To ask the Scottish Executive how the Scottish Health Council assists in ensuring that patients, carers and the public can express their views on NHS services.
I refer the member to the answer to question S3W-18171 on 3 December 2008.
At its annual review on 23 September 2008, the Scottish Health Council identified the following approaches it is taking to ensure that patients, carers and the public are able to make their views on health services known:
Support the development of Public Partnership Forums;
Support boards to develop mechanisms that will help them to hear the views of seldom heard groups;
Support patient feedback through the Council''s input to Better Together, the patient experience programme;
Ensure availability and access to the Independent Advice and Support Service, which is commissioned by boards from Citizens'' Advice Scotland, and
Monitoring how NHS boards are fulfilling their duties to ensure that advocacy services are provided to those who need them.
The annual review process, which is led by ministers, holds all NHS boards to account for their performance and provides an opportunity for patients, carers and the public to express their views on NHS services.
All answers to written parliamentary questions are available on the Parliament''s website, the search facility for which can be found at http://www.scottish.parliament.uk/Apps2/Business/PQA/Default.aspx.