To ask the Scottish Executive what plans it has to develop the role of telehealth to enhance the provision of emergency and unscheduled care, in particular in rural areas.
There is various planned and actual activity around the use of telehealth to enhance the provision of emergency and unscheduled care. The focus for this work is NHS 24 and the Scottish Ambulance Service.
The Scottish Ambulance Service, in partnership with NHS 24 and GP out-of-hours services across Scotland, has established a professional to professional help line that gives ambulance staff the ability to contact another health care professional such as a senior GP for advice and support in real-time decision making and management of patients. This may for example allow a patient who previously would have been transferred from home to a distant hospital to be either managed at home or within their local community.
The ambulance service are also making use of defibrillators that allow transmission of ECGs to the local cardiac or accident and emergency unit to support the early diagnosis of myocardial infarction. This may mean immediate transfer to a centre for the administration of thrombolysis (clot busting). The new defibrillators can also capture further information regarding the crews'' performance during resuscitation, not only giving immediate feedback on the effectiveness of their intervention but also transmitting that information to a database for further detailed analysis and feedback. The ambulance service is currently piloting this.
NHS 24, through the Scottish Centre for Telehealth (SCT), is working with NHS Grampian to develop an integrated telemedicine solution utilising the network of community hospitals across rural Grampian. The evolving model will allow patients to be assessed in their community hospital by either a senior nurse or local GP supported by a specialist consultant in accident and emergency based in Aberdeen.
The Scottish Ambulance Service, through its investment in cab-based technology already has the capability to provide a level of decision making support to front line staff. Following a successful pilot project in Ayrshire where the patient record and clinical recordings were transmitted from the ambulance to the receiving accident and emergency department before the patient arrived, work is now ongoing with NHS Fife to further refine this development with the intention of extending the capability across Scotland.
Currently, first responders have access to senior paramedic support accessed by telephone to the emergency medical despatch centres of the ambulance service. There are currently no plans in place to further enhance this capability in the immediate future. However NHS 24/SCT is engaging with industry to monitor decision support solutions that deliver mobile telemedicine and looking at the future advances in technology and monitoring equipment to determine how these may realistically be deployed to benefit patients and support care providers.