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Chamber and committees

Official Report: search what was said in Parliament

The Official Report is a written record of public meetings of the Parliament and committees.  

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Dates of parliamentary sessions
  1. Session 1: 12 May 1999 to 31 March 2003
  2. Session 2: 7 May 2003 to 2 April 2007
  3. Session 3: 9 May 2007 to 22 March 2011
  4. Session 4: 11 May 2011 to 23 March 2016
  5. Session 5: 12 May 2016 to 5 May 2021
  6. Current session: 12 May 2021 to 18 July 2025
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Displaying 3298 contributions

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Public Audit Committee

Tackling Digital Exclusion

Meeting date: 5 September 2024

Richard Leonard

We are short of time, so we will move on to Colin Beattie to ask the next questions.

Public Audit Committee

Tackling Digital Exclusion

Meeting date: 5 September 2024

Richard Leonard

The Scottish Government’s strategy document says:

“We will ... ensure that all public services are designed through the lenses of inclusion, offering signposted alternative ways of accessing services for those who cannot or do not want to use digital routes”.

To what extent is that happening? You have mentioned the example of Near Me but, across the whole of the public sector and the provision of public services, how often are those services

“designed through the lenses of inclusion”?

Public Audit Committee

Tackling Digital Exclusion

Meeting date: 5 September 2024

Richard Leonard

Your report says that that has potential to make an unequal society more unequal. Paragraph 18 talks about the negative impacts. People who are digitally excluded are less likely to have access to information in general, are less likely to have access to the jobs market or to know about their children’s education and are less able to maximise their financial position because they cannot get access to things that would be cheaper if they could use that route. They can incur debts or have heightened social isolation. All those results compound inequalities, rather than addressing them.

The Government’s stated position in “A Changing Nation” is that

“We tackle poverty by sharing opportunities, wealth and power more equally.”

It does not seem to me that there is a lot of evidence of that.

Public Audit Committee

Tackling Digital Exclusion

Meeting date: 5 September 2024

Richard Leonard

Graham Simpson, did you want to come in briefly at this point?

Public Audit Committee

Tackling Digital Exclusion

Meeting date: 5 September 2024

Richard Leonard

I am keen to move things on. Our deputy convener has a number of questions to put to you. Over to you, Jamie.

Public Audit Committee

Tackling Digital Exclusion

Meeting date: 5 September 2024

Richard Leonard

Graham Simpson wants to pick up on some of those points and develop others.

Public Audit Committee

Decision on Taking Business in Private

Meeting date: 5 September 2024

Richard Leonard

Good morning. I welcome everyone to the 21st meeting in 2024 of the Public Audit Committee, which is our first after the Parliament’s summer recess. Fulton MacGregor is joining us remotely.

First, are members content to take agenda items 4, 5 and 6 in private?

Members indicated agreement.

Public Audit Committee

Tackling Digital Exclusion

Meeting date: 5 September 2024

Richard Leonard

I have a quick question before I bring in our final questioner. We read in the report that the Government proposes having a “minimum digital living standard”. Could you tell us a little bit more about what on earth that is?

Public Audit Committee

Tackling Digital Exclusion

Meeting date: 5 September 2024

Richard Leonard

Thank you. That is helpful.

I will move on. Our final questioner is Fulton MacGregor, who, fittingly, given the topic of this morning’s evidence, is joining us digitally, by video link, from North Lanarkshire.

Public Audit Committee

Tackling Digital Exclusion

Meeting date: 5 September 2024

Richard Leonard

We have time for one final quick question, which I invite the deputy convener to put.