- Asked by: Mark Griffin, MSP for Central Scotland, Scottish Labour
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Date lodged: Thursday, 20 March 2014
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Current Status:
Answered by Keith Brown on 3 April 2014
To ask the Scottish Government what assurances it has received from Serco NorthLink that it will introduce measures to improve its communications strategy, in relation to dealing with vessel failure, with (a) island communities, (b) passengers, (c) trade unions and (d) businesses; what those measures will be, and when they will be introduced.
Answer
Serco Northlink Ferries Ltd consistently review their communications strategy and provide regular updates to Transport Scotland.
The daily and key recipient briefings introduced during the Hamnavoe service interruption have been captured in the contract business interruption processes. These were further reviewed after the Hamnavoe returned to service and categorised by sector, for instance tourism/freight/hotelier/operator. They are regularly reviewed and updated by the operator to ensure all key contact details remain current.
Resilience planning is discussed by the operator at both the Orkney emergency group committee and Caithness transport forum meetings which are attended by both NorthLink’s customer care manager and freight manager. The operator attends Zetrans on a quarterly basis and likewise meets both trade unions and business stakeholders from both the passenger and freight sectors on a regular basis. Its most recent public forum held on the Hamnavoe on Thursday 6 February 2014 was attended by over 80 representatives of Orkney businesses and local interest groups.
- Asked by: Mark Griffin, MSP for Central Scotland, Scottish Labour
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Date lodged: Thursday, 20 March 2014
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Current Status:
Answered by Keith Brown on 3 April 2014
To ask the Scottish Government whether the proposed closure of the upper level tunnel at Glasgow Queen Street station will coincide with work being carried out at the Winchburgh tunnel.
Answer
The initial assessment is that disruption will be less overall if the works at the two tunnels are done at separate times. This is to do with the resilience of the overall network and the wider performance impacts. The rail industry is still working to arrive at a solution that minimises disruption.
- Asked by: Mark Griffin, MSP for Central Scotland, Scottish Labour
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Date lodged: Wednesday, 19 March 2014
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Current Status:
Taken in the Chamber on 26 March 2014
To ask the Scottish Government on what basis it considers that its childcare plans for an independent Scotland would create a 6% rise in female employment.
Answer
Taken in the Chamber on 26 March 2014
- Asked by: Mark Griffin, MSP for Central Scotland, Scottish Labour
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Date lodged: Thursday, 27 February 2014
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Current Status:
Answered by Keith Brown on 13 March 2014
To ask the Scottish Government, further to the answer to question S4W-15727 by Keith Brown on 28 June 2013, when the report will be published.
Answer
The report into the breakdown of the MV Hamnavoe was published on 7 March 2014 and is available on the Transport Scotland website by following the link:
http://www.transportscotland.gov.uk/water/ferries/subsidised/northern-isles-ferry-services
The report covers the search for a replacement vessel, contingency measures, communications, financial impact and lessons learned.
- Asked by: Mark Griffin, MSP for Central Scotland, Scottish Labour
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Date lodged: Thursday, 27 February 2014
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Current Status:
Answered by Keith Brown on 13 March 2014
To ask the Scottish Government what recent discussions it has had with Serco NorthLink regarding procedures in the event of a vessel breaking down on its Northern Isles' services.
Answer
Transport Scotland regularly meets with Serco NorthLink Ferries Ltd to discuss a range of operational issues in connection with the service Serco NorthLink ferries Ltd provide under the Public Service Contract with Scottish Ministers. These discussions include procedures in the event of a vessel breakdown.
- Asked by: Mark Griffin, MSP for Central Scotland, Scottish Labour
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Date lodged: Thursday, 27 February 2014
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Current Status:
Answered by Keith Brown on 13 March 2014
To ask the Scottish Government, further to the answer to question S4W-15728 by Keith Brown on 28 June 2013, what the final cost was of the vessel breaking down, and how much of this will be met by (a) the public sector and (b) Serco NorthLink.
Answer
<>I refer the member to the answer to question S4W-19964 on 13 March 2014. All answers to written parliamentary questions are available on the Parliament’s website, the search facility for which can be found at
http://www.scottish.parliament.uk/parliamentarybusiness/28877.aspx
- Asked by: Mark Griffin, MSP for Central Scotland, Scottish Labour
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Date lodged: Thursday, 27 February 2014
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Current Status:
Answered by Keith Brown on 13 March 2014
To ask the Scottish Government what the cost was to the public sector of the first year of the 2012-18 Serco NorthLink contract to the Northern Isles.
Answer
The Scottish Government paid a grant of £37,556,777.39 subject to any final adjustment, to Serco Northlink Ferries Ltd in respect of the first contract year of the 2012-18 Northern Isles Ferry Services, Public Service Contract.
- Asked by: Mark Griffin, MSP for Central Scotland, Scottish Labour
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Date lodged: Thursday, 27 February 2014
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Current Status:
Answered by Keith Brown on 13 March 2014
To ask the Scottish Government what lessons it has learned from (a) Serco NorthLink's and (b) Transport Scotland’s response to the breakdown of MV Hamnavoe in April 2013.
Answer
<>I refer the member to the answer to question SW4-19964 on 13 March 2014. All answers to written parliamentary questions are available on the Parliament’s website, the search facility for which can be found at
http://www.scottish.parliament.uk/parliamentarybusiness/28877.aspx
- Asked by: Mark Griffin, MSP for Central Scotland, Scottish Labour
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Date lodged: Monday, 03 March 2014
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Current Status:
Taken in the Chamber on 4 March 2014
To ask the Scottish Government when the Glasgow Airport Strategic Transport Network Study will be published.
Answer
Taken in the Chamber on 4 March 2014
- Asked by: Mark Griffin, MSP for Central Scotland, Scottish Labour
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Date lodged: Wednesday, 26 February 2014
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Current Status:
Taken in the Chamber on 5 March 2014
To ask the Scottish Government whether Police Scotland has informed the Cabinet Secretary for Justice of the number of respondents to the consultation on public counter services.
Answer
Taken in the Chamber on 5 March 2014