Official Report 151KB pdf
Before moving to the first item on the agenda, I record the apologies of Tommy Sheridan, Fergus Ewing and Sylvia Jackson, who will not be at any part of the meeting. I understand that Bill Butler is substituting for Sylvia Jackson. Is that correct?
That is correct.
There are also temporary apologies from Paul Martin, who will be here after dealing with some business at the Health Committee.
I will start with the key findings from the report "Overview of the local authority audits 2004", which is before the committee, and then give members a brief update on the best-value audits to date.
Thank you for those opening remarks.
I have a number of questions, convener, but if you think that I am going on for too long, let me know so that other members can come in.
You may ask two or three questions first.
I have questions on several matters that cause me concern. Paragraph 86 of the "Overview of the local authority audits 2004" describes some of the problems that exist in community care. Paragraph 87 mentions the usual stuff about how the provision of assistance with washing, shopping and so on can result in there being fewer old people in residential homes or national health service beds. The report also mentions that the adaptations and aids that are available through councils and the NHS can be particularly effective in reducing the need for community care services or a hospital visit.
You highlight an area on which I touched in the report. I refer to joint working with partners in community planning. There is no doubt that local government has taken seriously its statutory responsibility for community planning and that it has embarked on the process of creating joined-up thinking between local government and its health partners, in particular. It is still early days. Our report and the Kerr report show clearly that an awful lot more could be done, which could contribute significantly to improving the lot of individuals who receive the services.
My area of West Lothian is widely regarded as having managed community care services innovatively, through partnership working. The recently established community health partnership brings together primary care and many social care services. It is perhaps too early for the Accounts Commission to examine that model now, but you may want to do so in about a year's time. I hope that it will achieve many of the outcomes that both your report and the Kerr report seek.
The community health partnership model is a good one. However, we have had such models for some time. I recall clearly that in 1998 challenge funding was made available to Stirling Council and Perth and Kinross Council specifically to develop models for better integration and delivery of services in local areas. Local people do not really care where services come from, as long as they get them. It is seven years since the challenge funding was made available. West Lothian Council is developing models, but other authorities are slow to come up to the mark. I hope that you are right when you say that there will be a change over the next two years, Alastair, but at this stage I am highly sceptical about whether we will see the advance that everyone needs.
Because greater account is being taken of best value, the overview report process will allow us clearly to identify best practice and to cascade it. On the previous occasion when I appeared before the committee, I said that the Convention of Scottish Local Authorities had a major role to play. Like the health sector, it needs to get best practice in joined-up working out into other areas. The amazing thing about the audit of best value is that the councils that have undergone it are telling other councils what it is about and how to approach it. There are good examples out there and other areas of Scotland need to get on board with those. I agree whole-heartedly with you. In fact, the West Lothian best-value report is due out in the next three or four weeks.
We will have to settle for what we have got at the moment, but I am not convinced that that is enough.
We commissioned a report on the issue from Audit Scotland—"Following the Public Pound" was issued last year. We were not comfortable with the findings and asked for further work to be carried out. That further report will be completed later this year. "Following the Public Pound" highlighted the rates issue, when councils moved many of their leisure services into trusts to avoid payments. We are uncomfortable with the fact that those arm's-length, major areas of responsibility are not subject to the same level of scrutiny as councils are. Part of Audit Scotland's remit is to consider that in far more detail. It is vital that the vast amount of money that goes to arm's-length provision should receive the same scrutiny as direct council expenditure does.
In the report that is due out in the autumn, we are trying to distinguish between two groups of arm's-length funding. The first consists of the leisure trusts and so on, in which there are a small number of high-value transactions and large amounts of money are going in to deliver a service as a whole. The second relates to much larger numbers of smaller grants, often to voluntary organisations or community organisations. The councils need to pay attention to different issues in those two sets of circumstances. Through our report, we are trying to identify how well those two areas are being managed and to identify best practice so that everybody can come up to that standard.
