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Chamber and committees

Question ref. S5W-08166
Asked by: Ruth Maguire, Cunninghame South, Scottish National Party
Date lodged: 16 March 2017


To ask the Scottish Government how it is gaining the views of people with direct personal experience of the current social security system to help shape Scotland’s new system.

Current status: Answered by Jeane Freeman on 23 March 2017


One of the key principles of Social Security in Scotland is that the processes, procedures and systems will be designed and built with and for the people of Scotland.

To do that, at least 2,000 people with direct personal experience of the current social security system are being invited to join ‘Experience Panels’. The Experience Panels will bring together groups of people who are willing to share their views of how the current system works, and how it could and should work.

We will collaborate over the next four years with these Experience Panels to design and build Scotland’s new Social Security system.

Registration is now live and people can do so:

Online at

By post. A copy of the registration form can be downloaded from the website and sent back to Freepost SOCIAL SECURITY EXPERIENCE PANELS.

On the phone on Freephone 0800 029 4974.

As part of this recruitment, we have sent personal invitations to 18,000 people who have recent or current experience of the social security system. Each of them will have received information on the Experience Panels, a Scottish Government invitation to participate and a registration form.