Chamber and committees

Any new benefit intended to top-up reserved benefits would have to be developed with research and testing among potential users, and close collaboration with DWP and other stakeholders. For delivery of new benefits, we need to develop and test all application and case management systems to ensure households are able to apply, in addition to obtaining data from DWP and HMRC in order to process and administer the benefit. Any work of such nature is extremely complex and takes a considerable period of time to develop, build and deliver. It would require other priorities to be set aside.

New benefits also require legislation to be made by the Scottish Parliament. The procedures for scrutinising proposed legislation are set out in the Standing Orders of the Parliament. There may also be a requirement for amending regulations to be laid by the UK Government, to ensure that any new income provided by the top-up of reserved benefits does not affect entitlement to other reserved benefits.

I refer the member to the answer to question S6W-05383 on 21 January 2022. All answers to written Parliamentary Questions are available on the Parliament's website, the search facility for which can be found at https://www.parliament.scot/chamber-and-committees/written-questions-and-answers

VoiceAbility has signed an agreement for premises on Bath St in Glasgow to house their Scottish HQ and bespoke training centre. This has been open and available since 1 March 2022. The premises will not be permanently staffed and will be used when required for training events and face-to-face meetings with clients.

This approach is consistent with VoiceAbility’s delivery model which is built around home-based staff and an existing network of accessible co-location venues in local communities, which allows them to reduce the cost of their service whilst being flexible and responsive to fluctuating demand.

Motability is currently the only provider accredited under the Accessible Vehicle and Equipment Scheme. The Scottish Government plans to begin work to re-open the Scheme to additional applicants later this year.

We will announce a timetable for this in due course. We will work with any new accredited providers to integrate and test their service, to ensure disabled people benefit from high standards of service.

VoiceAbility has recruited 16 advocates to date and have a further 15 on reserve from the recruitment process. VoiceAbility will create up to 100 new roles in Scotland, and will continue to recruit as the demand for the service increases.

As highlighted in the response to S6W-06622 on 11 March 2022, there will be no staff permanently based at VoiceAbility’s Glasgow premises. Instead staff will be home-based in every NHS area – ensuring national coverage and reducing costs, whilst also being flexible and responsive to fluctuating demand.

All answers to written Parliamentary Questions are available on the Parliament's website, the search facility for which can be found at https://www.parliament.scot/chamber-and-committees/written-questions-and-answers

The Scottish Government will shortly begin the first stage of the Adult Disability Payment Review. Priority will be given to identifying proposals for alternative ways of understanding the mobility needs of individuals, and planning stakeholder engagement to feed into decisions regarding the scope and remit of the second stage of the review.

A commitment has been made to commence stage two of the review in 2023, once Adult Disability Payment has been delivered for one year. The timeline for completion will be set in collaboration with the independent group members undertaking the review.

A further update will be provided to parliament in due course.

Yes, we will continue to encourage rail operators in their use of new media tools to improve levels of customer service. Since ScotRail launched their Whatsapp facility in September 2019, they have received approximately 45,000 messages via WhatsApp.

ScotRail advise that messages concerning ticket buying accounted for around 20 per cent of all messages. 134 messages in total related to accessibility. WhatsApp remains the least used of ScotRail’s three main channels, with incoming messages on Twitter for the same period at around 438,000, and Facebook at 80,000.

Caledonian Sleeper is introducing a Live Chat facility. While being rolled out on a ‘soft launch’ basis it is already receiving 50+ messages a day, and it is planned that this will be adopted on a formal basis in the coming months.

Caledonian Sleeper has the facility to text all of its guests and also regularly messages them on social media as requested.

The Government’s spending plans are set out in the budget. We are already investing £361 million in Scottish benefits above the level of funding to be received from the UK Government through Block Grant Adjustments.

Increases to Scottish Child Payment, Adult Disability Payment, Child Disability Payment and Best Start Grant are made by Scottish Statutory Instrument under powers in the Social Security (Scotland) Act 2018. Increases to Best Start Foods are made under section 13 of the Social Security Act 1988. The procedures for scrutinising proposed legislation are set out in the Standing Orders of the Parliament. Bridging Payments are made by local authorities on behalf of Scottish Ministers, the value of payments is set out in guidance to local authorities, published in April 2021.

In due course we will deliver the Scottish replacement for Winter Fuel Payment. It remains a reserved benefit until then.

refer the member to the answer to question S6W-06847 on 11 March 2022. All answers to written Parliamentary Questions are available on the Parliament's website, the search facility for which can be found at https://www.parliament.scot/chamber-and-committees/written-questions-and-answers

The Scottish Government continues to work closely with the construction sector, through the Construction Leadership Forum (CLF), to assess shortages of both materials and labour facing parts of the construction sector, including the manufacturing slowdown, and continue to be advised of developments in this regard.

We continue to work closely with our social and affordable housing delivery partners and to monitor progress on a project by project basis across the country through our network of area teams. This is a constantly changing position and we are working together to deliver warm affordable homes for the people who need them, including accessible social housing for disabled and older people, as quickly as it is possible to do so, and to make full use of the £3.6 billion five-year funding already secured to support the delivery of social and affordable housing across Scotland.