I will welcome views on future targets.Strategic ObjectivesPerformance MeasuresKey TargetsDemand:To stimulate participation in lifelong learning.Number of enquiries to learndirect scotland information services.Number of hits on learndirect scotland website.Number of 'learndirect scotland' learners:-returners to learning -new learnersIncrease the average annual number of helpline calls from 26,000 (1998-99) to 120,000 by 2001-02.300,000 average annual hits by 2001-02. 30,000 of which 15,000 in social inclusion areas and 5,000 in SMEs.20,000 of which 8,000 in social inclusion areas and 4,000 in SMEs.Information & Advice:To provide impartial, helpful and effective information and advice on learning.Customer satisfaction. Up to date...