Alastair, you said in your opening remarks that the Accounts Commission believes that governance is the key. Paragraph 106 of your report says:
I will not comment specifically on the authority that you mention, other than to say that we are meeting the council on Thursday to hear about its recovery plan. There is a lack of proper financial performance management information across all authorities, but that information is required. It behoves officers to produce that information for elected members. However, if elected members are not given proper information, they should cry from the rooftops that they cannot make policy and strategy judgments on the basis of the information that they are receiving. Both parts of the equation are required.
Your report mentions that scrutiny is a fundamental issue. How can local authorities and councillors be taught to scrutinise better?
No elected member in Scotland would not be able to scrutinise the leaders and senior officers in their council if they were given the basic tools and relevant information. However, support is required. We are not talking about teaching granny to suck eggs; we are talking about proper support and relevant training. I have no concern that councillors cannot scrutinise properly if they are given the right training and support.
In your experience, can people who have failed to scrutinise and who have allowed a crisis to emerge take a local authority out of that crisis?
If a council anywhere in Scotland could not come up with an improvement or recovery plan, that would be unacceptable to the Accounts Commission and to the population in the area.
I realise that you do not want to comment on individual councils, but, in general, if a local authority was unable to come up with a recovery plan that satisfied you, what subsequent action would you contemplate taking?
We would report to the minister that we were not satisfied that the authority had put in place appropriate checks and balances and we would say that, in our view, improvement was unlikely. That is the ultimate sanction for the commission. We hope that no council will get into that situation and that all councils will take the necessary remedial action. So far, there has been no suggestion in any of the authorities that we have examined that they are not prepared to be vigilant and to take appropriate action on the shortcomings.
I want to follow up on a question that I asked earlier. I know that you are planning two years in advance for the best-value audits, but how can your organisation pick up on the flashing lights if a local authority does not do so?
The statutory performance indicators and the various joint and individual reports tend to highlight issues on which a council is struggling. If all the indicators show that a council is going in one direction, the council would be put in advance of others in the programme of best-value audits. We have a planned programme, but it is not set in tablets of stone.
My question is a supplementary to Michael McMahon's. I appreciate the positive comments that you have made, but some time ago, when the McIntosh inquiry was going on and I was working in local government, I wrote a submission about the need for training almost before councillors start work—I promoted the idea of councillors attending a compulsory training course as soon as they are elected. However, we have now got beyond that, because many councillors have got into difficulty with various council departments.
Over the past 10 years, a major role for COSLA has been to put in place training and support. However, I do not believe that that training has been delivered. Part of the problem was that many new councillors were elected in 1996, when the unitary authorities took over.
Did your department and Audit Scotland have input into the framework that the service uses?
The commission is not a department. There are 12 of us who meet once a month. Do you want to answer the question, Caroline?
We have had early discussions with the improvement service, especially about the links between our best-value audits and the service's work with individual councils on local improvement agendas. One part of the exercise is finding out how the training that we recommend for members is best delivered. However, we are still at the early stages of agreeing the terms on which we will work together.
If the service had a spare week or two, I should be happy to explain all my frustrations with the public sector over the past 30 years, but I am sure that that would not be entirely relevant to its work.
I do not know. Good knowledge is always useful.
As the overview report shows, we did a fair amount of work on community care last year. One of the reports that the Audit Committee has spent time looking at deals with the development of free personal care as a policy, particularly the ways in which it is budgeted and planned for. The issue of differing interpretation of responsibilities did not come out strongly in that work. More attention was paid to the difficulties that people have faced in knowing what demand was likely to look like, given the gaps in the information. Perhaps we should feed that issue into our follow-up work on free personal care.
Paragraph 89 of the overview report says:
We have. In our work on the issue and in our current study on delayed discharges, we have advisory groups that bring in a range of interests around a particular service area and we look for opportunities to learn from the different providers in the sector.
I move on to something fresh. Roads are a major issue, particularly in rural parts of Scotland. Alastair MacNish said in his opening statement that 45 per cent of roads need upgrading—you recommend repairing rather than patching—and that there is a backlog of maintenance. That backlog accounts for millions of pounds across Scottish councils; councils can put a figure on it. How can the situation be resolved to bring upgrading up to date and what template should councils adopt to deal with it and to move towards a regular maintenance procedure?
