Current status: Answered by Paul McLennan on 17 September 2024
To ask the Scottish Government, regarding the City of Edinburgh Council's Mixed Tenure Improvement Service, what its position is on whether 21 days to respond to an estimated bill is enough time to make significant financial decisions.
The City of Edinburgh Council set their 21-day timescale during the Wester Hailes pilot and the timescale is based on experience gained during the pilot programme.
The timescale allows owners to reflect and seek advice but is short enough to prevent undue delays to the repairs. The council have provided numerous extensions to this timescale where requested by owners.