phil Gallie want to make a comment?
I will leave the questioning a Tory-free zone.
Phil Gallie is the acceptable face of the Tory party.
You are, or were, the Educational Institute of Scotland branch convener in the college. Is the fact that you were a trade unionist the root of the allegation that you were targeted or bullied?
I think that that is partly the reason. The documentation that was supplied to the committee is quite dense. It contains an awful lot of material. The issue is like all major problems: at first, they are simple, but when we try to tease our way through them, they become more and more complex. One of the three whom the principal and the board of management targeted, Ben McGowan, was not a trade union official, although he had been in years gone by. He was the branch secretary for some time, but that was something like 10 or 12 years ago.
Are you still a representative of the EIS in the college?
I am indeed. I am the vice convener of the branch.
I ask members to be careful. We are bordering on getting involved in the detail.
I know that sort of slipstream, convener. We have perhaps gone far enough with that line of questioning, but it is important to get in the Official Report the fact that Jeff McCracken was a representative of the lecturers in the college.
I appreciate those comments.
We must be slightly careful about people coming back to the committee about threats. We need to tread carefully. There is a distinction between the workplace and the Parliament.
I have not seen the Audit Committee report to which you refer. However, I am aware that the third aim in SFEFC's mission statement is to ensure good governance of further education colleges. Colleagues of mine have approached Roger McClure, the chief executive of SFEFC, who was as shocked and appalled as anyone who looks into the affairs at the college is. However, as far as I understand, his response to my colleagues was simply to write to the college principal asking whether the college had discipline and grievance procedures. I understand that he was satisfied with that. The problem at Central College of Commerce is that the procedures are not adhered to and were not adhered to, particularly in the past year.
The more general point is that SFEFC has no powers to intervene. Perhaps that is the crux of the matter. SFEFC might be able to agree or disagree about the merits of your case but it has no powers to intervene other than by withdrawing its financial support. That is a fundamental problem for all of us. Accountability is an issue that the Parliament might want to consider further.
I agree with you. Where does that leave people in our situation? Where do we go when things go drastically wrong with the organisation that employs us? That has happened at the college. For example, although the letter that finally authorised my attendance at the committee today is dated 12 December, I received it only yesterday.
Your petition highlights a fundamental issue that this committee can tackle. The autonomous nature of colleges is a matter of concern to people across Scotland and this is not the first petition that we have dealt with concerning colleges. We will do what we can to assist you and to ensure that the matters that you raise are dealt with. After we have taken action, we will notify you of the outcome of our investigations and tell you what we might be able to achieve.
How many of the signatures on the petition are by members of the college's staff?
About a third of them. The other signatures are those of other educational professionals, schoolteachers and so on.
Thank you for attending.
What status does the missing audit have?
I am sure that we could ask for clarification of that and whether it is possible for the committee to secure a copy of the report.
Why is it being treated as a secret?
We will certainly ask those questions.
I make the same point that Winnie Ewing made. Given that there are concerns about finance in the petition and we are told that there is an audit report, I would have thought that a very positive thing that we could do would be to pass back a copy of the report immediately. Never mind going to MSPs, we could get the clerk to pass back a copy of the report to Mr McCracken.
We will certainly ask whether it is possible for a copy of the report to be made available not just to us but to the petitioners.
Who prepared the report and who conducted the audit on the college?
We have to establish that first.
I think that it is Deloitte & Touche.
You were told that the report was okay, but that you cannot see it.
Yes that is right.
We will pursue the matter.
To my shame, I have always assumed that the Audit Commission would have responsibility for ensuring that there is financial probity in all public institutions, which further education colleges are. Is there not an Audit Commission report? If the Audit Commission is not responsible, who is responsible for financial management of colleges of further education?
We can ask those questions.
That is fundamental. I would like an answer to some of those questions before we send the paper off to the Scottish Executive. We need more information before we take any action.
Are you suggesting that we defer all action until—
We get some answers. I would like to know how the colleges' funds are audited and what levels of management oversee the colleges of further education.
Do Phil Gallie and other members agree that we should proceed on the basis of getting as much information as we can by asking questions of the different agencies? The problem is that the committee will next meet on 14 January. As we all know, time is running out fast. It is in the interests of the petitioners that we get as much action on the petition as possible this side of Christmas. At the same time, we will try to address the points that Phil Gallie raised. I do not think that anything that Phil Gallie suggested and our proceeding on the basis that I have suggested are mutually exclusive. Does the committee agree to our proceeding on the basis of getting the additional information that Phil Gallie is asking for as well as taking the action that is suggested?
