To ask the Scottish Executive, further to the answer to question S2W-1504 by Malcolm Chisholm on 12 August 2003, what guidance is given to NHS boards regarding charging for car parking at hospitals.
Following the review of car parking arrangements across NHS sites in Scotland and certain lessons learned recently in the introduction of car park charging at hospital sites, the guidance issued in 2000 has been updated.
The revised guidance which will apply to all future car parking schemes has been issued to NHSScotland by way of a Health Department Letter today. This guidance applies both where car parking facilities are being provided and/or managed by NHS boards and by private sector providers.
Car park charging should not be introduced as a means of generating income but charging may be justified if it is to:
· cover any significant costs in providing parking facilities (e.g. capital charges, maintenance costs, administration costs, security costs, security lighting, CCTV);
· cover the cost of providing new or improved parking facilities or making existing facilities more secure, and
· better manage car parking facilities by discouraging unauthorised users (e.g. fly-parkers) but in so doing, measures taken to discourage unauthorised users must not be detrimental to the car parking arrangements for staff, patients and visitors.
Where charges are made, NHS boards should adhere to the following principles:
NHS boards must be able to demonstrate the level of income generated from car parking and how it has been utilised;
before introducing or substantially revising car park charges, NHS boards must consult with staff, the public and any relevant bodies or organisations;
sufficient car parking space and concessionary car parking rates should be available to staff and consideration should be given to providing concessions to certain categories of patient (e.g. patients attending regularly for dialysis or radiotherapy), and
a reasonable proportion of parking spaces should be set aside for disabled parking. In determining disabled parking spaces, the needs of disabled persons should be fully considered (e.g. wide spaces, no kerbs or steps, preferably under cover, and located at different entrances to the NHS facility).
Where fly parking is a particular problem, in discouraging unauthorised users, NHS boards should investigate ways to control such parking, other than introducing excessive daily charges for all car-park users. Such options may be:
· to check at manual barriers the validity of parkers between, say 7 am and 10 am (e.g. staff id, appointment card, details of the patient they are visiting); or
· to limit the availability of car parking space by keeping certain car parks closed until 10 am and, say, designating car parks “staff only” and “out-patients/day-patients only”, and
Where there is no option but to discourage or control the level of unauthorised parking by charging excessive daily rates, arrangements must be put in place to ensure that patients and visitors who are legitimately parked in the car park all day are given a concessionary rate.
In all cases charges should reflect a reasonable balance between the perceived needs of staff, patients and visitors, the cost of car parking generally in the area, and the costs of maintaining car parking facilities. Widespread charging of excessive rates to staff, patients or visitors cannot be justified.