- Asked by: Mark Griffin, MSP for Central Scotland, Scottish Labour
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Date lodged: Thursday, 13 October 2022
Submitting member has a registered interest.
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Current Status:
Answered by Shona Robison on 3 November 2022
To ask the Scottish Government what the status is of each (a) single building assessment and (b) single building assessment application it has received under the grant-based approach.
Answer
16 buildings are now in delivery stage with a further 11 buildings finalising applications. We have expanded the pilot to 27 buildings in order to capture an additional building attached to an original pilot building.
- Asked by: Craig Hoy, MSP for South Scotland, Scottish Conservative and Unionist Party
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Date lodged: Thursday, 06 October 2022
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Current Status:
Answered by Jenny Gilruth on 3 November 2022
To ask the Scottish Government how many complaints from (a) passengers and (b) staff have been received by ScotRail regarding train services in the South of Scotland in 2022, broken down by the (i) reason for the complaint and (ii) local authority area.
Answer
ScotRail does not record passenger complaints data by region or local authority area, but by rail route. The following table shows ScotRail’s complaints data for routes which serve the South Scotland region from 1 April 2022:
Complaint Type | April | May | June | July | Aug | Sept | Oct |
1st Class | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
Assisted Travel | 0 | 0 | 1 | 0 | 0 | 0 | 0 |
Capacity | 3 | 3 | 7 | 5 | 1 | 0 | 3 |
Environment | 2 | 2 | 4 | 3 | 6 | 3 | 2 |
Information Provision | 1 | 1 | 0 | 0 | 0 | 2 | 2 |
Policy And Product | 6 | 5 | 2 | 0 | 3 | 2 | 1 |
Rail Replacement | 1 | 0 | 1 | 0 | 0 | 0 | 0 |
Safety & Security | 2 | 0 | 0 | 1 | 0 | 0 | 1 |
Smartcard | 0 | 0 | 0 | 0 | 0 | 1 | 0 |
Staff | 4 | 4 | 5 | 3 | 3 | 4 | 6 |
Station Facilities | 2 | 0 | 0 | 0 | 0 | 1 | 0 |
Ticket Buying Facilities | 1 | 0 | 0 | 0 | 2 | 1 | 1 |
Timetable | 0 | 2 | 0 | 5 | 1 | 0 | 2 |
Train Service Performance | 5 | 17 | 9 | 4 | 2 | 7 | 9 |
TOTAL | 28 | 34 | 29 | 21 | 18 | 21 | 27 |
ScotRail has confirmed that the routes detailed below were included in this data. The member should note that the data reflects complaints which may have occurred at any point on the route:
- Ayr - Glasgow
- Barrhead - Glasgow
- Carlisle - Glasgow
- Dumfries - Glasgow / Edinburgh
- Edinburgh - Dunbar
- Edinburgh - North Berwick
- Edinburgh - Tweedbank
- Girvan - Glasgow / Edinburgh
- Glasgow - Kilmarnock
- Glasgow - Lanark
- Glasgow - Stranraer
- Kilmarnock - Carlisle
- Kilmarnock - Dumfries
ScotRail does not record staff complaints and therefore the information is not available.
- Asked by: Jamie Greene, MSP for West Scotland, Scottish Conservative and Unionist Party
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Date lodged: Wednesday, 26 October 2022
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Current Status:
Answered by John Swinney on 3 November 2022
To ask the Scottish Government what urgent action it is taking to reduce the reported backlog in Scotland’s Redress Scheme.
Answer
Scotland’s Redress Scheme is committed to providing a swifter and less adversarial option than court action for survivors of abuse in care. We are aware that, for some applicants, the process is taking longer than they have expected, and officials are working to ensure opportunities for improving the service are identified and acted upon.
Recent improvements include the recruitment of additional case workers. There are currently 17 case workers in post, and by the middle of November 2022 this will rise to 23.
It is not possible to give an average or target time from receipt of an application through to issuing of a redress payment and apology. Applications progress at differing rates depending on how complete they are when submitted, the availability of information, evidence and records, and the extent of verification checks required. Priority is given to applicants with a terminal illness and those over 68 years of age.
- Asked by: Monica Lennon, MSP for Central Scotland, Scottish Labour
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Date lodged: Wednesday, 26 October 2022
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Current Status:
Answered by Kevin Stewart on 3 November 2022
To ask the Scottish Government what assessment it has made of the current waiting times for care home places, in light of reports of long waiting lists and delayed hospital discharges.