We are not just talking about allegations of mismanagement. I take it that the term "audit" refers not just to finances, but to the whole way that the college was run. I must admit that I am shocked to discover, because I did not know this, that there is no real control over colleges. If something were going wrong at a school—if, for example, a terrible atmosphere had developed, which was bad for staff and students—the council would send in a team or the education department would start an investigation. We cannot do that with a college.
In fairness to the Scottish Executive, it is trying to establish that. The committee needs as much information as it can get before we go to the next stage. The best decisions are the most well-informed decisions. If we can get all the information that we are asking for in our suggested action and address the points that members have raised this morning, we will come back to the petitioner with the information as soon as we can. We are up against the clock, because Parliament will be dissolved at the end of March. As a result, we are very eager to satisfy as many petitioners as we possibly can in the time between now and then. Are members content with that?
Mr McCracken, you have raised a very important issue, which we feel has wider and more general implications. That is the value of this committee's work. We will come back to you with answers.
I appreciate that.
Multiple Sclerosis (Respite Homes) (PE572)
We move on to PE572, which concerns the provision of respite homes for sufferers of multiple sclerosis. I welcome Mr and Mrs Woods to the committee and invite them to speak for three minutes. After that, they will be asked questions by committee members. Perhaps I should say that, since I got up this morning, I have been hearing about a wide range of disability issues. In fact, the radio programme that I listened to this morning focused on disability issues and the challenges that people face. We look forward to hearing more about the issue that the petitioners will raise.
In that case, the petition is perhaps appropriate.
Holmhill was in my constituency and I spoke to the MS Society and to residents and staff of the respite home about the closure. I understand the petitioners' frustration because I felt as if I was knocking my head against a brick wall. There was no proper consultation period or dialogue. I support the petition on that point.
The MS Society eventually gave a list of places in the same area. However, it seems that most alternatives have an age limit of 65—despite what the minister said—and there might be only one or two beds for respite in a nursing or geriatric home. The list was supposed to be available in June, but we received it only after we submitted the petition and, in our opinion, it is not adequate.
Will you explain the difference between Holmhill and the ordinary residential care homes for the elderly that are offered as an alternative?
By "comparable alternative", I mean a place where I am happy to leave my husband, knowing that he will have a happy holiday and be reasonably independent. In Holmhill, he was able to take part in the community of Grantown-on-Spey because he has a power wheelchair and there were plenty of carers to take people into the village. The house had a lift, which he could use to access his room. The MS Society holiday home that remains open in Scotland is Leuchie House. It is good, but it is three miles out of North Berwick on a narrow road without a pavement. The lift is an old metal one that people with the use of only one hand find impossible to use, which means that such people do not have access to the whole house.
From reading the MS Society letter, I understand that it had two respite centres in Scotland, one of which was at Holmhill and the other is four miles outside North Berwick. The letter goes on to say that less than 2 per cent of Scottish people with MS use the centre. Other than MS sufferers, who uses it?
People with other neurological problems will be accepted, as will people with arthritis or who have had a stroke. Sadly, from the MS Society's point of view, Holmhill has been underused during the winter months—between January and March—so I presume that the society was concerned about the cost. However, it is my view that the MS Society exists to look after the welfare of people with MS and their relations. In 2003, Holmhill will have been in operation for 21 years. One expects a charity such as the MS Society not to be thinking about how to make money, but about how to use money effectively.
Dr Ewing referred to the figure of 2 per cent that is mentioned in the MS Society's letter. It seems to be very low, but it actually reflects the fact that only a small percentage of people who have MS need respite care.
You said that some of the people who use Holmhill come from Orkney, where levels of MS are very high. It is a medical puzzle.
Those people are unhappy about the prospect of the journey to Leuchie House.
How many people in Scotland suffer from MS?
I am bad with figures. It is quite a high number, but I will not attempt to guess.
Two per cent does not sound like much, but if it is converted to a number of people, it could be quite significant. What are the occupancy rates in the centres?
The MS Society gave the figure for last year as 136 people. I stayed in Holmhill three times last year, but repeat visits are not included in the society's figure. If that figure also included those who benefit from the centres, such as wives and families, it could be doubled. I agree that 136 does not seem like many people in a year. Numbers have dropped, and the tourist office in the Highland region gave me figures that show that tourist numbers have also dropped, as was reflected in the press this year.
When you were there, how many beds were not taken up?
