To ask the Scottish Executive how many nurses have been employed by NHS 24 in each year since its inception.
As NHS 24 implemented its phased rollout across Scotland, recruitment was also phased and began in the Grampian area, to staff the Aberdeen Contact Centre in advance of its launch on 8 May 2002.
At that stage, NHS 24 employed 23 frontline nurses (headcount) and now, between its three main contact centres and the five smaller satellite centres, there are 491 nurses (headcount) which equates to 294.0 whole time equivalent.
Details of the number of nurses (whole time equivalent and headcount) providing frontline NHS 24 services for each year since 2002 are listed in the following table:
2002 | 2003 | 2004 |
Wte | Headcount | Wte | Headcount | Wte | Headcount |
119.2 | 199** | 289.6 | 374 | 301.2 | 417 |
2005 | 2006 |
Wte | Headcount | Wte | Headcount |
291.7 | 477 | 294.0 | 491 |
* Figures provided by NHS24, as at 30 June each year. The numbers are taken from NHS 24’s monthlymanagement information report and refer to frontline nurses – they do notinclude Team Leaders, Clinical Service Managers or PracticeEducators/Facilitators who are non-frontline or nurses who are employed in amanagement post.
** The 2002 headcount figureis an average figure for June 2002, based on whole time equivalent numbers.