Answer
The Scottish Government does not hold all data on the current average waiting time for a care home place, therefore no assessment can be made.
- Asked by: Mark Griffin, MSP for Central Scotland, Scottish Labour
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Date lodged: Wednesday, 26 October 2022
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Current Status:
Answered by Shona Robison on 3 November 2022
To ask the Scottish Government whether it is the case that it will establish a professional indemnity scheme for single building assessments surveyors and professionals, and, if it is the case, when work to establish such an indemnity scheme began, or will begin, and when it will be launched.
Answer
The UK PII Scheme started on 26 of September 2022 and covers the whole of the UK.
- Asked by: Jamie Greene, MSP for West Scotland, Scottish Conservative and Unionist Party
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Date lodged: Wednesday, 26 October 2022
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Current Status:
Answered by John Swinney on 3 November 2022
To ask the Scottish Government how many full-time equivalent (FTE) caseworkers are currently employed for processing claims in Scotland’s Redress Scheme.
Answer
On 26 October 2022 16 case workers were employed, working to 15.4 full time equivalent (FTE).
From the 14 November 2022, 23 case workers are expected to be in post, with a FTE of 22.2.
- Asked by: Monica Lennon, MSP for Central Scotland, Scottish Labour
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Date lodged: Wednesday, 26 October 2022
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Current Status:
Answered by Kevin Stewart on 3 November 2022
To ask the Scottish Government what the current average waiting time is for a care home place.
Answer
The Scottish Government does not hold data on the current average waiting time for a care home place.
Information on the number of delayed hospital discharges by reason for delay (including care home placement) and length of delay is available on the Public Health Scotland website (See Excel download for standard delays, tab 4) :
Delayed discharges in NHSScotland monthly - Figures for September 2022 - Delayed discharges in NHSScotland monthly - Publications - Public Health Scotland
However, this will not include those awaiting a care home placement who are in the community, nor those awaiting a placement for whom their discharge is not delayed.
- Asked by: Jamie Greene, MSP for West Scotland, Scottish Conservative and Unionist Party
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Date lodged: Wednesday, 26 October 2022
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Current Status:
Answered by John Swinney on 3 November 2022
To ask the Scottish Government, further to the answer to question S6W-10649 by John Swinney on 2 September 2022, how much of the money that has been distributed in payments by Scotland's Redress Scheme to date has come from (a) taxpayer funds, (b) organisations on the official list of contributors and (c) NHS boards.
Answer
Applicants have six months from receipt of offer of payment to accept or decline the offer. As of 31 October 2022 payments totalling £8,570,168 have been made to survivors or their next of kin.
The most recently available data for payment breakdown, as of 30 September 2022, shows that redress payments of £3,464,900 have been attributed to organisations contributing to the scheme. The NHS boards contribution is included in this figure, however, for survivor data privacy reasons further breakdown of the data to the level of individual organisations would not be appropriate at this time.
There are 16 contributors, with potential contributions agreed reaching £122m. The live list has been published online since 8 December 2021.
- Asked by: Mark Griffin, MSP for Central Scotland, Scottish Labour
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Date lodged: Thursday, 13 October 2022
Submitting member has a registered interest.
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Current Status:
Answered by Shona Robison on 3 November 2022
To ask the Scottish Government, further to the answer to question S6W-10193 by Shona Robison on 6 September 2022, regarding the single building assessment, how many queries it has received to date on the potential additional risk of fire spread related to car parks.
Answer
In the programme to date this has been raised twice with regard to buildings participating in the pilot. As part of the building assessment programme we have had discussions with fire engineers when they have raised concerns regarding carparks in buildings.
- Asked by: Mark Griffin, MSP for Central Scotland, Scottish Labour
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Date lodged: Thursday, 13 October 2022
Submitting member has a registered interest.
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Current Status:
Answered by Shona Robison on 3 November 2022
To ask the Scottish Government further to the answer to question S6W-10191 by Shona Robison on 6 September 2022, how many of those buildings, which have applied under the grant-based scheme, have received (a) partial and (b) full funding.
Answer
We have made 18 payments so far to 15 buildings, with 10 currently under assessment with a partial payment and 5 with full payment and assessment having concluded. All buildings with cladding concerns have and will continue to be offered fully funded assessments.