The last time I was there was during the last two weeks in November—after which it closed—and four rooms were vacant.
Out of how many?
The house could take 12 to 14 people at most.
So there was about 60 to 70 per cent occupancy.
It might have been less than that because some double rooms are used as singles.
Thank you very much.
The criteria for staying at Holmhill were changed, too. People who needed extra care were excluded during its final year, so of course the numbers dropped.
We have had a lot of representations about the home in Grantown-on-Spey and I see in the correspondence that it closed at the end of November. You mentioned that.
No, although alternative addresses have been suggested. One would have to go to separated nursing homes and other places like that, apart from Leuchie House. Leuchie House was recommended for those who would lose out when Holmhill was closed. However, there is now a lot of pressure on Leuchie House and it is quite a distance for anyone to travel from Orkney or further north.
Yesterday, we heard of someone who tried to get in to Leuchie House next September and was told that there are no vacancies until October.
Are you finding the situation quite difficult since the home closed, or do you find that your needs are being met by other provision in the community?
I am fortunate because I can go to Leuchie House for short stays. However, by accident rather than design, at the beginning of the year I heard that there is a respite facility at Broughty Ferry in Dundee—the Mackinnon Centre. We have been to visit that centre and I know that I can apply to go there. I have not done anything about it and was not able to go for a short stay earlier this year. It is curious that that facility is not on any of the lists that are provided by the MS Society.
Again, the Mackinnon Centre would not accommodate couples. That does not affect us but we are talking about other people, not just us.
Mrs Woods made the point that not all MS sufferers need respite care. We really need to know the percentage of sufferers that need respite. The figure of 2 per cent that is mentioned in the MS Society's letter is not really valid, is it?
The letter that we received from the MS Society says that less than 2 per cent of Scots with MS use the centre. We also need to question the fact that running Holmhill uses up a quarter of the money that is raised by the MS Society Scotland. What are your thoughts on the response that we received from Mark Hazelwood, the director of the MS Society Scotland?
The centre uses a huge amount, but the centre sets out to help everyone with MS. I presume that the centre has taken a huge chunk of the MS Society's funds, but it was never cheap to run.
That leads me to another question. Is there a guide that provides advice and information about facilities throughout Scotland that people who have any disability can go to for respite care or holiday provision?
There is a very good publication by the Royal Association for Disability and Rehabilitation, or RADAR. It is a guide for the whole of Britain and Ireland, which covers hotels that are accessible and self-catering places. It also includes places such as Leuchie House and Holmhill. Very few places in Scotland are comparable to those, although there are several possibilities in England. The national MS Society has now produced a guide, but it is similar to that which the MS Society Scotland has produced—a lot of the places are irrelevant.
There is an organisation called VOCAL—the Voice of Carers Across Lothians—with which I am sure members are familiar. It is an organisation that cares about the carers. It is certainly working on things and has recently produced a document that I have not yet laid my hands on. RADAR is fine for holidays. As Jennifer said, we go on holidays and she helps me, but there needs to be this different set up in order for her to get a break.
My view on that is that very few of those things would help me, given the state of my MS. I cannot get physiotherapy because I can no longer go to the Lanfine unit, but I could get physiotherapy every day when I was there for a week or a fortnight. I am not sure how the suggestions in the letter are meant to work, although it all sounds fine. There are physiotherapists available for people who need physiotherapy, but it is damned difficult to get it. Overall, I think that the MS Society Scotland is making a curious change in direction—I think that it is being led by the national organisation in London.
I clarify that the letter that I quoted was a letter to Patrick Woods; it was not a letter to the committee. We have been copied into the correspondence that he has received from Mark Hazelwood.
You said that physiotherapy services are "damned difficult to get". Is not that what the MS Society Scotland has recognised and is trying to address?
I would like to know how the society will do that. I do not know how it can do that more effectively than it currently does. I mentioned that physiotherapy was available in one respite facility, but—unfortunately—it seems that there are few respite units like the one in Liberton hospital, which provides respite and physiotherapy together. It has been said that the Liberton hospital is for rehabilitation, but why should rehabilitation stop at 65?
You also made a point about the number of MS nurses and the number of physiotherapists. Given the fact that the provision of nurses and physiotherapists is an NHS responsibility, should not that service be provided anyway?
I feel that it should. The MS Society will fund the specialist nurses for three years, after which the nurses will be taken over by the health service. MS is a neurological problem, so when one is diagnosed with MS, one is initially referred to a neurology department. I feel that all the folk with neurological problems should be in a system in which they can be provided with the follow-up care, continuous regular physiotherapy and anything else that they need.
