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Chamber and committees

Official Report: search what was said in Parliament

The Official Report is a written record of public meetings of the Parliament and committees.  

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Dates of parliamentary sessions
  1. Session 1: 12 May 1999 to 31 March 2003
  2. Session 2: 7 May 2003 to 2 April 2007
  3. Session 3: 9 May 2007 to 22 March 2011
  4. Session 4: 11 May 2011 to 23 March 2016
  5. Session 5: 12 May 2016 to 5 May 2021
  6. Current session: 12 May 2021 to 28 July 2025
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Displaying 2389 contributions

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Net Zero, Energy and Transport Committee

Transfer of Operation of ScotRail

Meeting date: 30 May 2023

Mark Ruskell

That is very good to hear.

I want to switch back to the pilot to remove peak-time fares from October. It sounds as if one outcome might be that a lot of people start to get back on to trains again, which might be great for farebox income but might also lead to overcrowding—I do not know. How prepared are you as far as introducing that pilot is concerned? I guess that it is a little bit of an unknown, given that we are in the new normal and the peak has moved.

Net Zero, Energy and Transport Committee

Transfer of Operation of ScotRail

Meeting date: 30 May 2023

Mark Ruskell

Some time has elapsed since that original consultation and your reflection on it. We talked earlier about the new normal, the removal of peak-time fares and travel changing—perhaps consistently changing. Is your plan still fit for purpose? Might it change again? Is there clarity about what the demand on staff might be at stations?

Net Zero, Energy and Transport Committee

Transfer of Operation of ScotRail

Meeting date: 30 May 2023

Mark Ruskell

The impression that I am getting this morning is that industrial relations have improved a bit over the past year. Indeed, Mick Hogg has said that you have got rid of the bullies. Has it made a difference having a union representative on Scottish Rail Holdings?

Net Zero, Energy and Transport Committee

Transfer of Operation of ScotRail

Meeting date: 30 May 2023

Mark Ruskell

You have mentioned the future of ticket offices, and the uncertainty over the Government’s intention in that respect. What do you see as the future for such offices? Do you see the existing service being maintained forever, or do you see change being introduced? If so, what would that change look like?

Net Zero, Energy and Transport Committee

Transfer of Operation of ScotRail

Meeting date: 30 May 2023

Mark Ruskell

I will go back to industrial relations. The first panel that we had this morning were union colleagues and we got the strong impression from them that relations had perhaps turned a corner and were improving. Will the witnesses say a bit more about their impressions of industrial relations and whether they need to continue to improve or change?

Net Zero, Energy and Transport Committee

Transfer of Operation of ScotRail

Meeting date: 30 May 2023

Mark Ruskell

Okay. Thanks.

Net Zero, Energy and Transport Committee

Transfer of Operation of ScotRail

Meeting date: 30 May 2023

Mark Ruskell

What are your plans for ticket offices? Maybe we should just call them station offices, because it is clear that the staff who work there do a lot more than just sell tickets. Where do those plans currently sit? There is widespread concern not just from the rail unions but from passenger groups about ticket office closures or changes to the times that offices are open, and about how that might impact on passenger safety and the passenger experience. We heard from our first panel about antisocial behaviour and how having staffed stations might help with that. Will you give us a rundown on where you are with your plans, which, last year, were quite widely opposed?

Net Zero, Energy and Transport Committee

Transfer of Operation of ScotRail

Meeting date: 30 May 2023

Mark Ruskell

I am trying to get a sense of whether a Government decision is overdue, in which case, is it worth revisiting the whole thing again? If things have shifted, is it not better for Government to reconsider where we are now and then come to a decision or do you still want a decision sooner rather than later, based on your current proposals?

Net Zero, Energy and Transport Committee

Transfer of Operation of ScotRail

Meeting date: 30 May 2023

Mark Ruskell

An issue relating to the Illegal Migration Bill’s effect on transport workers has been raised with me. It appears that the bill will, in effect, require transport workers to assist with Home Office deportations. Have your members raised that issue with you?

Net Zero, Energy and Transport Committee

Transfer of Operation of ScotRail

Meeting date: 30 May 2023

Mark Ruskell

Thank you.