Current status: Answered by Margaret Burgess on 10 March 2016
To ask the Scottish Government whether Scottish Gas has responsibility for repairing central heating systems that were installed when it managed the Energy Assistance Package that are (a) damaged or (b) considered to have been poorly installed.
Scottish Gas is only responsible for repairing damaged or poorly installed central heating systems where the one year warranty is still valid. Any customers with systems outwith that period are responsible for the on-going maintenance of their systems.