I sense that members have come to the end of their questions, so I thank the witnesses for attending. They are welcome to sit where they are for a few moments to hear what action we will take.
If I may make one more point, I want to return to the petition that Mr Egan submitted, which concerned the closure of a Sue Ryder home. That petition was quite helpful to us because when that petition was considered, it was strongly emphasised that it is unfair on the users when charities close such places at such short notice. One would like to think that both that petition and our petition make a point that should be addressed.
As a committee, we always take on board that sort of issue. Consultation has been a theme throughout our work and we have given a high priority to it. I am sure that we will address that issue in our course of action.
We must remember that the MS Society is basically made up of volunteers. It is a voluntary organisation that is not funded by the state. Under such circumstances, we should bear in mind the fact that it is perhaps better that Government does not extend its tentacles into the affairs of such an organisation. At the same time, I sympathise with the view that has been expressed about closures. I would expect such societies to take reasonable consideration of all other aspects and I would like to think that the MS Society has done that. On that basis, I would be quite happy to send a sympathetic letter to the society to ask it about the matter.
I am sure that we can take Phil Gallie's suggestion on board.
You are quite right to home in on the subject of a UK guide. I believe that one is still published, although I have not checked recently. I think that it is called "Holiday Care", and is published by a charitable organisation of which Judith Chalmers is patron. It covers respite care holidays in Britain and on parts of the continent. I am not sure whether I would call the publication extensive, but I have seen it and it is quite detailed. I am pretty sure that the name of the organisation is also Holiday Care, and that it is based in the midlands.
It would be interesting to know whether there is a Scottish-based website with that sort of information. The more we make information accessible, the better.
Is the publication an English one?
Yes. Holiday Care's headquarters is, as far as I am aware, somewhere in the middle of England, although it has addresses throughout Britain.
We will do all we can to find the publication.
If it is still being published. I last came across it two or three years ago.
We will pass on the information to the petitioner if we can.
Could we ask the Minister for Health and Community Care to comment on the requirement on the Multiple Sclerosis Society to provide more specialist nurses and physiotherapists? There seems to be a hole in provision and the minister might like to comment on that.
We will ask those questions too. If there is anything that the petitioners have found hard to follow among all those questions and answers—I see a slightly quizzical look—the Official Report will be the easy way to get clarification on this morning's discussion. We will also write to you following the meeting, specifying all the action that we will be taking on your behalf. I promise you that you will be kept well informed. Our committee clerks are very good at that. I thank you for coming to present your petition this morning. You have done very well.
Before we move on, could I ask that we address the first bullet point under the heading "Suggested action" in the paper on the petition? It says:
Would you prefer the word "effective"? We are asking the Scottish Executive for its view on whether the services are effective or adequate. Is there another word that you would like to put in?
If we use the word "adequate", I think that that indicates our acceptance of the current situation.
But we are asking the Executive whether it feels that the provisions are adequate. The word does not relate to our view; we are asking the Executive for its opinion. We will then feed its response back to the committee. However, we are open to suggestions.
Can anyone suggest a better word than "adequate"? I think that "adequate" indicates acceptance of the existing situation.
How about "meet the overall need"?
Yes. We could ask whether the Executive has found that the service offered has met the overall need. Thank you, Phil: go to the top of the class—but do not take your books with you; you will not stay there long.
It is a Tory-free zone.
You have mentioned websites. We do not have access to the internet yet—a very small percentage of us in respite homes do. It sometimes sounds a bit overpowering, even if it is meant to be the easy way to get information. In fact, it is not so easy without the facility. Thank you anyway.
Thank you. You have done very well this morning.
Adults with Incapacity (Scotland) Act 2000 (PE573)
We welcome John Scott MSP to the committee. He is joining us for petition PE573 from Dr J Beatson, who is not here today—he has sent apologies. John Scott will sit in the hot seat, or wherever he feels most comfortable.
Put him in the dock.
I thank John Scott for coming to deputise at such short notice. I know that you were going to be here anyway to speak to the petition, but I believe that Dr Beatson has given you some words to speak on behalf of the petitioners.
Thank you for inviting me to speak in Dr Beatson's absence. As you have said, it is at very short notice.
Thanks very much. I, too, have had representations from constituents on the matter and spoke to Margaret Jamieson on the topic last Thursday, having seen that it was on the agenda for today. She confirmed what you just said about Malcolm Chisholm having agreed to a review of the code of practice. Committee members will welcome that.