First and foremost, I say that this year the Scottish Executive allocated significant additional moneys to local authorities so that they could try to deal with some of the serious roads issues that they faced. The problem has grown as years have passed. And the jury is out as to whose fault it is that there is such a big backlog. Local authorities always want flexibility in allocation of moneys and their elected members decide the priorities. The graph of expenditure on road maintenance in local authorities shows that, for whatever reason, the roads maintenance programme did not keep pace with the 18 per cent increase in road traffic and 27 per cent increase in the past 10 years in the number of registered vehicles in Scotland. Several councils did not even spend the money that was allocated theoretically in the grant-aided expenditure levels.
Are you suggesting that councils move into specific best-value audits of roads?
That should not be a specific item. The best-value audit is a means by which we audit councils. Our passionate belief is that they should conduct best-value audits of every area for which they have responsibility. Councils do not need Audit Scotland to come along and examine their services from a best-value perspective; they should be doing that themselves. We hope that if a council had a major problem in a specific area, it would take the principles of best value and utilise them to try to solve it. Roads are a perfect example of an area that councils could consider in that light.
Improving Scotland's roads is key to making our economy work better. There is too much batting back and forward between central and local government in respect of who is to blame. Whatever the situation was in the past and for whatever reason, we are where we are. This is all to do with the dying days of the Conservative Government and public expenditure squeezes that forced councils to put capital finance from revenue projects into the roads budget. We could go on and on about that, but we are where we are. We have a massive backlog that is hindering Scotland's economy. Although I understand why the councils cherish our GAE system and the distribution system that lies behind it, I think that that system is stopping the money getting to the roads that need to be repaired. We will, to an extent, have to forget about history and concentrate on where we are today.
We wanted the report to make as big an issue as possible out of a serious problem that can affect lives. Our statement that serious attention was required was not a throwaway line. If serious attention is not given to the issue in many parts of Scotland, lives will be at risk. Therefore, we have highlighted our belief that local government and central Government need to have a serious discussion about the resources that are required to solve the problem. Local government is proud of the principle behind the GAE system, although it has always been unhappy about how the money is allocated. At the same time, however, if you hypothecate specific sums to an area, council leaders will be unhappy because they will not be able to move those resources into areas that they view as being priorities for their councils. There is a problem about how to resolve the problem of how much money has to be spent in a certain area and how much should be spent in ways that the local authorities, who would point out that they are democratically elected to make decisions on behalf of the population of their areas, see fit.
I agree that road maintenance is a serious issue that needs to be addressed and that the condition of many roads needs to be dramatically improved. A concern that I suspect some local authorities might raise relates to the concern that the authorities whose roads were in the worst condition would be given the most resources to address that. Other local authorities might complain that they are being penalised for having dealt properly with their roads, even though that meant incurring an opportunity cost with regard to other services. How can we address that serious issue and ensure that we do not reward people who have not prioritised the issue as they should have?
You are making the prodigal son analogy. The decisions that local government has made on roads have been partly because, for many years, we had mild winters. That meant that the roads budget was underspent each year and the money was transferred across to other areas of service. During that time, the roads started to deteriorate because, although there was no snow, there was severe frost and so on, which started to eat into the structure of the roads.
Let us go back and consider scrutiny, on which I have an observation to make. I was lucky enough to spend yesterday at the G8 parliamentarians conference here in the Scottish Parliament, which considered development in Africa. We looked not only at how donor countries can contribute, but at what developing countries can do for themselves. One of the key points that kept coming up was about governance and scrutiny of what happens to the money that is spent. Here I am, on day 2 of the week, doing exactly the same thing—although the scenario is slightly different, the same issue remains key.
First, all councils have an audit committee. They might not call it that, but they all now have one. We are well shot of the situation of two years ago. We have been pushing the new approach so that all councils now have an audit committee.
