Chamber and committees

I refer the member to the answer to question S6W-35938 on 25 April 2025. All answers to written Parliamentary Questions are available on the Parliament's website, the search facility for which can be found at https://www.parliament.scot/chamber-and-committees/written-questions-and-answers

ScotAccount meets the Scottish Government’s legal obligations and requirements under data protection law. Throughout the development of ScotAccount, we have engaged with the Scottish Government’s Data Protection Officer, who is responsible for data protection assurance and compliance. We have used Data Protection Impact Assessments as part of ScotAccount product development, which are reviewed regularly to monitor the use of data held within the system to ensure individuals’ rights are protected. We have also engaged with the Information Commissioner’s Office (ICO), directly and as part of the Scottish Government’s Digital Identity Expert Group, which includes an ICO representative member.

Registered Social Landlords are not subject to the exclusion on granting tenancies to persons subject to immigration control. Section 118 of the Immigration and Asylum Act 1999, which applies in Scotland applies only to local authorities. Registered Social Landlords do not need to consider nationality or immigration status and can allocate homes to any person. Our Social housing allocations in Scotland: practice guide published in 2019 offers practical assistance to social landlord staff with responsibility for reviewing, monitoring and updating allocation policies and procedures to ensure they comply with current legislation.

Decisions concerning the recruitment of on-call firefighters is an operational matter for the Scottish Fire and Rescue Service. Changing demographics can make the recruitment and retention of on-call firefighters particularly challenging in some communities. However, this picture is not replicated across the whole of Scotland which means a national campaign may be of limited benefit and a more targeted approach might be more appropriate.

The Scottish Government is not currently looking into developing such a portal.

We make decisions about channels to best meet our communications objectives and to reach target audiences with important public messages. We regularly review the accessibility and availability of those channels to help inform our communications mix. Key announcements are published across a variety of communications channels, and there is no reliance on any one platform.

We thank the Scottish Human Rights Commission for their detailed report. We expect to issue our formal response to the report before the Scottish Parliament's summer recess.

There are no legal mechanisms in place to mandate the use of ScotAccount for access to public services.

ScotAccount is designed with privacy in mind. As part of maintaining and securing their account, ScotAccount stores a user’s email address and telephone number. Once users have verified their identity successfully, they can also choose to save their verified personal information into their ScotAccount, if they wish to do so, to enable re-use. Currently, users can choose to store their name, date of birth and address. Users can also choose whether or not to give permission to share the personal information they have saved, with specific public services, if they seek to access an online service or benefit from that organisation. Public services cannot access personal information held in ScotAccount, without the permission of the account holder.

All accounts are subject to data processing as set out in the ScotAccount Privacy Notice, which states that information will not be held for longer than is reasonably necessary and legally justified.

The Scottish Government Digital Identity Beta project contract was awarded to the successful supplier following a competitive tender via the Digital and Technology Services Dynamic Purchasing System (DPS) where all suppliers listed on Lot 1 of the DPS were given the opportunity to respond to the tender. Prior to issuing the tender, a supplier day was held – invitations for this were issued via a PIN on the Public Contracts Scotland portal, therefore all suppliers registered on PCS could request to attend.

The UK’s international obligations, and domestic legislation which implements them, require that equal treatment is afforded to bidders from countries with which a relevant international agreement applies. This means that it would not be lawful to discriminate in favour of suppliers based in Scotland.

We expect to issue our response to the Scottish Human Rights Commission’s report before the Scottish Parliament's summer recess. Our response will outline the actions being taken to respect, protect and fulfil economic, social and cultural rights in the Highlands and Islands.

We acknowledge that more can be done to advance rights realisation in Scotland's Highlands and Island communities. We will continue to work closely with stakeholders, duty bearers and delivery partners to achieve this.