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Chamber and committees

Question reference: S6W-25007

  • Asked by: Jackie Baillie, MSP for Dumbarton, Scottish Labour
  • Date lodged: 31 January 2024
  • Current status: Answered by Neil Gray on 15 February 2024


To ask the Scottish Government how many GP practices currently provide an online booking system for patients.


The National Health Service (General Medical Services Contracts) (Scotland) Regulations 2018 provide that:

A contractor must provide its registered patients with—

1. an online appointment service;

2. an online repeat prescription service; and

3. an online repeat prescription information service,

in a manner which is capable of being electronically integrated with the computer systems of the contractor’s practice and using appropriate systems authorised by the Health Board.

Health Boards are responsible for contracting with GP practices. The Scottish Government does not hold information about how many practices currently provide online booking systems.