Chamber and committees

The majority of Registers of Scotland fees are set by Order which is subject to the affirmative procedure. The fees were last updated in April 2021. In making a fee order, Ministers will seek to balance affordability with covering the costs of running the registers. RoS is continuously working to improve its efficiency, and thereby keep its running costs as low as possible. 

In October 2024 the average house price for Scotland from UK HPI was £197,000. The RoS fee for a house of this value is £400, which represents 0.2% of the purchase price. 

To support ongoing public and stakeholder engagement SEPA has published consultations relating to the Environmental Authorisations (Scotland) Amendment Regulations 2025, and linked to the Scottish Government consultation. SEPA will use its webpages and social media to ensure authorisation holders and applicants understand how any changes impact them and any action they need to take.

All Scottish Government fleet vehicles are maintained in line with manufacturers guidelines to ensure emission regulation compliance. 

The Scottish Government’s investment in rail covers a wide range of improvements and decarbonisation of rail services forms part of that, be it fleet replacement, investment in feeder stations, or electrification of railway lines and therefore is integrated into the rail budget figures to be found in the draft budget for 2025-26 in Chapter 8 – Transport

The Scottish Government owns two bicycles, and we do not lease any bicycles.

Our bicycles are for use in campaign marketing in respect of Net Zero messages, and are not made available to staff for use on official business.

Registers of Scotland is accountable to the Scottish Parliament and its performance is regularly scrutinised by the Economy and Fair Work Committee. The Scottish Government also receives regular reports on the progress RoS is making in delivery of its Corporate Plan 2022-2027 strategic objectives, which includes updates on the achievement against RoS’s Key Performance Indicators for its service performance (timeliness, quality and customer satisfaction).

As SEPA are directly responsible for its day-to-day operations, I have asked Nicole Paterson, Chief Executive of SEPA to respond. Her response is as follows:

SEPA plan the work it will deliver each year and regularly monitor, review and report on performance in a variety of formats.

The automated customer hub enables greater data insights for regular and accurate performance reporting. KPIs include first call resolution, average handling time, call abandoned, time spent customer facing as percentage of rota, forecast and adherence time and customer satisfaction.

SEPA has robust resilience and emergency management processes in place with partners.

There is no change for stakeholders as they continue to use the unchanged Priority Partner number (emergency services). Previously callers would have used a specific number and spoke to a person in the Customer Hub and that process has not changed.

I refer the member to the answer to question S6W-32136 on 18 December 2024. All answers to written Parliamentary Questions are available on the Parliament's website, the search facility for which can be found athttps://www.parliament.scot/chamber-and-committees/written-questions-and-answers.