Current status: Answered by Jenni Minto on 15 October 2024
To ask the Scottish Government what action it takes to address the issues faced by patients affected by transvaginal mesh when two NHS boards are involved in their care and they (a) cannot agree on a course of treatment and (b) are not communicating with each other on the matter.
Decisions about patient care should be taken by the clinicians and the patient involved following meaningful discussion and the sharing of all necessary information, including benefits, risks and alternative treatments.
In a circumstance where two NHS boards are involved in a patients care, it would be expected that healthcare professionals from both health boards communicate with each other to discuss and agree a coordinated treatment plan. If a resolution cannot be reached by the clinical teams involved, then concerns can be escalated to the Health Board Management through the appropriate channels.
Patients can consider submitting a formal complaint to the Health Board(s) involved. It is through feedback of this nature that health services can identify any issues and take steps to make improvements. The Patient Advice & Support Service (PASS) is a free, independent and confidential service that supports NHS patients. PASS can offer help and advice with complaints, advocacy support, and help navigating the healthcare system.
Patients can also use their right to request a second opinion from another clinician. This may be appropriate in cases where Health Boards cannot agree on a recommended course of action. If a patient would like a second opinion their clinician or GP will be able to provide advice and make arrangements.