In his recent letter to NHS board and Trusts Chief Executives about access to medical records the Chief Executive, NHSScotland, referred to my statement that the NHS must be as open and transparent as possible and indicated that:the service should continue to ensure that any requests for access to medical records are handled promptly and in accordance with the Data Protection Act.if patients are not happy about the way the application has been dealt with they may either write and complain to the data controller within the organisation, using the NHS complaints procedure, or complain to the Information Commissioner.The Information Commissioner may take action against NHS organisations who do not meet...