The papers on the petition say:
I have the act with me. I will quote from section 47(2):
The petitioners' attitude is probably fairly widespread among GPs throughout Scotland.
Indeed. Dr Beatson has been in contact with every GP practice in Scotland about the matter. He has been overwhelmed that so many of them have made the effort to write to him and Trevor Jones in support of the petition. We are looking at a grass-roots revolt among the doctors, who are essentially threatening—
It looks as if we are sailing in an uncharted sea of mental distress.
The papers with which we have been provided say that 44 different practices from throughout Scotland responded to the petitioner. There have been representations from my area. I, too, have written to the minister on the issue, which is important. Winnie Ewing is right. When the act was passed, the Parliament probably did not anticipate the problem. Such things happen but, as long as they are addressed, that is fine.
To be fair, I note that Malcolm Chisholm acknowledges that a problem exists. The question is how best to address it. The petition was lodged before I had my meeting with Malcolm Chisholm, but we have not withdrawn it because we want to keep up the pressure on the minister to do what he considers best, whether that is to amend the act or issue new and different guidance.
The act has been positive. It has had a positive impact throughout Scotland. We should be proud of the fact that we were involved in it at an early stage in the Parliament's existence. Issues arise, but the important point is to sort them out when they arise.
I was on the Justice and Home Affairs Committee when the act was passed. It was the first major bill that the Scottish Parliament passed. There was a lack of experience on that committee, but the surprise is that not even the BMA picked up on the problem. There is a lesson in that for all of us about nodding bills through. Their detail hides implications, in many ways.
I think that where the situation is life threatening the doctor can go ahead, but where the treatment is prophylactic, as it were, such as a flu injection, there needs to be an assessment. That is my understanding of the situation. If someone's life is in danger, the doctor can go ahead without anybody's consent and without any certification being provided.
My impression was that if the guardian, welfare attorney or person authorised under the intervention order simply said that it was okay to go ahead, they would be able to do so. You indicated that a problem arose in Dundonald House. Would the matron not be the authorised person, and could she not give the nod on a group of people?
That is not how the situation has been represented to me by Dr Beatson. I do not think that that can happen, although you may have further knowledge.
No, I do not. I am simply querying the situation. I realise that the question is a bit unfair.
The situation that has been represented to me is that each patient has to be individually assessed and thereafter a report has to be made on them. The work load is essentially about an hour per patient.
I will put this further point, as much for the record as anything else. I would have thought that the assessment by a general practitioner would be a one-off in the early stages for each patient. Is that the case? Once he has done it, does he have to do it on every occasion?
He has to do it on every occasion for every patient. As I understand it, the assessment lasts a year and thereafter has to be carried out again. I am open to correction on that.
I understand.
But there is a flu injection every year.
Yes, that would be an annual thing, but if there was something else that had to be carried out on the patient's behalf within three months, say, of the flu injection, the previous assessment would still apply.
I sense from the comments around the table, and from the inquiries that I made last week, that there is a consensus on this matter. It highlights the value of the Public Petitions Committee, because once again we are providing checks and balances. When a matter such as this one arises, there is an opportunity for it to be reviewed fairly urgently. I thank John Scott for presenting the petition on behalf of Dr Beatson. He is welcome to hang on while we reflect on the actions that we could take.
I apologise, convener—I had to leave to make an urgent call because we are over-running. However, I confirm that the Health and Community Care Committee did not hear evidence about the extra burden on already over-burdened doctors. The doctors in Troon should be congratulated for providing what is a national service and drawing the matter to our attention. As they point out, they have over a century of experience among them and are well qualified to talk about the issue.
I am sure that that can be accommodated. I do not see any disagreement from members. We can agree to proceed that with the other actions. Again, I thank John Scott. As well as the Health and Community Care Committee, the Public Petitions Committee is helping to address this important issue.
As you said, it reflects well on Parliament that, where a weakness has been discovered in legislation that we all accept is well intentioned and which largely works, a back bencher can bring that to the attention of Parliament with a view to getting the legislation reviewed and sorted.
Because you are being so nice to us, I hope that you will take away that message to Murray Tosh and your other colleagues and plead for more resources for the Public Petitions Committee. We have only 1.5 members of staff, so I use every available opportunity to plead for more resources. The Public Petitions Committee is a wonderful committee and I am told that it is the jewel in the crown of the Parliament. We would like more resources, so please speak nicely to your colleagues. Thank you.
