Theoretically, anyone can have access to an e-mail address if they have access to the internet via a variety of technologies ranging from PCs, Digital TV, WAP mobile phones, video game consoles or handheld computers.Some surveys do measure use of e-mail (rather than access) and in Scotland, for those people that have home access to the internet, more than 75% use e-mail (Scottish Household Survey (SHS) 2001).In order to make comparisons between different countries, it is necessary that the surveys used to collect the information use harmonised questions. There are to date...