To ask the Scottish Executive what support is available to local GPs to assist them in dealing with asylum seekers who have no knowledge of NHS procedures.
Asylum seekers who come to Scotland throughNational Asylum Support Services are entitled to the same health care system asthe indigenous population. The Scottish Refugee Integration Forum Action Plan waslaunched last year and provided information and recommendations for the health service.This was supported by a national conference held in February, which shared goodpractice and identified the challenges ahead.
The majority of asylum seekersin Scotland are based in Glasgow. Greater Glasgow NHS Board and Primary Care NHS Trustprovide GP registration to all asylum seekers dispersed from London withintwo working days of their arrival. There are currently 35 GP practices and associatedstaff providing this service throughout the city.
A multi-disciplinary asylum supportteam has been established which provides information to all GPs in Glasgow, andtraining for frontline staff and other health professionals is available throughGreater Glasgow Primary Care NHS Trust’s Multicultural Team.
Glasgow Interpreting and TranslatingServices provides services for patients, families, health professionals and communitygroups. Health professionals are encouraged to use these services for patient consultations.
The National Resource Centrefor Ethnic Minority Health is currently developing a resource pack for all NHS staffand a website will soon exist for access to up-to-date information.
The Scottish Executive has worked with the National Asylum Support Services and the National ResourceCentre for Ethnic Minority Health to ensure that information on NHS procedures arepart of the induction process for asylum seekers. A variety of health informationleaflets are available and posters in 18 languages exist in all GP and dental surgeriesexplaining how to make an appointment and outlining what to expect.