I have fond memories of serving on the Public Petitions Committee, so you do not have to convince me.
This also shows the value of back benchers.
Indeed.
Public Bodies (Complainers' Rights) (PE578)
That takes us to the last of the new petitions, PE578 from Mr Donald Mackinnon. The petition is about young and vulnerable people's exclusion from the right of absolute privilege. Members might recall that Michael Russell lodged an amendment to the Protection of Children (Scotland) Bill on the matter, but he withdrew it when the minister agreed to act on the matter. The petitioner calls for the Scottish Parliament to take the necessary steps to extend the right of absolute privilege that is available to those who complain about the conduct of a range of public bodies to young and vulnerable people who report abuse to an appropriate authority.
Yes, but given the lateness of the hour I will say very few words. Mr Donald Mackinnon is present and it is important to say at the outset that his son was involved in a case, although Mr Mackinnon does not seek in any way for the committee or the Parliament to comment on or become involved in that case. He wants to highlight a point where, it appears to me, public policy and the existing civil law of Scotland are not totally consistent.
I absolutely agree that there must be absolute privilege in such cases. Of course, if the allegation is made by a young person to the press and is published, and the young person has not gone through the correct procedures that are available to them, one would have to say that there was evidence of malice.
Is not it the case that a defamation case can be accepted only if it is shown that a deliberate untruth has been told?
There is a difference between the balance of proof that is required in a legal situation and that which is required in an internal inquiry. The civil court requires a different balance of proof and different evidence. Often, young people do not come forward because there was no witness to the act, although a civil action could succeed on that basis.
Are you aware of other incidents whose outcome was similar to the outcome of the Dumfries incident? My constituency experience suggests that the outcome is usually the reverse. Allegations are made, a person is left with a stain on their name and they are never able to prove that the allegations were untrue. People who have had allegations made against them have ended up as victims. Do you have examples of people who have made a complaint being found guilty?
Such cases do not often come to court, as defamation proceedings in the circumstances that you have narrated require to be funded by individuals. If a person goes to court with a defamation action, they must fund it.
I want to clarify something. In referring to young and vulnerable people who report abuse to an appropriate authority, are you talking about under-16s?
Yes, because there is a three-year time period in which legal actions must be brought. Often, there is a delay between an allegation being reported to a head teacher and it being reported to the education authority and then going before another body. Each time that the report is repeated counts as the last time from which the three years run.
Are we certain that in other reported abuse cases, adults or over-16s currently have absolute privilege?
No, they do not.
I did not think so. It is obvious that the issue has been raised because of younger people's vulnerability. The case is good. [Interruption.]
We are bemused by the range of mobile phone tunes. We have just heard the theme tune to "Mission: Impossible".
Is that appropriate for a member of the Conservative party?
You must be a born optimist, especially in the light of today's headlines in the national papers. The Tory party is at its lowest ebb in four years.
It is easy to agree to them, but David Mundell kept using the word "balance", and that is very much on my mind. I know of several cases in which adults appear to have been wrongly accused. I sympathise with the petition's aims, but we must remember to strike a balance. We cannot deal with the matter simply by having the Executive rush through a change to legislation.
That is a fair comment. We could ask how the Executive intends to deal with malicious claims.
Mr Gallie makes a very good point. The issue that he raises should be addressed through rigorous assessment of allegations by the body that is carrying out the statutory function or that is responsible for conducting the investigation and deciding whether disciplinary procedures should be initiated. That is the point at which names should be cleared and at which it should be decided that a false allegation has been made. The disciplinary body can then take whatever action it considers appropriate. That could include reinstatement with an apology to a suspended member of staff and the imposition of whatever penal sanction is available on someone who is found to have made malicious allegations. If that person is a school pupil, they could be transferred to another school or suspended. However, it is not an appropriate public response to have the threat of bankruptcy hang over young people for six years and to have them incur costs of about £80,000.
I sympathise with Donald Mackinnon and recognise that his objective is fair. I have in mind a slightly different situation, in which allegations are made about incidents a number of years after they are supposed to have occurred. Perhaps I am confusing two issues. I accept the point that Donald Mackinnon makes about financial obligations, which are entirely unrealistic.
In our letter, we can ask the Executive what it plans to do in the event that malicious claims are made. Do members agree to the recommendations?
We have reached the end of consideration of new petitions. I thank David Mundell and Mr Mackinnon for their attendance. We will advise them of the outcome of the petition.
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