- Asked by: Craig Hoy, MSP for South Scotland, Scottish Conservative and Unionist Party
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Date lodged: Thursday, 19 January 2023
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Current Status:
Answered by Humza Yousaf on 2 February 2023
To ask the Scottish Government, in light of the commitment in its Digital Health and Care Strategy, what it has done to enable people to (a) book/rearrange appointments, (b) order prescriptions, (c) update their details and (d) generally conduct all routine "transactions" online, and how many people have made use of these services in the last two years, broken down by NHS board.
Answer
I refer the member to the answer to question S6W-13979 on 30 January 2023. All answers to written Parliamentary Questions are available on the Parliament's website, the search facility for which can be found at https://www.parliament.scot/chamber-and-committees/written-questions-and-answers .
- Asked by: Craig Hoy, MSP for South Scotland, Scottish Conservative and Unionist Party
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Date lodged: Thursday, 19 January 2023
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Current Status:
Answered by Humza Yousaf on 2 February 2023
To ask the Scottish Government, in light of the commitment in its Digital Health and Care Strategy, what it is doing to enable prevention, independent living, and healthy ageing through the provision of digital services in the home.
Answer
Scottish Government is doing a range of things to support partners including work on telecare, enhanced use of Near Me and remote monitoring. Delivery is ongoing, as set out in the annual delivery plan for Digital Health & Care (see Care in the Digital Age: delivery plan 2022 to 2023 - gov.scot (www.gov.scot) ). An update will be published later this year with delivery priorities for 2023-24 and will include an overview of progress against existing commitments.
The Action Plan for Digital Approaches in Care Homes also responds to the current and emerging needs of care home providers and their residents and to realise the benefits of digital technologies. The Plan supports delivery of the Digital Health & Care Strategy and is aligned and informed by a wide range of national strategies, plans and programmes.
- Asked by: Craig Hoy, MSP for South Scotland, Scottish Conservative and Unionist Party
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Date lodged: Thursday, 19 January 2023
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Current Status:
Answered by Humza Yousaf on 2 February 2023
To ask the Scottish Government, in light of the commitment in its Digital Health and Care Strategy, what it has done to ensure that essential health and care digital services are secure-by-design and that this approach is adopted across the supply chain.
Answer
The Scottish Government promotes the use of the Cyber Security Procurement Support Tool, which was developed to help public sector organisations to identify cyber risks and improve the cyber security of supply chains by asking suppliers consistent questions about protection against cyber threats. The need to embed secure-by-design will be further reinforced in the developing Procurement and Commercial Strategy and through ongoing industry engagement.
- Asked by: Craig Hoy, MSP for South Scotland, Scottish Conservative and Unionist Party
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Date lodged: Thursday, 19 January 2023
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Current Status:
Answered by Humza Yousaf on 2 February 2023
To ask the Scottish Government, in light of the commitment in its Digital Health and Care Strategy, what tools and training resources it has created to support the improvement of information governance and cyber skills within health and social care.
Answer
Since launching the Digital Health and Care Strategy in 2021 the Scottish Government has created various resources to support the improvement of Information Governance and cyber security skills, including but not limited to:
- The National IG Competency Framework for Health and Care which consists of tools, training resources, and career pathways that can be used to empower staff in areas of information governance, cyber security, data science, management of data and digital assets.
- The Scottish Information Sharing toolkit which includes tools and resources for information risk management, privacy and ethics, Incident response templates and playbooks.
- Working closely with academia and professional bodies to develop courses in data science and risk management to support staff with their Information Governance and cybersecurity skillset
- Providing grants to access training courses for people interested across health and social care, as part of their career development.
- Asked by: Craig Hoy, MSP for South Scotland, Scottish Conservative and Unionist Party
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Date lodged: Thursday, 19 January 2023
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Current Status:
Answered by Humza Yousaf on 2 February 2023
To ask the Scottish Government whether it has developed a safety case for all major health and care systems, and, if so, what approach it followed to design these.
Answer
Currently, several key national programmes have undertaken safety cases - this includes the national vaccination programme and work on Connect me (remote health monitoring). More broadly, we are currently developing our national policy approach to safety cases within digital health and care. This will be developed in line with national work being taken forward through the Scottish Patient Safety Programme.