I wish to pick up on the subject of the report "Following the Public Pound", in which the Accounts Commission was involved. Can you bring us up to speed about the action that has been taken in that regard? Members have heard anecdotally that people often feel that the services that councils get from external organisations are very good. Councils get a good deal out of many voluntary sector organisations in particular, pound for pound. Scrutiny is important in that respect. As far as the capital that is involved in joint working, partnerships and arm's-length companies is concerned, a tightening-up of the system and the mandatory rules is on the way. What is your general feeling about that?
Caroline Gardner highlighted an area in which huge chunks of council services were being transferred to arm's-length companies that are limited by guarantee or whatever. There is an issue with that, in that a massive amount of money is allocated for it, so proper scrutiny is required. Most of the companies concerned have quite a few councillors on their boards. Are those companies being scrutinised and challenged in the same way as local authorities are? As I said, many services that are provided by the voluntary sector provide excellent value for money. The same emphasis on scrutiny of them is required too, however.
In your opening remarks, you said that there was no evidence of outcomes in community planning and you went on to say that public reporting is not balanced. By inference, I suggest that you were saying that reporting tends to be skewed to show good news rather than anything difficult. What measures are available to you to allow you to flag that up and to produce material for parliamentary committees by a given date and time, through which they could expect to see a report that showed either improvement or failure?
We do not have a statutory direction to impose on local government, nor should we. We have now raised the matter formally by way of this year's overview report; we will report on that in turn. It will not come as a surprise to anyone that their council will tend to want to announce the good news, but balanced reports are needed. We will comment on whether each authority is producing a balanced report card on its performance.
You mentioned reserves and balances in your introductory remarks and you raised the question whether each council should have a clear set of policies that concern what the level of reserves and balances should be. I presume that such policies would take into account contingencies for which the funds might be used. How many councils have an explicit policy that describes why their balances are at a certain level?
There has been huge hype in the media about the fact that money could have been used to cut council tax. I felt genuinely embarrassed for the leader of the City of Edinburgh Council, who said that the criticism was unfair. The City of Edinburgh Council has a clear policy and a figure that we would say is perfectly acceptable. Glasgow City Council is another major city council that has a clear policy on what the level of balances for emergencies should be. We welcome that. It was never meant to be a criticism; unfortunately, the figure of £1 billion came out in the media and they homed in on it.
As well as conducting the best-value audit that Alastair MacNish described, we are ensuring that the annual audit of every council is sharpened so that we can get to the issues that really matter. We plan to pick those up in next year's overview report and to get consistent evidence of the big issues that councils in Scotland face, which will come together to give the committee the story in the future.
When you have a clearer figure on the policies that underlie the balances, do you intend to issue any advice to councils that you think might have too small or too large a contingency fund?
It is always difficult and dangerous for a commission to tell councils that they need clear policies that are transparent and identifiable to their public and then to say that we do not like what they have announced publicly and transparently. We would always have views. Individually, we will have views on what is reasonable regarding income and expenditure in our own households. We will still ask questions and try to extrapolate information from a council if we think that its figure is especially high or especially low.
In your report, you say that the reserves do not include the oil funds and harbour funds that the island authorities—Orkney Islands Council and Shetland Islands Council—have, which come to almost £600 million between the two authorities. Those funds were established to create a basis for a post-oil economy for the communities in those local authority areas. Do they have a well worked-out plan for how those funds are to be deployed in the future in order to achieve the aims for which they were set up?
We have just completed the best-value report on Shetland Islands Council. The report makes it clear that the council provides good-quality services, although we had some concerns about the cost of those services and the use of resources, even given that it is an island authority. We have been pushing the island authorities for their programmes for future investment in their areas. They still have a lot of money, some of which is tied up in trusts, especially in Shetland. However, I do not think that we have any specific information to share with the committee.
Okay. That brings us to the end of our questions. I thank Alastair MacNish and his colleagues from the Accounts Commission and Audit Scotland.
Meeting continued in private until 16:08.