Questions and answers

Parliamentary questions can be asked by any MSP to the Scottish Government or the Scottish Parliamentary Corporate Body. The questions provide a means for MSPs to get factual and statistical information.

Written questions must be answered within 10 working days (20 working days during recess)

Other questions such as Topical, Portfolio, General and First Minister's Question Times are taken in the Chamber

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Question reference: S6W-37190

Asked by: Craig Hoy, MSP for South Scotland, Scottish Conservative and Unionist Party
Date lodged: Tuesday, 29 April 2025
Current Status: Answered by Fiona Hyslop on 13 May 2025

To ask the Scottish Government whether it will provide an update on what representation it has made to the Driver and Vehicle Standards Agency and the UK Government regarding (a) reported long delays for practical driving test appointments in Scotland and (b) reports that third party resellers are using bot-based technologies to capture cancelled appointments, which are then being resold at a far higher price, resulting in increased pressure on driving test centres in Scotland.

My officials met with the Driver and Vehicle Standards Agency (DVSA), an agency of the UK Government, on 5 February 2025. Topics discussed included actions being taken to alleviate driving test waiting times and issues surrounding the use of bots to book and upsell driving tests to learners.

These issues are unacceptable and I welcome the actions announced on 23 April 2025 by the Department for Transport’s Secretary of State, Heidi Alexander MP to rectify the situation.

My officials met with officials from DVSA again on 6 May 2025 to discuss further the actions announced, and will be meeting with them quarterly going forward.

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Question reference: S6W-37190

Answer