- Asked by: Craig Hoy, MSP for South Scotland, Scottish Conservative and Unionist Party
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Date lodged: Thursday, 19 January 2023
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Current Status:
Answered by Humza Yousaf on 2 February 2023
To ask the Scottish Government, in light of the commitment in its Digital Health and Care Strategy, whether it has provided a single and secure way for health and care staff to sign in to clinical and care systems and data.
Answer
The Scottish Government continues to support NHS Boards to implement single sign on solutions and technologies to have safe and streamlined access to systems. In addition, the Scottish Government is supporting the federation of the Microsoft 365 platforms to further integrate access to systems and data across the health and care sector.
- Asked by: Craig Hoy, MSP for South Scotland, Scottish Conservative and Unionist Party
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Date lodged: Thursday, 19 January 2023
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Current Status:
Answered by Humza Yousaf on 2 February 2023
To ask the Scottish Government what it has done to modernise its core health and care business systems.
Answer
Scottish Government is undertaking a wide range of digital programmes to support partners including work on Microsoft 365, the roll out Hospital Electronic Prescribing and Medicines Administration (HEPMA),the rollout of new General Practice IT systems, development of the National Digital Platform and Digital Diagnostics. Delivery is ongoing, as set out in the annual delivery plan for Digital Health & Care (see Care in the Digital Age: delivery plan 2022 to 2023 - gov.scot (www.gov.scot)
- Asked by: Craig Hoy, MSP for South Scotland, Scottish Conservative and Unionist Party
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Date lodged: Thursday, 19 January 2023
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Current Status:
Answered by Humza Yousaf on 2 February 2023
To ask the Scottish Government, in light of the commitment in its Digital Health and Care Strategy, what user-friendly, role-appropriate information and resources it has produced to support people being cared for.
Answer
The Scottish Government recognises it is important for the workforce and members of the public to have access to information about digital services they use in the right format. To support us with this we take a strong participatory approach which includes a Digital Health and Care Equalities and Inclusion Advisory Group comprised of around 20 representatives including those with lived experience.
Examples of user-friendly information available include the Protect Scotland App which was available in a number of languages and in child friendly format. We have also developed guidance on Near Me in a range of formats including child friendly, easy read versions and an information leaflet in a range of languages.
Our cross-sector Building Digital Skills & Leadership Programme led by NHS Education for Scotland aims to provide digital skills learning for all staff across health and social care that is tailored to the jobs they do and is aligned to the current and emerging technologies that are transforming services for our patients and service users.
- Asked by: Craig Hoy, MSP for South Scotland, Scottish Conservative and Unionist Party
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Date lodged: Thursday, 19 January 2023
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Current Status:
Answered by Humza Yousaf on 2 February 2023
To ask the Scottish Government what action it has taken to improve the (a) security capabilities and (b) resilience of its health and social care services’ digital systems.
Answer
The Scottish Government actively promotes cyber security in order to reduce the risk of cyber-attacks and protect against the unauthorised exploitation of systems, networks and technologies. We promote best practice, regulatory requirements, and global international standards for the improvement of Cyber security practices.
For the NHS, each Health Board must report improvements to resilience and capabilities to the Scottish Government through regulatory audits. In doing so the Scottish Government is able to monitor continual improvements by Boards against the Scottish Public Sector Cyber Resilience Framework.
The Scottish Government, have also established the Cyber Centre of Excellence to enhance its response to security. This will enable Scotland-wide management of cyber security services, that can be proactively, securely and consistently delivered across the NHS.
Additionally, supporting the adoption of Microsoft Office 365 across the health and care sector allows organisations to make use of the most up to date threat protection available from a trusted supplier.
- Asked by: Craig Hoy, MSP for South Scotland, Scottish Conservative and Unionist Party
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Date lodged: Thursday, 19 January 2023
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Current Status:
Answered by Humza Yousaf on 2 February 2023
To ask the Scottish Government how it is ensuring that (a) consistent and (b) tailored digital skills learning and development on accessible platforms exist for all health and care staff.
Answer
Currently, staff can access digital skills learning and development resources through the Turas platform managed and run by NHS National Education for Scotland, and through the skills platform of SSSC. Work is underway on reviewing the accessibility of this, with a view to considering the creation of a Central Library of Digital Skills Resource. This work aims to understand the user needs in relation to digital confidence, accessing technology and building digital skills. It is tailored to the requirements of specific roles to enhance career progression for all staff across health and care. We will work with our wide range of partners across health and care to ensure effective communication of this resource and that it complements existing resources.
